# MYAOCU Mobile — user reviews > 37 indexed App Store user reviews of MYAOCU Mobile by Advantage One Credit Union, rated 4.90/5 from 1,648 ratings. - Source: https://appshunter.io/ios/app/myaocu-mobile/id574013170/reviews - App overview in markdown: https://appshunter.io/ios/app/myaocu-mobile/id574013170.md - Rating breakdown: 5★ 1,491 · 4★ 117 · 3★ 25 · 2★ 4 · 1★ 11 ## What do users think of MYAOCU Mobile? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Simple and straightforward - 🤝 Great customer service - 💳 Helpful for financial management - 🏦 Positive banking experience **Cons** - 🐛 App crashes and bugs - ⏱️ Slow performance and frequent logouts - 💳 Issues with deposits and transactions - 🔒 Security and fraud concerns **Commonly reported bugs** - Incorrect account balances displayed - Difficulty logging in and accessing accounts **Most requested features** - Improve app stability and performance - Add mobile check deposit functionality - Enhance security features ## Newest reviews (12 of 37) ### 4/5 — Needs to Link Accounts! *2026-07-14* Overall, I’m happy with AOCU. However, I have yet to successfully link my account to other financial accounts, causing errors on those sites. Very frustrating as I need to see accurate and consolidate numbers. I’ve called numerous times over the years and nothing. Also, cash back credit cards would be nice. I’ve yet to be able to use any perks I’ve gained. I don’t shop at most of the places listed and I don’t travel enough to use that either. ### 4/5 — Scams *2026-05-15* Every sense That happened they work with me. It seems when I was changing my jobs. They work with me on that and help me out. It’s a terrible thing happen being scammed, but you guys did what you could do you suspended a Visa payment. Just once a month I think 25 bucks which helped me out the new tab live and I hope you keep helping me. I believe you will. The reason I put a four is because a couple times my debit card was cut off when I was trying to get gas but they said it’s automatic, but they should be a little discretion. It’s embarrassing. This whole situation is embarrassing. The 65 year old struggling to pay the bills probably going to work on 100. ### 4/5 — From Bank to Credit Union *2025-11-14, version 4018.1.1* AOCU rates and banking services are great. AOCU was there to provide financial service for my 1st vehicle purchase. ### 5/5 — Great banking app *2024-07-09* As of July 9th, 2024 I’ve had no issues at all with the app and it’s worked great for me ever since I started using Advantage One Credit Union. **Developer response:** Thank you for taking the time to leave a review! We appreciate your membership! ### 5/5 — Super User Friendly *2024-05-06* By far one of the easiest apps I have ever used. I was able to open my bank account and apply for a loan through the app with ease. Applying for the loan online was extremely easy and stress free. A members solution specialist was in touch with me within a be to short amount of time. Joann has been fabulous to deal with. **Developer response:** Thank you for the 5 stars! We're so glad you are enjoying the app! ### 5/5 — Please fix the screen orientation! *2023-08-30* I have used this app on my IPad and found it to be excellent The most recent version / update (7/18) has changed the screen orientation to IPhone (rotated 90-degrees) which makes it hard to use Please correct back to pervious screen orientation Thanks ### 5/5 — Easy to use *2023-02-10* I am constantly on my app. I’m always checking my balance before making a purchase. It’s really easy to transfer and deposit. And if you have a minor child, setting up an account for them is really easy. Transferring to their account and watching their balance is a great way to help them learn how to manage their money. **Developer response:** Thanks for the awesome feedback! We appreciate it! ### 5/5 — Most Used App *2022-12-29* I love the snapshot and being able to see my balance real quick without having to sign in! ### 3/5 — Never accurate *2022-11-22* I’ve been using this app for so many years now, but ever since they did the update and basically remodeled the app, when you go to open the app, it’s never accurate. It always says a different account balance, then what’s really there. I have to close the app out and then re-open it and then I will get the correct balance. It’s every single time I open this app, I always have to close and re open. What’s up with that? Fix this, it’s seriously irritating and it didn’t start until you guys redesigned it. It’s user friendly and easy to navigate, I love it besides this one issue. ### 5/5 — This app is so easy to use *2022-10-31* You can trust me when it comes to banking apps. This app is so easy to use and very easy to navigate. My 16 year old daughter even uses this and says it’s great! ### 5/5 — best app ever!!! *2022-10-31* every time I use this app it really increases my mood from poor to amazing!! it always puts a pep in my step and depositing is super easy and simple!! if I ever made an app I know for sure it would never come close to how good this app is. best app on the market by far!! ### 3/5 — Meh... *2019-03-13, version 2.6* I’ve had this app for like ever now, like well over two years, if not more, well shortly after I got the app, I closed a credit card... they said it would stop showing up on the app yet it’s still there to this day, which is years later!! They also said uninstall and reinstall the app, which clearly didn’t do the trick either. I don’t want an old credit card with 0.00 balance showing constantly and taking up more room!! I just want to see the active accounts!! Also the app tends to not be functioning quite often..? Annoying. ## Most critical reviews (10 lowest-rated) ### 1/5 — deposits *2025-02-19* depostits never go through, app is slow, and constantly logs me out. no work has been put into this