# myAPP by AdaptHealth — user reviews > 260 indexed App Store user reviews of myAPP by AdaptHealth by AdaptHealth Corp, rated 4.80/5 from 10,544 ratings. - Source: https://appshunter.io/ios/app/myapp-by-adapthealth/id1636906550/reviews - App overview in markdown: https://appshunter.io/ios/app/myapp-by-adapthealth/id1636906550.md - Rating breakdown: 5★ 8,848 · 4★ 1,275 · 3★ 163 · 2★ 41 · 1★ 217 ## What do users think of myAPP by AdaptHealth? Overall sentiment: negative **Pros** - 🚀 Extremely easy to work with - 👍 Convenience - 👍 Quick and Easy - 👍 Great Looking App - 👍 Awesome application **Cons** - 🔍 Difficult to read small text - 🐛 No ship date visible - 🐛 Ordering supplies using the app is difficult - 🐛 No way to place an order - 🐛 Horrible app - 🐛 Poor App - 🐛 No way to order - 🐛 Horrible! - 🐛 Lack of service - 🐛 Non functioning - 🐛 Once I click on the app the page stays stuck on the sign in page - 🐛 Can't Validate - 🐛 All the hassle of signing up only to get a message saying they're working on everything and just call the 800 number - 🐛 Junk - 🐛 This is the worst app I have ever tried to use - 🐛 Worthless - 🐛 Horrible App - 🐛 Useless - 🐛 Terrible service and communication - 🐛 This Company Is Horrible - 🐛 Disgrace - 🐛 Just go somewhere else - 🐛 Complete garbage - 🐛 Useless - 🐛 Service - 🐛 no user friendly - 🐛 Wont let me log in ever - 🐛 Absolute garbage - 🐛 LiveChat is a misnomer - 🐛 Can't even set up an account - 🐛 MyAPP by adapthealth - 🐛 non-accessible to guardians of children - 🐛 Awful App for any kind of info - 🐛 Awful - 🐛 Worst app ever - 🐛 MyAPP - 🐛 Worst customer service in history - 🐛 Issues - 🐛 Horrible App - 🐛 Not sure what the purpose is..... - 🐛 This is the worst app I have ever tried to use - 🐛 Junk - 🐛 Worthless - 🐛 FIX OR GET RID OF IT - 🐛 Non functioning - 🐛 App is horrible - 🐛 Can't Validate - 🐛 Lack of service - 🐛 Not for everyone - 🐛 Worse than the previous app(trace by Solara) - 🐛 ??? - 🐛 Not Able to Place an Order - 🐛 Horrible app - 🐛 Poor App **Commonly reported bugs** - Unable to log in consistently - Ordering process issues - Billing and invoicing problems - Lack of communication and responsiveness - Technical issues with the app **Most requested features** - Ability to enlarge text - Order status and tracking - Secure communication portal - Reorders at the tap of a button - Order history - Live customer service - Bill pay ## Newest reviews (14 of 260) ### 3/5 — Insurance information bad and forced log offs *2026-09-05, version 1.39* Logged on for the first time. Keep getting knocked back to the login screen every five to ten minutes. Checked my insurance information and found a pay percentage of 100%. Checking with Support via the app found it to be 80% as I expected. The order I placed for equipment and supplies is marked as ‘Processing’. Hopefully it goes through properly. It would really help to know what the equipment is going to cost me before I submit the order. ### 3/5 — Crashes *2026-08-27, version 1.38* Login crashes frequently requiring me to uninstall and reinstall the app in order to get logged in to see my account. ### 5/5 — Great way to manage my account *2026-08-04, version 1.37* Simple and straightforward! I saw that my CPAP supplies were due to be replaced and it was quite simple to get my order through! Highly recommended! ### 5/5 — Easy *2026-08-02, version 1.37* Such a quick and easy way to order my cpap supplies! ### 5/5 — Saves Time *2026-08-01, version 1.37* Positive Feedback ### 5/5 — Well designed *2026-08-01, version 1.37* I was really pleased at how easy it was to use. ### 5/5 — Easy and Correct! *2026-07-26, version 1.37* Wow! This app is so easy to use and the information was correct when I entered the patients name! I love how convenient and quick this app is. ### 5/5 — Easy and fast *2026-07-25, version 1.37* This app is extremely easy to use. Very intuitive! Great job to the developers. ### 5/5 — Reorder *2026-07-24, version 1.37* The reorder process is quick and accurate; whether online or on phone. ### 5/5 — myApp *2026-07-22, version 1.37* Love how easy it is to order my diabetic supplies from this app. Just answer a few questions and summit your order all done. ### 5/5 — Fast and efficient *2026-07-17, version 1.37* First time contacting customer service to verify my DME CGM order and was pleasantly surprised at the efficiency ie able to verify my id, my order, see a correction was needed, and completed. As CGMs can be covered under Diabetic supplies or DME wasn't sure what dept. to contact. I was handed off appropriately and able to complete my task fast. ### 5/5 — First time use *2026-07-16, version 1.37* Very easy to use, hope my order