# myAir™ by Resmed — user reviews

> 1,065 indexed App Store user reviews of myAir™ by Resmed by Resmed, rated 4.70/5 from 109,197 ratings.

- Source: https://appshunter.io/ios/app/myair-by-resmed/id1109518523/reviews
- App overview in markdown: https://appshunter.io/ios/app/myair-by-resmed/id1109518523.md
- Rating breakdown: 5★ 88,802 · 4★ 12,153 · 3★ 3,628 · 2★ 1,450 · 1★ 3,164

## What do users think of myAir™ by Resmed?

Overall sentiment: neutral

**Pros**

- 🚀 Helpful information
- 👍 Easy to use
- 🤖 Provides basic sleep data
- 💤 Tracks CPAP usage
- 🏆 Useful for insurance compliance

**Cons**

- 🐛 Connectivity issues
- ⏱️ Delayed data updates
- 🤔 Oversimplified data
- 🔒 Difficult to contact support
- 📊 Lacks advanced sleep analytics

**Commonly reported bugs**

- Incorrect sleep data reporting
- Frequent log-out issues
- White screen glitch
- Inconsistent Bluetooth connectivity

**Most requested features**

- Integration with Apple Health
- Ability to add notes/comments
- Display of pressure data and trends
- More detailed sleep event reporting
- Customizable dashboard

## Newest reviews (18 of 1,065)

### 3/5 — Good Seal, LOL

*2026-08-30, version 5.3.0*

What constitutes a “good seal”? Every mask I try leaks like crazy, waking me up through the night. Yet the apps says “good seal”?

### 3/5 — The Dashboard

*2026-08-30, version 5.3.0*

The app and interface is smooth for me. But why is the scoring so heavily placed on the amount of time using the device. 70% of the score is this while only 5% is on the sleep apnea score. 
My suggestion would be lower the usage score to 50% and raise the apnea score more to 25%. And change the calculation of the apnea score. 0-2 is perfect25%. 2-5 gets 20%, etc. 
The overall usage is important but should be as high as it is in my opinion. 
Also what people want is not just an overall apnea score but how many apneas each hour of the night were seen. A sliding timeline. 
This would be insightful. Much easier to correlate a restless night at the time of using the app versus later downloading the SD readings into Oscar.

### 3/5 — Falls short if you have 2 devices

*2026-08-29, version 5.3.0*

App is clunky in the it cannot handle one use with 2 machines (eg a machine in echo location) without the use signing out and then setting up a separate account with a separate email. Stupid. Also, it does not integrate with AirRes mini app.

### 2/5 — Watch for dark patterns

*2026-08-28, version 5.3.0*

They opened a HIPAA disclosure document right when I opened the app. It tried to get you to waive your HIPAA rights so they can sell your health data and use it to market to you. Dealing with the document was required in order to continue using the app (there was no way to dismiss it).

Because I couldn’t dismiss it, I thought I had to agree to it in order to continue using the app. So they tricked me into agreeing to it because, well, I need to use the app/my CPAP.

While the app technically functions well (hence the two-star rating), it’s manipulative and user-hostile.

### 2/5 — Inaccurate AI assistant

*2026-08-26, version 5.2.0*

The in-app assistant is useless, giving inaccurate advice referencing non-existent tabs and software options. I’m frustrated with the app, the device and the whole process. There’s no way to adjust settings that are incorrect. So now I have an expensive device that does not follow what was medically prescribed and there’s nothing I can do about it (despite what the in-app AI claims).

### 2/5 — App is “fine” but won’t share data

*2026-08-21, version 5.2.0*

This would be MUCH better if the MyAir app would share its information with Apple Health. Instead Resmed seems to want to pull you only into their ecosystem, their AI, etc instead of giving you a choice of how to use your own medical information. Not 1 star as at least the app functions.

### 4/5 — Additional access

*2026-08-21, version 5.2.0*

Because the app ties in with our health tracking system on our iPhone why can’t we access it through our Apple Watch?  It would save us reaching for our phone in the night if we have the need to access the data.

### 4/5 — Daily summary

*2026-08-15, version 5.2.0*

Please include mask leaks L/pm instead of “good” etc in the day’s summary. Less clicks is better. Adding more stats would be a plus too.

If I could find a feedback form in the app I would have raised this a very long time ago. Looking at support options in the app, none were appropriate. 

With other things in mind I was tempted to give 3 stars but appreciate the app for what it is.

