# myAlerts — user reviews > 47 indexed App Store user reviews of myAlerts by Konexus, Inc, rated 2.50/5 from 57 ratings. - Source: https://appshunter.io/ios/app/myalerts/id1102847004/reviews - App overview in markdown: https://appshunter.io/ios/app/myalerts/id1102847004.md - Rating breakdown: 5★ 14 · 4★ 1 · 3★ 7 · 2★ 10 · 1★ 25 ## Newest reviews (14 of 47) ### 2/5 — Customized settings don’t work *2024-12-03* I only signed up for a few specific types of alerts (fire related and hurricanes, or tropical storms) and I get extremely frequent “high surf advisories” (including waking me up 30 mins before I planned to wake). I looked this morning and my settings were NOT checked to include those but I was woken again too early by a warning that I have Zero need or desire for. Super annoying. I have to risk no fire alerts to not be plagued by unwanted noise and adrenaline surges. ### 2/5 — Not getting alerts *2024-03-14, version 2.3.0* I set notifications to my area, which I know is under a tornado watch right now, and it’s not showing that. There’s no local alerts anywhere. ### 1/5 — Worthless *2023-07-26, version 2.2.0* Severe thunderstorm moved through yesterday with 60 mph winds. I received No notifications. I checked all my settings and everything is on. Broke my umbrella not happy. Thanks City for recommending this app! ### 1/5 — Asleep on the Job *2023-07-05, version 2.2.0* It used to send me the occasional weather alert, but never kept up with all the things that other agencies were alerting me to -- and now it's just dead. Tried reinstalling it even -- nothing. ### 2/5 — Not very informative *2023-06-22* We have a wildfire just down the road. Huge planes dropping retardant, fire trucks everywhere, getting text from my county department of public safety, but not a single alert or anything from this app. Great for letting me know about red flag conditions though. 🤷‍♂️ Excuse me, I have to get ready to evacuate now. **Developer response:** Hello, we are truly sorry to hear about the wildfires near you. Your safety is our top priority, and we are deeply concerned that our app did not provide the crucial information you needed in this situation. We have made significant improvements to improve the reliability of our alert system since the time of this review. We take this feedback seriously and will continue to work to ensure our service is reliable in critical situations like these. Please reach out to us at https://support.konexus.com/kb-tickets/new if you encounter any additional issues. ### 1/5 — Doesn’t work *2023-05-03, version 2.1.0* Can’t search by zip code or city/state as advertised to add to a list of monitored locations. It forces you to enable location services I’d guess. Can’t say for sure because I can’t get it to work on my iPhone 12. ### 1/5 — Still Seeing Old & Moldy Alerts *2023-03-23* March 23, 2023 Since posting the review below, I have found another way to clear old (& no longer useful) alerts, remove then add the location covered by the alerts. This is slightly faster than deleting, downloading & reconfiguring the app. January 28th, 2023 I am giving a one star because it appears the developer is not interested in fixing this problem as I see people have been pointing it out for several years. There should be a means (e. g. swipe left or an Edit function that people could select alerts to remove.) What value is there in in keeping alerts that have have expired long ago still in the list? The only way I could find to remove the old alerts is to delete this app (which removes all data associated with the app), install it again & reconfigure the app. This sounds like the horrible things I hear about PCs! **Developer response:** Hello steve-of-indiana, Thank you for your feedback. We apologize for any inconvenience you may have experienced. Expired alerts can be hidden using the 3 dots in the top right corner. Please let us know if you have any other feedback or suggestions at https://support.konexus.com/kb-tickets/new. ### 1/5 — Could use improvement *2023-02-09* I get alerts, but once they expire you can’t get rid of them. They just accumulate. I don’t want to waste limited memory on expired alerts. Make a way to clear expired alerts or a way to clear the cache without having to delete the app. **Developer response:** Hello Kare2013, thank you for sharing your feedback earlier this year about this issue. We are pleased to report that we have recently implemented an update so that you can clear old/expired alerts. By clicking on the icon in the top right hand corner on the Alerts page, a user can now hide or show expired alerts. By default, both active and expired alerts are displayed. We hope you find this update valuable, and we appreciate users like you that are willing to provide feedback so we can improve our product! ### 1/5 — Still Seeing Old & Moldy Alerts *2023-01-26, version 2.1.0* I am giving a one star because it appears the developer is not interested in fixing this problem as I see people have been pointing it out for several years. There