# myAlpha Mobile

> Mobile banking app for managing accounts, payments, and loans. (iPhone/iPad app by Alpha Bank A.E..)

- Source: https://appshunter.io/ios/app/myalpha-mobile/id378674531 (this page in markdown: same URL + `.md`)
- Developer: [Alpha Bank A.E.](https://appshunter.io/developer/378674534)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 1,306 App Store ratings · 81 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 425 MB
- Languages: American English, Greek
- Released: 2010-07-06
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/myalpha-mobile/id378674531/reviews.md

## What is myAlpha Mobile?

Access e-Banking from your mobile phone!


myAlpha Mobile was created for those of you that are always on the move, offering you the flexibility and autonomy you need to carry out your banking transactions from your mobile phone. Via myAlpha Mobile, you can also start banking with us or if you are already an existing Alpha Bank customer you can enroll to e-Banking.


Do you want to open your first Alpha Bank account without visiting a branch?


Now you can via myAlpha Mobile!
Get an account, a debit card and e-Banking access in a few minutes, without having to visit a Branch.


Do you need access to e-Banking?


If you have an Alpha Bank account and an active Alpha Bank card, you can register to e-Banking online, at no cost. Download the application on your mobile phone, follow the steps, and get a Username and Password to connect to e-Banking from wherever it might suit you each time! Whether that is your computer or tablet via myAlpha Web, your mobile via myAlpha Mobile or even the telephone via myAlpha Phone, banking with Alpha Bank becomes simple!


myAlpha Mobile for convenience and speed in your transactions!!


Login using a 4-digit PIN, fingerprint or FaceID (for devices that support it), find out about your products, pay bills and send money wherever you wish in minutes, now even easier, activating Push Notifications on the mobile app, the most convenient way to approve your transactions!


See what you can do via the app!


Get information on:
- the balance and activity of your products, as well as products that you hold in other Greek banks.
- your tax deduction as well as your withdrawals and daily transfer limits
- your Bonus Points via My Bonus Account


Carry out transactions such as:
- bills, credit cards and loans payments
- transfers within Alpha Bank and remittances to accounts within Greece and abroad
- e-commerce payments via QR Code scanning (IRIS Online Payments)
- commission free direct transfers to and from your mobile contacts up to Euro 500 per day, using your mobile phone number or e-mail of your contact, via IRIS Online Payments

Get online products, such as:
- myAlpha Quick Loan, a consumer loan up to 5.000€ via your mobile phone, for your daily needs
- Alpha Bank debit cards: Enter Bonus Mastercard, Enter Bonus Visa
,Enter Mastercard, Enter Visa

You may also:
- update your contact information online by uploading the necessary documents without having to visit a Branch
- pay your bills even faster with Scan 2 Pay, even using your credit cards
- manage your cards, such as temporarily block or unblock them for online or POS transactions, as well as, usage at ATMs, cancel, replace them or even request a new PIN to be sent via SMS
- add your Alpha Bank cards to myAlpha Wallet, your digital wallet.
- save your transactions on your device or e-mail yourself a copy upon completion
- cancel any pending transactions that you no longer wish to carry out
- get updates from the Bank in your Inbox


Along with:
- searching and tracking an Alpha Bank Branch, ATM or an Automated Payment System (APS) using maps and relevant route directions
- contacting us anytime for your transactions or queries
- getting familiar with the demo account


We are listening!
Our goal is to provide you with the best possible service levels. We listen to your suggestions and comments and are constantly updating the app with new features.
You can contact us at ebankingsupport@alpha.gr

## Key features

- Open new bank accounts
- Make bill and loan payments
- Transfer funds domestically and internationally
- Scan QR codes for e-commerce payments
- Apply for consumer loans
- Manage debit and credit cards
- Update contact information online

## What do users think of myAlpha Mobile?

Overall sentiment: negative

**Pros**

- 🌟 Excellent app
- 🌍 Worldwide coverage
- 🕰 Fast and reliable
- 👍 Great, great great

**Cons**

- 🐛 Buggy, unstable app
- 🤖 Poor UI/UX design
- 🔑 Frequent password resets
- 🔒 Security issues
- 🔍 Difficult to use
- 🗣 Lack of customer support
- 🚫 Incompatible with newer iOS versions

**Commonly reported bugs**

- Login loop and OTP issues
- App crashes on launch
- Document upload failures
- Connectivity problems

**Most requested features**

- Expense categorization
- Multiple account support
- iPad version
- Apple Pay integration

## Recent user reviews (10 of 81)

All indexed reviews: https://appshunter.io/ios/app/myalpha-mobile/id378674531/reviews.md

### 2/5 — Horrible and impracticable

*2026-06-22, version 4.496.0*

I live overseas and every time I pay a bill or change my password, an sms gets sent to my Greek mobile. I DONT LIVE IN GREECE, yet you won’t accept my Australian number or other form. This is 2026. Get with the program!!!

### 1/5 — Buggy terrible costly app. Avoid

*2026-04-05, version 4.477.0*

Alpha bank is for years failing to transform to real usable digital. Every time I use this I fail to login and it takes me into loops of authentication that are impossible to resolve. In the end the transactions are paid for and it doesn’t work on weekends of holidays. I would avoid at all costs. Deleted

### 2/5 — Major Security Flaw

*2026-03-03*

After viewing my account details this morning, I went to log off as usual.