### 3/5 — Works but could use some improvements

*2026-08-12, version 5.2.0*

I was trying to reach out to app support but none the pre-written questions are what I need. The app works pretty well most of the time and the design is clean and easy to use. I control everything from the app instead of the machine as the screen is small and sometimes hard to see. I have two app update requests that would like the developer to take under consideration. 1. Reminders to change filters and such should also appear in the app as they currently only appear on the machine’s screen and I barely look at that, so I had to set reminders in my phone’s calendar. The ability to edit these reminders from the app would also be great. 2. Have an option to have second set of settings pre-saved (humidity level and SmartStop would be my priority but others may like to customize more) where you can select the mode you like in the home screen.  In my case, I need the humidity very high and this causes water droplets to accumulate in the tube; I’ve troubleshooted it and this the only setting that works for me. Due to this, every morning I have to turn off the SmartStop and the humidifier and run it for a few minutes so the tube dries well. This works for me, but it’s a pain to go back and forth changing the settings and I have sometimes forgotten to set back my humidity level and turn on the Autostop before I fall asleep and I can’t rest well like this. Could you please share these suggestions with the app developers? They would really enhance the experience with Resmed

### 2/5 — Does not share data with Apple Health

*2026-08-12, version 5.2.0*

Reads Apple Health data in but does not share anything out. They could at least share number of hours that cpap was used. You can share that as ‘Other Data’ if the HealthKit categories do not include advanced therapy diagnostic readings.

### 4/5 — Dark mode please

*2026-08-12, version 5.2.0*

This app needs a dark mode for iOS. The white is just too bright for an app surrounded by sleep and cpap tracking.

### 3/5 — Always waiting

*2026-08-11, version 5.2.0*

Since the last update 3 weeks ago, it takes an extended period of time for the app to sync to the machine, which makes it appear that I’m not complying with usage. Frustrating!

### 1/5 — RESMED 11

*2026-08-10, version 5.2.0*

App is not working

### 3/5 — Needs dark mode

*2026-08-10, version 5.2.0*

Considering this is an app used frequently at night while sleeping to tune settings, this app really needs a dark mode.

### 3/5 — Dark Mode

*2026-08-09, version 5.2.0*

The app is great at keeping track of my sleep record, but to make it perfect it needs to have a dark mode feature built into the app.

### 2/5 — Not accurate

*2026-08-07, version 5.2.0*

The scoring is adequate but the app says my mask seal needs adjusting but the unit says it is great. This makes it inaccurate and cannot be trusted.

### 1/5 — Muy mala

*2026-08-07, version 5.2.0*

No creas una contraseña y te piden una malísima app

### 1/5 — Pretty lame

*2026-08-07, version 5.2.0*

No technical data or graphs. Basically an app that shows the same info as the machine. Adds annoying participation trophies-oh wow you’re great, keep going.

## Most critical reviews (10 lowest-rated)

### 1/5 — New HIPAA Consent

*2026-08-30, version 5.3.0*

Do not sign the new HIPAA consent. They want to use you personal health information data for marketing and whatever else. This was a good app before that.

### 1/5 — Data Misuse

*2026-08-30, version 5.3.0*

The latest update sneaks in an agreement that allows them to sell your data for profit. This is not made clear unless you read all of the HIPPA agreement that they present like they are trying to help you. They are helping themselves to profit off of you.

### 1/5 — Now they want to sell your sleep information

*2026-08-30, version 5.3.0*

Declined the hippa agreement

### 1/5 — UPDATE: Selling our PHI Now!

*2026-08-30, version 5.3.0*

Latest app update (8.29.26) prompts users upon opening to agree to a “neat new way to share data!” HIPAA agreement. Read carefully in the mush of fine print; they are recording your health data to treat it as sellable consumer data. Do NOT agree!

### 1/5 — App not good

*2026-08-27, version 5.3.0*

App is not user friendly. I tried to register 3 times. My biggest problem was my birthday. It would not let me put it in. It only would give a calendar and I had to tap the calendar 50 plus times to get to 1953. If I did not fill it out All reverted back to blank. I was suppose to put my sleep incidents in. No idea. No clue. Please FIX.

### 1/5 — If I could give 0 stars I would

*2026-08-22, version 5.2.0*

I really actually hate this app. The app never connects to my machine even after properly linking them. It always sends me an error message that it cannot be used at this time. The app is also hard to navigate. Each time I open to see my usage for the month I can never figure out where to find how many days of the month it’s been used to track for insurance. I’m constantly having issues with the machine itself working properly and the app is not helpful in troubleshooting the problem nor notifying me of what the problem actually is. The app serves nearly no purpose in my case.

### 1/5 — Awful

*2026-08-20, version 5.2.0*

Does NOT share sleep data with Apple Health automatically.  Enjoy having to transfer this information daily.

