# MyAllen Service Requests

> City of Allen service request reporting and tracking tool. (iPhone/iPad app by City of Allen.)

- Source: https://appshunter.io/ios/app/myallen-service-requests/id1519108832 (this page in markdown: same URL + `.md`)
- Developer: [City of Allen](https://appshunter.io/developer/619237405)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.07/5 from 15 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 28 MB
- Languages: English, Spanish
- Released: 2020-09-29
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myallen-service-requests/id1519108832/reviews.md

## What is MyAllen Service Requests?

MyAllen is your real-time reporting tool for City of Allen, Texas work requests. Help us find and address issues related to code violations, animal control, traffic signals, trash and recycling, sewers, streets and more. If it needs repair or attention, just send us a report with a few clicks; you can even attach a photo or video! Use the app as a guest or create an account to get status updates about your request. Let us know, then watch us go!

## Key features

- Real-time reporting for city services
- Submit reports for various issues
- Attach photos or videos to reports
- Track request status
- Guest or account user options

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/myallen-service-requests/id1519108832/reviews.md

### 1/5 — Waste of Time

*2022-08-11*

Why submit a request when it’s merely CLOSED after a few days or sometimes over a week? 
Drive by our beautiful new Post Office and check out the sign by the outside collection box. It’s overgrown with weeds. The USPS doesn’t seem to care. The City of Allen doesn’t seem to care as well.

### 1/5 — Total junk!

*2021-11-02*

Wish this city was as diligent about this useless app like their rules about trash and recycle collection. Total junk.

### 3/5 — Tickets are being closed without mentioning any details.

*2021-07-09*

My requests are closed without fixing anything. I called city got to know they working on it. And app mark it closed as its assigned to a person. 

Person I talked to was also complaining that lot of people are calling him for the same problem.

### 1/5 — Terrible

*2021-01-16*

Not user friendly.  There appears to be no way to delete a request.  I have to put my address in every time.  Ridiculous poor quality for an app that is supposed to be used to schedule city services.

### 2/5 — Support is not useful

*2020-11-09*

I reported an issue that when I typed in my address that my input is not visible, since it seems the text color used is white on white box.  the response I got was that is not an APP issue and they don’t handle city issues.  I would think I know the difference.  Why bother allowing user to provide feedback since they failed to test it.

### 2/5 — Unable to create an account.

*2020-10-16*

I’m trying to create an account, but I am not able to see any of the text entered on the form fields!

## Frequently asked questions about MyAllen Service Requests

### What types of service requests can I submit with MyAllen?

You can submit reports for a wide range of City of Allen issues, including code violations, animal control, traffic signals, trash and recycling, sewers, and streets. If something needs repair or attention, MyAllen is the tool to use.

### Can I attach media to my MyAllen service requests?

Yes, MyAllen allows you to attach photos or videos to your reports. This can help provide crucial visual context for the issue you are reporting, aiding in faster resolution.

### Do I need an account to use MyAllen?

No, you can use MyAllen as a guest. However, creating an account allows you to receive status updates on your submitted requests, keeping you informed about their progress.

### How often is MyAllen updated?

The app was last updated on August 5, 2025, with version 3.16.0. This indicates ongoing development and support for the application by the City of Allen.

### What devices does MyAllen support?

MyAllen is available for iPhone and iPod devices. It is designed for users on the Apple mobile ecosystem.

### What is the age rating for MyAllen?

MyAllen has an age rating of 4+. This means it is suitable for children aged 4 and older, with no mature content.

### Does MyAllen have ads?

No, MyAllen does not contain advertisements. As a free utility app provided by the City of Allen, it focuses on functionality without intrusive ads.

### What is the user sentiment for MyAllen based on ratings?

MyAllen has an average rating of 2.1 stars from 15 ratings. This suggests that while some users find it useful, there may be areas for improvement based on overall user satisfaction.

## Version history (last 5 releases)

### 3.16.0 — 2025-08-05

Updated UI, bug fixes and performance improvements.

### 3.14.1 — 2024-07-09

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 3.12.5 — 2023-11-15

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 3.12.0 — 2023-04-11

-Bug Fixes
-New Select an Address for some Request Types

### 3.11.0 — 2022-09-09

Bug fixes and performance improvements.

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## More apps by City of Allen

- [Allen PD](https://appshunter.io/ios/app/allen-pd/id619237402)
- [Courses at Watters Creek - TX](https://appshunter.io/ios/app/courses-at-watters-creek-tx/id1671888556)
- [Life in Allen](https://appshunter.io/ios/app/life-in-allen/id6444359773)

All apps by City of Allen: https://appshunter.io/developer/619237405

## Related topics

[lcu service request](https://appshunter.io/ios/topics/lcu-service-request) · [service requests](https://appshunter.io/ios/topics/service-requests)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*