Instead of logging off, the app switched so I could view someone else’s account. 
Can others view my account?

This needs fixing ASAP!
Good thing I’m honest, the account I viewed had lots of money.

### 5/5 — Εξαιρετική Εξυπηρέτηση Πελατών

*2026-02-18, version 4.466.0*

Αντίθετα από άλλες ελληνικές τράπεζες, η Alpha ανταποκρίνεται αμέσως.

### 1/5 — update details bug

*2026-01-27, version 4.460.0*

Hey, update the app please as there is currently a bug that asks for personal details update via taxis and it gets stuck to a login loop where I receive a ton of pin texts to verify and then because of the amount of times i tried to login ( not me your system) it gets locked out because of three unsuccessful tries!! I mean come on? also the other annoying thing your app does is asking for password reset when your in a middle of a transaction ? really? like really really? you could give the option to postpone for later ?!!!

### 3/5 — Fully Functional but 0 in the Looks Department

*2025-11-13*

As the title says

### 1/5 — Ειλικρινά, το chat gpt έγραψε κώδικα για τέτοιο απαίσιο app?

*2025-11-02, version 4.446.0*

Ότι χειρότερο υπάρχει. Η άλφα είναι ούτως ή άλλως από τις χειρότερες τράπεζες και το app αυτό είναι επιεικώς κακό completely outdated design, spamming the living ish out of me with OTPs and stuff, it’s laggy, it’s not organized, εμετός

### 1/5 — No direct email

*2025-09-17*

No direct contact like emails to ask questions for us foreign bankers, alpha bank

### 5/5 — Μια χαρά εφαρμογή

*2025-09-03*

Η εφαρμογή είναι άψογη και πραγματικά μου έχει λύσει τα χέρια. Απολύτως κανένα πρόβλημα . Θα βοηθούσε όμως ακόμα περισσότερο αν υπήρχε κάποιο μέρος όπου θα κατηγοριοποιούνται τα έξοδα ανάλογα με την προέλευση τους Ευχαριστώ

**Developer response:** Σας ευχαριστούμε για το σχόλιό σας. Προσπαθώντας διαρκώς να βελτιώνουμε την εφαρμογή μας, θα λάβουμε σοβαρά υπ’ όψιν την πρότασή σας σε επόμενη αναβάθμιση της εφαρμογής μας.

### 1/5 — Βαθμολογία

*2024-11-30, version 4.225.0*

Η χειρότερη εφαρμογή που έχω δει στη ζωή μου η πιο φτηνιάρικη εφαρμογή στον κόσμο

## Frequently asked questions about myAlpha Mobile

### What can I do with myAlpha Mobile?

myAlpha Mobile allows you to access your e-Banking services from your mobile phone. You can check account balances and activity, pay bills, transfer money, apply for loans, manage your cards, and update your contact information without visiting a branch.

### How do I get e-Banking access?

If you have an Alpha Bank account and an active Alpha Bank card, you can register for e-Banking online for free. Download the myAlpha Mobile app, follow the steps, and you will receive a username and password to access e-Banking.

### Can I open a new bank account with this app?

Yes, you can open your first Alpha Bank account, get a debit card, and e-Banking access in just a few minutes directly through the myAlpha Mobile app, without needing to visit a physical branch.

### Is there a cost to use myAlpha Mobile?

The myAlpha Mobile app itself is free to download and use. While the app is free, some of the banking services or transactions performed through the app may have associated fees as per Alpha Bank's standard terms and conditions.

### What devices is myAlpha Mobile compatible with?

myAlpha Mobile is designed for mobile phones. It supports login methods like a 4-digit PIN, fingerprint, and FaceID for devices that have these capabilities. You can also access e-Banking via your computer or tablet through myAlpha Web.

## Version history (last 5 releases)

### 4.505.0 — 2026-07-27

We’re constantly enhancing our app to offer an even better user experience!
This update brings performance improvements and bug fixes for smoother and more reliable operation.

### 4.503.0 — 2026-07-16

We’re constantly enhancing our app to offer an even better user experience!
This update brings performance improvements and bug fixes for smoother and more reliable operation.

### 4.498.0 — 2026-06-30

We’re constantly enhancing our app to offer an even better user experience!
This update brings performance improvements and bug fixes for smoother and more reliable operation.

### 4.496.0 — 2026-06-17

We’re constantly enhancing our app to offer an even better user experience!
This update brings performance improvements and bug fixes for smoother and more reliable operation.

### 4.487.0 — 2026-05-18

We’re constantly enhancing our app to offer an even better user experience!
This update brings performance improvements and bug fixes for smoother and more reliable operation.

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## More apps by Alpha Bank A.E.

- [Alpha Safe Access](https://appshunter.io/ios/app/alpha-safe-access/id598920237)
- [Bonus by Alpha Bank](https://appshunter.io/ios/app/bonus-by-alpha-bank/id1439181895)
- [Alpha Bank business](https://appshunter.io/ios/app/alpha-bank-business/id6448378962)
- [Alpha Bank mobile app](https://appshunter.io/ios/app/alpha-bank-mobile-app/id6670166980)

All apps by Alpha Bank A.E.: https://appshunter.io/developer/378674534

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*