app. theres no point in having a banking app of you cant DEPOSIT CHECKS on it. ### 1/5 — deposits *2024-04-28* depostits never go through, app is slow, and constantly logs me out. no work has been put into this app. theres no point in having a banking app of you cant DEPOSIT CHECKS on it. ### 1/5 — I hate this app *2022-10-17* I would literally rather throw myself down a flight of stairs than try to deposit a check or do a transfer, or sometimes even try to get into my account using this app. I genuinely wish I wasn’t using this bank so I never had to deal with this app again. Nothing ever works. Half the time I’ll click on something and it’ll face id me and then do nothing. Can not stand it. Please just put SOME sort of effort into your app. ### 1/5 — Worst banking app I have ever used *2020-02-20, version 2.6* This app has been broken for years and nobody cares enough to fix it. Half the features don’t work half the time and it crashes constantly. ### 1/5 — Touch ID update *2016-10-19, version 2.0* Please fix the bug to the Touch ID keeps popping up a window saying "time expired" and never allowing to even log on! ### 1/5 — Session timed out *2013-03-24, version 1.1* Session timed out every time I try to view an account. Terrible ### 3/5 — Fraud *2026-07-10* I’ve had a lot of problems with Fraud not all were caught or fixed Also, I hate paying $32 per withdrawal that I’ve not been alerted for, for a low balance and it eats up all my money ### 3/5 — Overdraft fees *2026-06-04* Everything about Advantage one is great except for the overdraft fees. I think $32 is outrageous, especially for somebody that’s struggling. That would be the only reason why something would bounce. So they are taking advantage of struggling customers. ### 3/5 — Fraud *2025-04-03, version 4016.1.2* I’ve had a lot of problems with Fraud not all were disputed which upset me ### 3/5 — Newest Version *2023-07-19* I have used this app on my IPad and found it to be excellent The most recent version / update (7/18) has changed the screen orientation to IPhone (rotated 90-degrees) which makes it hard to use Please correct back to pervious screen orientation Thanks ## Most praised reviews (10 highest-rated) ### 5/5 — I love my bank *2026-03-02, version 4020.0.0* I love my bank ### 5/5 — Love my credit union *2026-02-25* So grateful for my credit union! Every experience has been a positive one, thanks for being there for our family. ### 5/5 — Simple & Easy *2025-02-20* Super easy to use. Straight forward as any banking app usually is. Alerts of when locations are closed are at the top of main screen but not an eyesore. Pretty much anything you may need is accessible from the app ### 5/5 — No better CU *2024-10-31* I’ve been a member since 1999 and AOCU has always been there to help me financially. Whether I was broke coming off of a bankruptcy or making six figures years later, their tellers and officers have always found me the best deal for my situation. Whether it was a car loan, refinance, credit card, savings plan, credit recovery, any thing I needed help navigating from financial experts, they have been there to make recommendations that helped my family and I on our financial journey. I recommend this CU to anyone that qualified for membership. If you’re in a tough car loan, refinance through this team. Listen to them when they recommend the gap insurance. That one recommendation saved me thousands of dollars when I needed it the most. They have helped guide me from a credit score in the low five hundreds to over 800. This is a team with their members best interests in mind. **Developer response:** Thank you so very much for sharing your experiences with us! We are always happy to help, no matter what situation our members are facing. We appreciate your membership! ### 5/5 — Southgate location *2024-10-24* Everyone is very helpful. **Developer response:** Thank you for the kind review and 5 stars! ### 5/5 — Best employees ever! *2024-10-10* I absolutely love everyone the work’s here!!!!!!!! I have never come across any bad stuff members as I have with past banks that I have used. I really appreciate everyone being so polite!!❤️ **Developer response:** Thank you for sharing your experiences with us! ### 5/5 — My Friend *2024-10-09* Julie Lake is a blessing to me I love her! Her attitude, laugh, knowledge an how she’s helped me is a blessing from God everytime I need something anything she’s there. She always returns my calls a.s.a.p! That’s why I love Adventure Credit Union Julie Lake! 🌸 **Developer response:** Thank you for the 5 stars! We're so glad Julie takes such good care of you! (we think she's pretty awesome, too!) ### 5/5 — Good app *2024-09-30, version 4014.1.3* A great banking app ### 5/5 — Great Credit Union *2024-09-18* I’ve been with Advantage One Credit Union for a few years now. Though my account is considered “newer,” because I ran myself unknowingly into a scam, otherwise my account would really be approximately 3 years, if not older. I’ve always received friendly and professional customer service whenever I need to visit a branch. I would highly recommend this Credit Union to ANYONE. **Developer response:** Thank you for sharing your experience with us! We are always happy to help! ### 5/5 — Review *2024-08-15* I’ve been with Advantage One for almost 40 years when it was Southgate refit union and I’ve always had the best service, helpful and understanding staff, the e helped me with many things especially establishing my credit on my own and now my score is 811 all on my own so thank you to everyone for all the great years!! I wouldn’t go anywhere else, thank you!! **Developer response:** Thank you for the fantastic review and congratulations on your accomplishment! We are so grateful for your long-term membership and hope for many more years in the future! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*