should be a means (e. g. swipe left or an Edit function that people could select alerts to remove.) What value is there in in keeping alerts that have have expired long ago still in the list? The only way I could find to remove the old alerts is to delete this app (which removes all data associated with the app), install it again & reconfigure the app. This sounds like the horrible things I hear about PCs! ### 1/5 — Can’t reliably see alerts *2022-09-11* I frequently have this problem: 1. I get an alert notification 2. I click on the app to see the alert 3. The app shows 0 alerts - the windows are just blank for both list view and map view. 4. Eventually after I’ve closed and opened the app a bunch of times and toggled my location settings on/off I can see the alerts, but it’s not clear what causes the app to work again. My local county government recommends this app for getting emergency alerts, so I am writing this review in hope that the devs can fix this issue because people are relying on this service to get crucial information. The only reason I downloaded this app was to be able to get emergency alerts, and if the app can’t perform that function reliably then I’m not sure what the point of the app would be. **Developer response:** Hello chester300, Thank you for sharing your experience with our app. We apologize for the frustration you've encountered while using it. This issue has since been addressed in a previous update. If this issue persists, please contact us at https://support.konexus.com/kb-tickets/new. ### 1/5 — Please remove outdated alerts *2022-08-16* No matter where I look I cannot find any instructions on how to delete old and expired alerts. Others have commented about the same problem. Why hasn’t this been fixed? I use this app because it was recommended by our community services. **Developer response:** Hello Happy Maui, thank you for sharing your feedback in the past about this issue. We are pleased to report that we have recently implemented an update so that you can clear old/expired alerts. By clicking on the icon in the top right hand corner on the Alerts page, a user can now hide or show expired alerts. By default, both active and expired alerts are displayed. We hope you find this update valuable, and we appreciate users like you that are willing to provide feedback so we can improve our product! ### 2/5 — How to delete old alerts *2022-04-06* Great app except it has no way of deleting the old alerts and constantly shows that I have alerts. Irritating to say the least. **Developer response:** Hello, we are pleased to report this issue has been resolved. You can now clear old/expired alerts by clicking on the icon in the top right hand corner on the Alerts page. By default, both active and expired alerts are displayed. Thank you for taking the time to provide feedback that helped us improve our product. ### 2/5 — Alerts *2022-02-24, version 2.0.3* The alerts for my area the symbol won’t come off after everything expired. This app use to be good but now has problems ### 1/5 — Useless *2022-01-29* I Downloaded and installed this app and the icon kept showing I had alerts but upon opening the app it shows “no alerts.” During blizzard conditions….still no alerts. Deleted app and reinstalled…. Same thing. This app is useless! **Developer response:** Hello, we are pleased to report this issue has been resolved. Thank you for taking the time to provide feedback. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable *2025-07-30* Do NOT rely on this to save your life, or even warn you of potential danger. The sheer lack of notices should be criminal for an app that claims to alert you to potential danger. Took HOURS to get emergency notifications regarding the tsunami in Hawai’i. After the trama of the wild fires I have this app to provide me up-to-the-minute emergency updates. NOT to not get any notifications and when I do open the app it’s unable to even load my location. ### 1/5 — Does not work *2025-07-30, version 2.25.1* Even during a wildland fire where we were evacuated and a later tsunami advisory, there were absolutely no alerts. Do not rely upon this app. ### 1/5 — Phantom Notifications *2025-07-30* Notifications come on and they never go away. It is so annoying. Sometimes you get a notification, open the app only to be greeted by a spinning icon without anything loaded. Completely useless. ### 1/5 — What’s this fraud notification? *2025-06-08* I just got a notification from myAlerts talking about a potential “fraud” transaction that posted to my and to call a number to block transaction. First, I had to remind myself what this app was since I don’t recall proving any app with access to any of my bank accounts. When I realized this app normally provided me with weather alerts, it became clear that (a) they’ve been hacked or (b) they’ve start committing fraudulent messages and notification to scam users. Either way, this is app a “quickly uninstall this app as fast as possible” to avoid being scammed in the future. USER