# myAmaCruise — user reviews > 166 indexed App Store user reviews of myAmaCruise by AmaWaterways, LLC, rated 4.90/5 from 30,873 ratings. - Source: https://appshunter.io/ios/app/myamacruise/id1241963248/reviews - App overview in markdown: https://appshunter.io/ios/app/myamacruise/id1241963248.md - Rating breakdown: 5★ 27,633 · 4★ 2,677 · 3★ 434 · 2★ 49 · 1★ 80 ## What do users think of myAmaCruise? Overall sentiment: positive **Pros** - 🤩 Excellent service and hospitality - 🍽️ Delicious and high-quality food - 🛳️ Beautiful and well-maintained ships - 🗺️ Interesting and informative excursions - 👨‍✈️ Friendly, professional, and attentive staff - 🕰️ Relaxed and enjoyable atmosphere - 🤝 Wonderful travel experience with new friends - 📱 Useful and comprehensive mobile app **Cons** - 🛏️ Mattresses too firm for some - 🧹 Cleaning equipment in hallways can be unsightly - 🚶‍♀️ Some walking tours too difficult for certain guests **Commonly reported bugs** - App login and cruise selection issues for some users **Most requested features** - More access inside castles and churches during tours - Improved room storage options ## Newest reviews (18 of 166) ### 3/5 — Disappointed … but not in Ama *2026-08-18, version 5.74.1* All the bus rides, itinerary changes, delays and border checks have been a major bummer but not Ama’s fault that water levels are exceptionally low. Cruise Manager, Bjorn, is inspiring to watch; delivering with swift response/action to passenger inquiries & needs. Everyone on board cares … excursions are dynamite … will sail with Ama again!!! ### 4/5 — Good cruise but *2026-08-14, version 5.74.1* Staff, food are excellent but cabin cramped, no fridge and power points not easy to reach. ### 2/5 — Difficult to navigate app *2026-07-15, version 5.72.1* The app is rather confusing and difficult to find info ### 3/5 — Details are important …. *2026-05-27, version 5.71.1* More details are needed. It is way too general overall and I prefer it to have what we are seeing and not just going to this or that. I wanted restaurant recommendations when we were going to have a meal off ship and some places to shop. ### 5/5 — Tom and Mary Lou O’BRIEN’s experience coming from Canada *2026-05-25, version 5.71.1* It just starts with this was absolutely fabulous. The entire experience has been nothing but pure delight from our Tour director Ferran The ship staff the waiters and waitresses waiter, Alex Waitress Sasha, and all the rest !!!!the experience at the chef’s table with Milo‘s ,the chef ,Thida i am sorry for the poor spelling of the names I will correct that in the next few days Tom and Mary Lou ### 5/5 — Extraordinary *2026-05-16, version 5.71.1* We had an amazing time on the AmaDante-the ship, the food, the tours and most of all the staff were fabulous! Thank you so very much! We will definitely return. ### 5/5 — Exceeded Expectations *2026-04-30, version 5.69.1* Our journey on the AMADouro has been exactly what I was wanting. A vacation where I saw all the points of interest, unpacked once, AMA arranged all excursions, transportation to them, and when lunch was provided, the setting was beautiful and the meals delicious. In the past, I have always planned our family vacations, but as I have gotten older, it seems to be getting more complicated and my heart just hasn’t been in it. I just want someone to take care of me and that is exactly how I felt. This has not just been a vacation. It has been an adventure and it is due to AMA’s expertise in planning. AMA’s staff could not have been more accommodating. Our flight left from Philadelphia and we had spent four days there before the cruise and then did the pre-cruise so we arrived at the ship with much laundry and I sent it laundry services and in 24 hours, all my clothes were fresh and folded. We are already trying to decide our next adventure with AMA. ### 5/5 — First Timer *2026-04-29, version 5.68.14* What an experience it has been. I had no idea what to expect. Service is outstanding. Food is delicious. Activities are available to everyone regardless of abilities. Looking forward to my next AMA adventure. ### 5/5 — Lovely *2026-04-24, version 5.66.1* welcoming and inclusive. Food is high quality and served beautifully! ### 5/5 — Good Times! *2026-04-22, version 5.66.1* If you’re thinking about a Riverboat cruise this is the way to go! Enjoyed every day! ### 5/5 — Great cruise line! *2026-04-04, version 5.66.1* Enjoyed every minute of it! ### 5/5 — User friendly *2026-03-03, version 5.65.1* Love this app! The user friendly nature makes in a really asset to the travel experience. ### 5/5 — Sooo easy to use *2026-02-08, version 5.62.8* Tons of information for us users and at our fingertips ### 5/5 — The Best Services *2026-01-17, version 5.60.8* Outstanding Performance by the services of this application! ### 5/5 — AmaStella European Soulful RefreshByKF Cruise is Amazing *2025-12-29, version 5.59.1* Words can’t describe the feeling of comfort, pleasure, fulfillment you receive from the dedicated Crystal August and the crew. Excellent. ### 4/5 — Can’t add future cruise credit *2025-12-28, version 5.59.1* Unable to sign up for future cruise credit. Keep getting an error message ### 4/5 — Mandatory we meeting *2025-12-09, version 5.59.1* Was not able to see captain or any other managers. Hardly any place to sit. Was very disappointed ### 5/5 — Attila - George *2025-11-27, version 5.57.1* Bailed me out, being the single man with 8 women. Came to the rescue in sharing his life that captivated the women. Shared what he was so blessed for, leaving those women so impressed. It's hard orchestrating that kind of attention. ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitchy App *2026-08-04, version 5.74.1* Hi, I don’t normally write negative reviews but I want to say that the cruise itself has been a good and well managed experience. However, this is a review of the app itself. When inputting my birth date into the app for validation alongside the booking number it will show the error “Please enter the correct birthday” even if it is undeniably the correct birth date. Me and my family and friends are having a large reunion on the cruise and most of them had this exact error as well, around 7 out of 10 people. We also heard some other passengers experiencing this error. Me and many others would like to use this app, but unfortunately it seems to be a block that has made it difficult for many passengers. I’m mainly writing this review in hopes the developers will update it and it will hopefully be fixed in the future. I have an IPhone 17, and this appears to be an issue with others who have iPhones as well but it could also be effecting Android although I’m not sure, Thank you for your time and an overall pleasant experience on the cruise. ### 1/5 — App is painfully bad *2026-01-30, version 5.61.1* I’ve been jumping through hoops for 12 hours trying to get it to load excursions. Sent me down a rabbit hole of online checkin, then says it needs 12 hours to sync that info, and STILL won’t load excursions. This app is one of the clumsiest and most frustrating I’ve dealt with in a long time. ### 1/5 — Piece of junk *2025-09-01, version 5.54.2* Poor app ### 1/5 — Useless app! *2023-09-07, version 5.13.495* We cannot register for the app and there is NO support available. No one at AMA knows anything about the app. They give you an email address for assistance, but it appears that address isn't monitored. No one ever responds. Useless software! ### 1/5 — Unable to use prior to cruise *2023-07-13, version 5.10.450* Despite being able to login on the website, the app doesn’t recognize my booking number. Other commenters seem to suggest that the app works once your cruise begins, but would be better if the app could be used prior to the cruise. ### 1/5 — Rate the SW, not the cruise. *2023-05-29, version 5.10.450* Most of the reviews here are for the cruise, not the software, which fails big time. ### 1/5 — Can’t set up an account *2021-04-29, version 4.1.260* Installed the app and tried to set up an account so I could log in. App does not respond to tapping the “Create account” button. Useless... ### 1/5 — Not enough *2019-08-25, version 3.5* Not given port location departure, should give ship info, should have chat with other passengers, ### 1/5 — Doesn’t work *2019-08-16, version 3.5* Like most others here, it can’t locate me by my booking number. Deleting the app now. ### 1/5 — Doesn’t work *2019-06-30, version 3.4* Created account but when I tried adding a cruise, app repeatedly said my booking is was invalid. However, I used the same number that I used to “check in” to the cruise on the main web site, and I had no problems then. ## Most praised reviews (10 highest-rated) ### 5/5 — Staff *2026-08-28, version 5.74.1* All of the staff is so welcoming! We really appreciate the excellent service ### 5/5 — Lake cono *2026-08-16, version 5.74.1* Very professional and well organized ### 5/5 — Great !!! *2026-08-06, version 5.74.1* Worked great throughout my onboard and onshore experiences ### 5/5 — Excellent Service! *2026-08-04, version 5.74.1* Antonio has been so kind and helpful with everything we have had to do. His explanation and directions are gentle and kind. We feel so fortunate to have him helping us. ### 5/5 — Welcome start *2026-07-31, version 5.72.1* Always a great way to start an experience, smiling crew make for smiling passengers. ### 5/5 — Fantastic staff, great food *2026-07-21, version 5.72.1* Cruise manager Monica Visan gets 5 stars… handling river level port changes expertly and smoothly ### 5/5 — Moselle to Amsterdam *2026-07-19, version 5.72.1* The wonderful sights are only exceeded by the incredibly friendly and attentive staff ### 5/5 — Enjoyment on steroids *2026-07-14, version 5.72.1* Never had been on a cruise. It is a very pleasant experience to cruise with AMA, the crew is very accommodating and gracious, the ship is very comfortable although we did have to get used to how small rooms are. This is not a put down to AMA in particular, just a general observation of cruising on a ship that has to fit on a river. But you get used to it. The beds are very comfortable. Plan on putting on some weight, because there is a lot of food that is available all the time. ### 5/5 — Exotic Fruit *2026-07-12, version 5.72.1* I thoroughly enjoyed learning about Colombian fruits. I am excited to find them when I get home. Thanks a million! ### 5/5 — 2nd AMA cruise *2026-06-06, version 5.71.1* I am traveling with friends who have been loyal to other cruise lines. They have loved this trip. My first AMA cruise was from Budapest to Bucharest 7 years ago. Your staff is fabulous, great food and tours. Thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*