# MyActive UK — user reviews > 16 indexed App Store user reviews of MyActive UK by Parkwood Leisure Investments Ltd. - Source: https://appshunter.io/ios/app/myactive-uk/id6695733567/reviews - App overview in markdown: https://appshunter.io/ios/app/myactive-uk/id6695733567.md ## What do users think of MyActive UK? **Pros** - 😊 Positive outlook for improvements - 🤝 Potential for better handover experience - 👍 Easy to navigate - 🔒 Clear registration process - 🚀 Quick access to membership card QR code **Cons** - 🧐 Registration issues persist - 🔒 Difficulty accepting terms and conditions on iPhone - 🐜 Login and session persistence problems - 🔧 Technical glitches affecting booking functionality - 📞 Ineffective contact system ## Newest reviews (2 of 16) ### 1/5 — Trying to register *2024-10-01* Awful I have been trying for 5 hours to register on the new sit. Poor response still waiting for an e mail ### 1/5 — Peter Bennett *2024-10-01* It’s hopeless as yet and the contact system doesn’t work ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-01-18* Can’t even create a membership with it! ### 1/5 — SORT OUT THE APP *2025-06-26* Never had issues with previous app, this app is horrendous. How hard is it to sort it out 🤣🤣 ### 1/5 — Unable to use App *2025-01-02* I have used Biddulph Leisure Centre for 18 years on and off. Sometimes using Apps and sometimes pay as you go. It’s pay as you go only now as the new app will not accept me . I have tried with a new email address but it still says no ☹️ ### 1/5 — Terrible app, so unneedlessly hard to create an account *2024-10-16* Never had any issues before with the old app that ‘leisure centre’ used to use. This app however is a mess and doesn’t even allow you to sign up within the app, without error messages and far too much information having to be given just to book a swim. ### 1/5 — I can’t register *2024-10-03* Have been trying to register for 3 days, tried everything, doesn’t work. Poor service ### 1/5 — Terrible App *2024-10-02* The registration and login process is awful Doesn’t remember my username / password between sessions. Doesn’t show my membership card QR code except when I exit and restart app, login again. Please test your apps before going public !! ### 1/5 — Absolute rubbish site *2024-10-02* Despite me asking twice to be registered for the new App, 24 hours later I haven’t even had an acknowledgment! So I can’t book squash courts unless I make a 20 mile return trip to visit the Biddulph Leisure Centre in person. Please get your act together!! ### 1/5 — Can’t log in *2024-10-01* After changing from Glossop leisure centre app to this app there are problems for all Glossop centre users to log in preventing us from making bookings ### 1/5 — Can't register *2024-10-01* The "accept terms and conditions" screen will not allow me to swipe down to the green "accept" box! (On an iPhone) Therefore, I can't proceed with registering. ### 1/5 — C Wood *2024-10-01* Impossible to navigate. Have given up trying. ## Most praised reviews (4 highest-rated) ### 4/5 — Handy app *2026-02-02* I find the app easy to use, please can you add app notifications for when a class is available from the waitlist in addition to an email? ### 3/5 — Buxton Leisure review *2024-10-06* Several hiccups with the handover at Buxton Leisure - hoping things improve, which I’m positive they will 😊 ### 2/5 — Poor design *2024-10-12* The app somehow manages to be worse than their website. Given the sole aim is for residents to book leisure activities, it really should be easier to use. Better off calling them to find out what’s on offer. Bookings do have to be made online though. ### 2/5 — Difficult to navigate *2024-10-03* An app that seems to have been designed for the convenience of the company, rather than the ease of users --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*