BEWARE! ### 1/5 — Unreliable *2025-05-17, version 2.25.1* We were under tornado watch and severe weather alert due to damaging winds/hail. The app was blank. No alerts no data. Nothing. Do not rely on this. ### 1/5 — No Alerts!!! *2024-08-17, version 2.3.0* Recent paddock fire in Idaho snd zero alerts even got evacuation zone. The only alerts that came through or the national weather service. I put in for specific addresses in various locations in town as well as every ZIP Code in the county and adjacent counties and still nothing. After realizing it could either be the county not using it or the app I put in more towns more addresses more counties and in different states trying to get something in the path of a large uncontrolled fire. Still nothing nothing although without knowing the geography, looking at a fire map and guessing where there might be alerts as far from accurate. The bottom line is in Gem County Idaho it was an epic fail that could have resulted in loss of life, livestock or property. ### 1/5 — No sound notification *2024-05-02* There is no sound notification during tornado warnings . Tried the test and again no sound. I have checked to make sure all setting are correct and they are. Please fix! It’s tornado season here and a sound is needed if one shows up while people are sleeping. ### 1/5 — No alerts and fire is close to my house *2023-10-10* The link you sent me to write a support ticket to you it’s crap. That company has nothing to do with your support inquiries. I filled in the form as requested. IDK why MEMA is not testing these text alerts when they do the siren test on the first of every month. A test for this alert system at the same time should be mandatory. WEA texts should be tested as well. I am on Maui and I signed up for this alert system on Wednesday after Lahaina burnt down, for all of the major areas on the island, and I have received zero alerts. ZERO. Even though there have continued to be fires. I know for a fact, one of the towns, Kaanapali, is being evacuated RIGHT NOW. And I have not received any alert. IDK what the point of this system is if there are no alerts being issued **Developer response:** Hello ritarama723, thank you for updating your review to let us know you submitted a support ticket with us, but I am sorry that the experience of submitting that ticket was frustrating. The MyAlerts app is indeed published by the company named Konexus, so I'm not sure why you said "that company has nothing to do with your support inquiries." We appreciate the opportunity for you to let us further investigate your not receiving an alert, as that is unexpected behavior. With help from feedback like yours, we look forward to improving the total user experience. Thank you for your time and assistance. ### 1/5 — No alerts and fire is close to my house *2023-10-07* I filled in the form as requested. IDK why MEMA is not testing these text alerts when they do the siren test on the first of every month. A test for this alert system at the same time should be mandatory. WEA texts should be tested as well. I am on Maui and I signed up for this alert system on Wednesday after Lahaina burnt down, for all of the major areas on the island, and I have received zero alerts. ZERO. Even though there have continued to be fires. I know for a fact, one of the towns, Kaanapali, is being evacuated RIGHT NOW. And I have not received any alert. IDK what the point of this system is if there are no alerts being issued **Developer response:** Hello ritarama723, thank you for reporting this. We would like to connect with you to get more information so we can look into why this happened. This is unexpected behavior. Could you please reach out to us by submitting a support ticket here? https://support.konexus.com/kb-tickets/new. We look forward to improving the experience, and your feedback is greatly appreciated. ### 1/5 — No alerts and fire is close to my house *2023-08-12* I am on Maui and I signed up for this alert system on Wednesday after Lahaina burnt down, for all of the major areas on the island, and I have received zero alerts. ZERO. Even though there have continued to be fires. I know for a fact, one of the towns, Kaanapali, is being evacuated RIGHT NOW. And I have not received any alert. IDK what the point of this system is if there are no alerts being issued **Developer response:** Hello ritarama723, thank you for reporting this. We would like to connect with you to get more information so we can look into why this happened. This is unexpected behavior. Could you please reach out to us by submitting a support ticket here? https://support.konexus.com/kb-tickets/new. We look forward to improving the experience, and your feedback is greatly appreciated. ## Most praised reviews (10 highest-rated) ### 5/5 — Expired Alerts Issue Seems to Be Resolved *2023-11-10* November 09, 2023 Yesterday I received notification that the old alerts issue has a solution (on the Alerts tab, tap the icon that looks like a circle around an ellipsis & tap “Hide Expired