# MyAflac > Aflac insurance account management and claims processing tool. (iPhone/iPad app by Aflac Inc..) - Source: https://appshunter.io/ios/app/myaflac/id1289862640 (this page in markdown: same URL + `.md`) - Developer: [Aflac Inc.](https://appshunter.io/developer/911895704) - Category: Business - Price: Free - Rating: 4.40/5 from 6,377 App Store ratings · 131 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 43 MB - Languages: American English - Released: 2017-12-01 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myaflac/id1289862640/reviews.md ## What is MyAflac? Access your Aflac account 24/7 with MyAflac®. Register for MyAflac to access information about your coverage, at your convenience. Submit claims and check claims status View secure messages including your explanation of benefits View and manage your coverage Make changes to your policies Make payments and enroll in direct deposit for fast claim payments View your agent’s contact information Enroll in Aflac Always to keep your coverage at the same rate – even if circumstances change Download the MyAflac app today. ## Key features - Access coverage information - Submit and check claims status - View secure messages - Manage policies - Make payments - Enroll in direct deposit - View agent contact ## Chart rankings - #171 in Top Free · Business (US App Store) ## What do users think of MyAflac? Overall sentiment: neutral **Pros** - 🚀 Fast claim processing - 👍 Helpful and responsive agents - 💰 Reliable payouts for claims - 🤝 Positive long-term customer experiences **Cons** - 🕰️ Slow claim processing and response times - 🤖 Frustrating automated systems and lack of live support - 📄 Confusing documentation and claim requirements - 🤔 Inconsistent claim approvals and payouts **Commonly reported bugs** - Frequent app crashes and technical issues - Incorrect information displayed on website and app **Most requested features** - Streamlined and intuitive mobile app experience - Improved communication and claim status updates - Ability to easily track and manage all policies in one place ## Recent user reviews (10 of 131) All indexed reviews: https://appshunter.io/ios/app/myaflac/id1289862640/reviews.md ### 1/5 — Error *2026-07-20, version 26.12.0* Profile error ### 1/5 — Please fix the app *2026-07-08, version 26.12.0* I’m about to cancel my insurance because the website never works and the app never works. Worst insurance ever, can never get help or even file your claims. ### 2/5 — 🤔 What’s the purpose of an App? *2026-07-05, version 26.12.0* Why do I have to continuously log back in?!?! Why is this App logging me out every couple of weeks?? It’s an App…it’s not a desktop site. There’s absolutely no reason for this to be happening…it’s obnoxious enough to make me want to cancel my policies. ### 1/5 — The app won’t let me sign in *2026-07-02, version 26.12.0* The app won’t let me sign in. I can sign in on the browser, but even after deleting the app, clearing all the data, and redownloading the app, I am still unable to log in. ### 1/5 — WORST “insurance” EVER!!! *2026-06-20, version 26.12.0* I had a dentist visit and Aflac only paid a small amount and now that i’m trying to cancel it won’t let me call them or take my card off. Don’t waste ur money on Aflac. ### 1/5 — D *2026-06-14, version 26.12.0* Can’t even sign in ### 5/5 — Awesome App! *2026-05-22, version 26.11.0* Easy to file claims! ### 2/5 — Updated needed. *2026-05-02, version 26.11.0* App is easy to navigate, but would be hopeful if more information is needed that it would specify. App hasn’t been updated in over a year..app is in desperate need of an update and overhaul. ### 1/5 — Claim forms *2026-04-20, version 26.11.0* Forms are not available on the site - waiting for mailed copy as resting up at I’m home. ### 1/5 — Terrible Trash *2026-04-03, version 26.11.0* All the five star reviews are bots. You cant find anything on this app it doesn’t show dental but its really easy to find out how to change your name and your gender. This app is for a certain group of people. ## Frequently asked questions about MyAflac ### What can I do with the MyAflac app? The MyAflac app allows you to access your Aflac account 24/7. You can view information about your coverage, submit claims, check the status of existing claims, view secure messages, and manage your policies. You can also make payments and enroll in direct deposit for faster claim payments. ### Is the MyAflac app free to use? Yes, the MyAflac app is free to download and use. There are no in-app purchases or ads mentioned in the app's description. ### How do I submit a claim through the app? You can submit claims directly through the MyAflac app. The app provides functionality to submit claims and also allows you to check the status of any claims you have filed. ### Can I make changes to my Aflac policy using the app? Yes, the MyAflac app enables you to view and manage your coverage. You can also make changes to your policies directly within the app for your convenience. ### Who is the MyAflac app intended for? This app is designed for current Aflac policyholders. It provides a convenient way for individuals to access and manage their Aflac insurance accounts, including viewing coverage, submitting claims, and making payments. ## Version history (last 5 releases) ### 26.13.1 — 2026-08-20 This release includes improved stability, security, and design. ### 26.12.0 — 2026-05-22 Stability and performance improvements. ### 26.11.0 — 2025-03-18 Infrastructure updates Minor improvements ### 26.10.9 — 2024-08-13 This release includes improved stability, security, and design. ### 26.9.1 — 2024-05-23 This release includes improved stability, security, and design. ## Apps similar to MyAflac | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyUnum for Members](https://appshunter.io/ios/app/myunum-for-members/id926425669) | 4.8 (13,265) | Free | Business | ## More apps by Aflac Inc. - [Aflac Events & Communications](https://appshunter.io/ios/app/aflac-events-and-communications/id1153605935) - [Aflac Agent Hub](https://appshunter.io/ios/app/aflac-agent-hub/id1447124740) All apps by Aflac Inc.: https://appshunter.io/developer/911895704 ## Related topics [aflac](https://appshunter.io/ios/topics/aflac) · [aflac smart claim](https://appshunter.io/ios/topics/aflac-smart-claim) · [myaflac](https://appshunter.io/ios/topics/myaflac) · [aflac dental](https://appshunter.io/ios/topics/aflac-dental) · [aflac always](https://appshunter.io/ios/topics/aflac-always) · [aflac disability](https://appshunter.io/ios/topics/aflac-disability) · [aflac vision](https://appshunter.io/ios/topics/aflac-vision) · [aflac agent hub](https://appshunter.io/ios/topics/aflac-agent-hub) · [my special aflac duck](https://appshunter.io/ios/topics/my-special-aflac-duck) · [alfa insurance](https://appshunter.io/ios/topics/alfa-insurance) · [aarp new york life insurance](https://appshunter.io/ios/topics/aarp-new-york-life-insurance) · [alfa2go](https://appshunter.io/ios/topics/alfa2go) · [my amfam](https://appshunter.io/ios/topics/my-amfam) · [connect american family insurance](https://appshunter.io/ios/topics/connect-american-family-insurance) · [ubs my hub](https://appshunter.io/ios/topics/ubs-my-hub) · [adrianas insurance](https://appshunter.io/ios/topics/adrianas-insurance) · [aspca insurance](https://appshunter.io/ios/topics/aspca-insurance) · [cfm insurance](https://appshunter.io/ios/topics/cfm-insurance) · [dhofar insurance](https://appshunter.io/ios/topics/dhofar-insurance) · [gfcu mybenefits](https://appshunter.io/ios/topics/gfcu-mybenefits) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*