### 1/5 — Still horrible for people living overseas

*2026-08-18, version 5.2.0*

I’ve had my $1,800 Resmed 11 for about 9 months and for the life of me I can’t figure out who is in charge of the Myair app’s design. I have an Australia-made unit that I bought from an authorized vendor in Bangkok, Thailand. The app on my iPhone 17 stopped working so I contacted Resmed in the US and Aus and they said “we can’t help.” So, (again) I contacted the Resmed technicians in Bangkok. The latest advice is for me to change my Apple Store billing address to Thailand, and download the Myair from the Thai store.  WHAT the heck!?  Resmed is a global company, but the app is tied to a particular country App Store? What if Microsoft, Adobe, Trip.com locked their app registration against an Apple Store billing address?  If I move to another country, I will have the same nonsense to deal with.  I risk breaking the connection to my credit card company and all my Apple Store subscriptions if I change my billing address.  This is crazy!  Please, please, please make this app an accessible global app!

### 1/5 — Too much “coaching”

*2026-08-17, version 5.2.0*

I’ve been on a CPAp for 5+ years.  I just want to see my history not all the other mostly useless info.  Just give me my numbers. 

The mask off count is always wrong.  And is basically useless.   Almost every night I put the mask on then immediately have to get up to turn a light off, take medicine or something. Definitely not an indication of my sleep.  And it’s just wrong   Put it on & had to get right back up.   That shouldn’t count.   

Get rid of all the excess from the main report.

Don’t ask me if I need coaching when I have a 77 day streak of using my machine.  You could at least act like you see my data.  I don’t need lectures & encouragement.

### 1/5 — Refuses to recognize that the device is paired.

*2026-08-16, version 5.2.0*

In order to use the app, it requires a pin from the machine.  I selected the correct machine and entered the pin on the screen of my airsense 11 only for it to tell me I incorrectly entered the number. 
I’m stuck in an endless loop never allowing me to use the app.
Not sure where the bug is but the app is useless to me.

## Most praised reviews (10 highest-rated)

### 5/5 — Needs Dark Mode

*2026-08-15, version 5.2.0*

Way better app than I expected, usually health-related apps are so bad. Just needs a Dark Mode.

### 5/5 — Night Shift (brightness) Option

*2026-08-12, version 5.2.0*

Apps been great so far. Only suggestion is to have an option to dim the screen at night. When I open the app at night, dang is it bright!

### 5/5 — Widget support

*2026-07-15, version 5.1.0*

What’s happened in recent updates that altered widget behavior?  With some fiddling within your widget the display eventually updates and the “feature not supported“ comment goes away. No similar issue with your app. iPhone 16 pro max is the apple phone I’m using.

### 5/5 — The Streak Function

*2026-07-13, version 5.1.0*

The streak function is at times counter productive. It makes missing the 4 hours a night usage a negative when you miss that mark but has zero ability to configure the system for example people that have to work a night shift or on call for work 1-2 days a week. People who have Insomnia and can’t fall asleep. Yes the CPAP helps immensely when I can sleep but I don’t need reminding and badgering from a system that’s supposed to help that I’m failing to sleep it’s mandatory 4 hours a night.

### 5/5 — App not opening

*2026-06-25, version 5.1.0*

Love the app. But now it’s not working

### 5/5 — One-way data sharing

*2026-05-26, version 5.0*

I’m happy to amend my review of myAir. 
• I am informed that myAir does not share data with Apple Health, not due to a design decision of the Resmed developers as I had thought, but rather because Apple’s HealthKit doesn’t currently have the ability to display sleep THERAPY data. 
[Apple Health does display “sleep score data” from some sleep monitoring devices, including Apple Watch.]
• This residue of my original comment: Please let us know the current status of information exchange with Apple Health very early in the documentation (perhaps as a footnote to the first mention of connecting with Apple Health).

### 5/5 — Why did I wait?

*2026-05-25, version 5.0*

If only I knew that the mask was so comfortable. If only I knew the machine was so quiet. If only I knew becoming comfortable with it would be so easy.

How many unnecessary years did I suffer with apnea?

Why did I wait? If you are suffering and apprehensive, trust me, it works. Get quality sleep.

### 5/5 — verygood

*2026-05-24, version 5.0*

非常好的软件！

### 5/5 — Hope the resmed app support chinese.

*2026-05-22, version 5.0*

Now.So many Chinese people use the resmed machine at USA,but the app only supports English,so can you add Chinese language to the app ?thanks

### 5/5 — Mr

*2026-05-19, version 4.7.1*

My Resmed has me sleeping like a log and awakening feeling far more rested 
Thank you

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