comes fast ### 5/5 — Patient *2026-07-09, version 1.37* App easy to use. Thank you. ### 5/5 — Great *2026-07-08, version 1.37* Great ## Most critical reviews (10 lowest-rated) ### 1/5 — Live Chat is Useless *2026-08-31, version 1.39* I’ve tried to use the live chat function about 5 times and every time they say I will be transferred but nothing happens. When I minimize the chat, I get logged out of the app every time. Pretty frustrating. ### 1/5 — Ugh. *2026-08-24, version 1.38* I hate this app. I place my order and don’t get an arrival date until after the tech shows up. The app doesn’t give me any information about the delivery until it’s delivered. I don’t even know the delivery day unless I start a chat. ### 1/5 — Horrible app & service. *2026-08-17, version 1.38* I constantly have issues when ordering diabetic supplies, they always have an excuse as to why they haven’t been able to send them. Same doctors, same health insurance, everything is the same and somehow they have issues with getting things to me on time. Avoid this company at all cost! ### 1/5 — This is NOT inspiring *2026-07-27, version 1.37* I haven’t been a customer for more than a month. Already I am having billing issues, app issues, no service to speak of - I’ve dealt with 4 or 5 different people from different numbers -numerous callbacks requested - awful. I would NOT ever recommend this company or app. ### 1/5 — Account disappeared *2026-07-22, version 1.37* My account suddenly does not exist for no discernible reason. Helpful customer service is impossible to get a hold of. I wasted over 20 minutes on hold yesterday only to be transferred to the wrong department. ### 1/5 — Bot that answers phone *2026-07-17, version 1.37* The bot that answers the phone and tries to get you to where you need to be is terrible. There is not a way to get to a human. If you just need to repeat an order, the app is average. ### 1/5 — Stupid app name *2026-06-22, version 1.36.4* Your app name should be the name of the company ### 1/5 — App is good *2026-06-19, version 1.36.4* Unfortunately many of the employees don’t know their job. Obviously poor training. I have been going back and forth since April over my CPAP supplies. They said they needed a prescription, two doctors sent the prescription twice. Then they said they needed a referral from my doctor. The prescription is the referral. Then they said they needed authorization from my doctor. You get the authorization from the insurance company. Frustrating to say the least. If I could give minus stars I would. Only when I had my insurance call them did they do anything. They are the only CPAP supply company in my network. And they punish you for complaining. ### 1/5 — Unresponsive AI customer service *2026-06-13, version 1.36.4* They use an AI chat bot that doesn’t respond. Ive emailed them multiple times to report inaccuracy on my account but they won’t reply. ### 1/5 — App is good *2026-06-11, version 1.36.4* Unfortunately many of the employees don’t know their job. Obviously poor training. I have been going back and forth since April over my CPAP supplies. They said they needed a prescription, two doctors sent the prescription twice. Then they said they needed a referral from my doctor. The prescription is the referral. Then they said they needed authorization from my doctor. You get the authorization from the insurance company. Frustrating to say the least. ## Most praised reviews (10 highest-rated) ### 5/5 — CPAP Resupply *2026-08-28, version 1.39* Very easy to make my order ### 5/5 — Easy to Use *2026-08-25, version 1.38* The app makes reordering supplies very easy. The interface is intuitive and helps make sure you get the items you need on the correct schedule. ### 5/5 — CGM *2026-08-23, version 1.38* Very easy and useful when ordering my Libre 3 CGM supplies. ### 5/5 — Better than navigating a website *2026-08-22, version 1.38* We are new to this company, however I love the idea of an app va having to go through ### 5/5 — Easy Ordering *2026-08-21, version 1.38* Ordering supplies is easy, and I always receive my supplies on time. ### 5/5 — Good app *2026-08-20, version 1.38* Real easy to use ### 5/5 — Fast and Easy *2026-08-17, version 1.38* I was able to register and order my CPAP supplies in less than 5 minutes it was super easy. ### 5/5 — super simple *2026-08-11, version 1.38* A couple of clicks to order supplies…no fuss BYU ### 5/5 — The App *2026-08-06, version 1.37* Can Adapt easily to your health information. Awesome ### 5/5 — My sleep *2026-08-05, version 1.37* This is really nice and easy to use, I am really happy with this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*