Alerts”.) March 23, 2023 Since posting the review below, I have found another way to clear old (& no longer useful) alerts, remove then add the location covered by the alerts. This is slightly faster than deleting, downloading & reconfiguring the app. January 28th, 2023 I am giving a one star because it appears the developer is not interested in fixing this problem as I see people have been pointing it out for several years. There should be a means (e. g. swipe left or an Edit function that people could select alerts to remove.) What value is there in in keeping alerts that have have expired long ago still in the list? The only way I could find to remove the old alerts is to delete this app (which removes all data associated with the app), install it again & reconfigure the app. This sounds like the horrible things I hear about PCs! **Developer response:** Hello Steve, yes, you are correct- we did make an update recently that allows for expired alerts to be hidden. It was actually your original feedback, along with a few others, that paved the way for that update to be made within our app, so THANK YOU very much for sharing your experience with us. We appreciate you taking the time to speak up initially, as well as for coming back to update your review! ### 5/5 — Just what I needed! *2020-02-01* This app does a wonderful job of keeping you alerted to the latest weather warnings/watches and advisories (it has a setting that allows you to determine what you want to receive). I have found a weather app that I like but it doesn’t have alerts. This app fills that gap nicely! It is well worth the download! **Developer response:** Thank you so much for taking the time to share your positive feedback! ### 5/5 — Alerts faster than weather apps. *2020-01-17* AlertSense is a fantastic app that alerts long before any of the weather app send alerts! Always the first to warn you of upcoming bad weather. Im not sure whats going on with the other bad review but i can asure you it definitely works perfectly on my iPhone XS Max! 90% of the time AlertSence warns me several moments before the Weather Channel app or any other weather app i have. **Developer response:** Thank you for your encouraging feedback! ### 4/5 — I like it but it’s not the best *2022-07-12* Now I love this app because it gives me alerts for almost everything about weather but my weather apps like the weather channel and Red Cross emergency give me the all alerts but on a radar but it’s still a really good app! ⚡️⛈🌪 **Developer response:** Thank you for the genuine feedback! If you ever have any questions or suggestions, please don't hesitate to reach out. We're here to help! ### 3/5 — Not working *2023-07-29* The app hasn’t been working for a few days. Updated iPhone to 16.6. Unsure if that’s the issue of I’d the app isn’t modified for 16.6. I’m definitely keeping it and I have backup apps. Just wanted to let you know **Developer response:** Hello, thank you for reporting this issue. We didn't have any other reports of this, but we'd like to look into it for you if you are still experiencing an issue. Please reach out and submit a support ticket if the app is still not working as expected: https://support.konexus.com/kb-tickets/new. Thank you! ### 3/5 — Irrelevant alerts *2023-07-19* I deleted the app (was recommended by the local sheriffs office though I don’t see why) because I’m getting alerts that are not relevant to my area. Some alerts I get are for Tucson …. Over an hour away that don’t even include my town. **Developer response:** Hello 6h9c, Thank you for taking the time to share your feedback with us. We're sorry to hear about the inconvenience you experienced with our app. We understand the importance of receiving relevant alerts, and we're actively working to improve the accuracy of our location-based notifications. Your input helps us in this process, and we appreciate your patience. Please don't hesitate to reach out if you have any further suggestions or concerns. https://support.konexus.com/kb-tickets/new ### 3/5 — Alert flags sometimes don’t go away *2022-07-24, version 2.0.3* Still warns, but this is annoying. I opened each alert, current and past. No luck. Restarting the phone (the time honored Microsoft fix for poorly written code) did not work either. ### 3/5 — Why won’t alerts go away? *2021-08-21* Awesome concept, but I received my first alert and the notification tag won’t leave the app. Restarted my phone and nope, still there. **Developer response:** Hello, we are pleased to report this issue has been resolved. Thank you for taking the time to provide your earlier feedback. ### 3/5 — Not working with iOS 14 *2020-09-17, version 2.0.1* I updated to iOS 14 yesterday; now this app no longer works. I’m in Oregon. ### 3/5 — Sounds not working *2020-04-20* The alerting seems to work, but there are no audible sounds. I have sounds turned on in settings, but still nothing. iPhone 11 Pro **Developer response:** This issue has since been resolved. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*