# MyARC Fitness — user reviews > 91 indexed App Store user reviews of MyARC Fitness by The MyARC Team, rated 4.20/5 from 284 ratings. - Source: https://appshunter.io/ios/app/myarc-fitness/id1547700023/reviews - App overview in markdown: https://appshunter.io/ios/app/myarc-fitness/id1547700023.md - Rating breakdown: 5★ 211 · 4★ 13 · 3★ 13 · 2★ 7 · 1★ 40 ## What do users think of MyARC Fitness? Overall sentiment: mixed **Pros** - 🚀 Flexible and customizable - 📊 Detailed progress tracking - 🍽️ Helpful nutrition guidance - 🙌 Motivating community - 🎉 Effective workout programs **Cons** - 🐛 Frequent app crashes and freezes - 🔌 Subscription and cancellation issues - 🤔 Confusing navigation and UI - ⏱️ Inflexible workout scheduling - 📱 Compatibility problems on some devices **Commonly reported bugs** - Login and account creation problems - Inability to upload progress photos - Workout tracking and timer glitches **Most requested features** - Apple Watch app integration - Ability to skip or modify exercises - More flexible workout scheduling - Improved account management and subscription controls ## Newest reviews (10 of 91) ### 2/5 — Unable to cancel! *2026-02-23, version 2.3.63* The fitness creator I was following no longer use MyARC.. no number or email listed on app FAQ page.. the app won’t even load properly for me to cancel subscription I’m still being charged ### 3/5 — Good app but tech issues *2025-11-26* First of all, this is a great app but I think it has tech issues that need to be worked out. The history of your workout weights is great, the water tracking, the timers, they’re all great. However the app is super glitchy in a regular basis. Often times, I can’t go back to the previous page or can’t touch go for the workout to start and have to close and restart the app often. Also, it kicked me out of the app in the middle of my workout program and I could t get in for a week and a half and fell behind on my workout challenge. The team was no help and just told me to desert my password which I did. They told me they will look into and I never heard any ring back. They were quick to cancel my subscription which was appreciated though. I eventually just re-bought the subscription again and the app started working. **Developer response:** Hey there! We’re so sorry to hear you didn’t receive the support you deserve. On the topic of glitches it may be a content issue, as we haven’t had this reported very often - but we take workout issues very seriously and will look into this in detail. Please reach out to us at support@myarc.io and we’ll make it up to you :) ### 4/5 — Great App, But Disappointing Subscription Experience *2025-10-13* I like the app and found it useful, which is why I initially signed up. However, I intended to choose the monthly plan, but accidentally selected the annual plan and was charged the full amount upfront—something I didn’t expect. When I reached out to support, I was told the charge was non-refundable and would only be applied as a credit toward future use. While I appreciate the app’s features, the lack of flexibility in billing and refund policies is frustrating—especially since many apps today offer more understanding in situations like this. I hope the developers consider making the subscription options and billing process more flexible. ### 3/5 — Skipping *2025-03-07, version 2.3.41* The workouts are great. But it does skip sets constantly. Goes from set 1 to 3. Then it just goes straight into a new set of workouts. ### 3/5 — Bugs, fix PLEASE *2025-01-06, version 2.3.37* App is great besides the freezing. I have to close the app out and go back for it to work. It happens about 10 times a workout. Very annoying. ### 2/5 — SHUTS DOWN ALL THE TIME *2024-11-12* Tryna schedule a new workout? The app will shut down? Trying to set a time to workout? The app will shut down…. The app shuts down FOR ANYTHING. I have to literally pay the trainer I’m following to do the same workout over and over because if I try to move to a different workout… The APP SHUTS DOWN!!! If you are a trainer and have customers (like me) don’t use this app. There are better ones that won’t drive your clients insane! **Developer response:** Hi Nicole! We’re really sorry to hear about your app experience, and we’re determined to put it right. Please email us at support@myarc.io and we’ll sort out this unreported issue for you in no time 😊 ### 4/5 — Great app, only one thing to change to be amazing! *2024-10-16, version 2.3.31* The app is pretty great. I love how user friendly it is. I just wish it had the option to switch between home and gym workouts WITHOUT loosing your progress and having to start over. ### 3/5 — Lots of Issues *2024-10-13* I enjoy the app most of the time, and love all of the workout options that are available. However, it sometimes freezes in the middle of my workout and I can’t see the upcoming exercises to complete. Right now, it’s been frozen on a blank white screen for over 24 hours and I can’t access the workout routine that I’m paying for…which is very frustrating! **Developer response:** Hey MishMosh19! Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the workouts. We’re really sorry to hear about the freezing issue you’re experiencing – that sounds super frustrating, especially when you’re in the middle of a workout! Our team is committed to resolving any issues as quickly as possible. Could you please reach out to us at support@myarc.io with more details? We’d love to help you get back to working out as soon as possible. Thanks for your patience and understanding! ### 4/5 — Upload photo feature not available *2024-08-27, version 2.3.26* I can’t seem to get the new feature of uploading photos. ### 2/5 — Login Issues *2024-07-25, version 2.3.21* I haven’t even gotten a chance to use the app. I haven’t been able to login. I reached out a few times, no one has responded. I’ve been charged, but can’t use the app. Not cool. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible Customer Service *2026-06-23* Don’t forget to cancel! Despite loss of access and not a single email confirming the membership, any subscription communication, reminders, etc. their policy is to not offer refunds if you forget to cancel, even if you literally never logged in. Unfortunately, the membership also isn’t listed in the standard list of Apple subscriptions. I don’t believe that is an accident. Maybe if MyArc concentrated on customer service and transparency, they wouldn’t have to count on 90% of their revenue coming from forgotten cancellations. ### 1/5 — Can’t log in *2026-05-27, version 2.3.83* I was so excited to work with a trainer I’d found on tik tok so I signed up at the link on her page, paid my money and downloaded the app only for it to tell me again and again that it can’t log me in. I cannot for the life of me figure out how to get in contact with customer service. Help!!! ### 1/5 — Horrible *2026-05-10, version 2.3.82* The app hasn’t let me sign in for the last two days so I can’t access the fitness program I pay monthly for ### 1/5 — Scam *2025-09-24, version 2.3.53* I was interested in a fitness class so i signed up for the free trial. When i saw it was hard to navigate the site i cancelled my plan, however i was still charged the full amount. Now the option to cancel is gone. Im stuck in a 360 deal with a fitness app. I cant use it to access the challenges or community promised & i cant cancel. It just feels like a scam. ### 1/5 — Inconvenience *2025-01-15, version 2.3.37* Paid my Subscription but I can’t use the App cause it wants me to upgrade to yearly subscription and I want to do Monthly ### 1/5 — We should at least be entitled to look at past workouts🥴 *2024-10-29, version 2.3.32* Unable to look at previous workouts if no longer subscribed to a program🫥🫥 ### 1/5 — Flawed Registration *2024-09-21* I enrolled for a trial subscription from an influencer on Tik Tok. I decided not to use it and have contacted support several times to cancel my subscription and still have no resolution to my issue. Each time I am directed to cancel in the app; however, I never received an email link to setup in account for the app. In addition, there is no option in the app to register - you can only login. Of course, they have no problem charging and sending me a monthly receipt to my email. **Developer response:** Hey W@tchinu - we're so sorry you've had this experience! I believe we've reached out and sorted out your issue by now, so we'd really appreciate it if you amended this review. We genuinely mean no harm. As we mentioned, you set up your account already on web (like most of our customers) so we avoid adding confusion by adding a register option in app as well. If you had registered in-app as well as online, you would have been charged twice, which of course we do not intend to do! We are truly sorry for the inconvenience caused, but we have made all our decisions in good conscience to try and make it as easy as possible for our customers to get started and keep going strong in their fitness journey. We are not perfect 100% of our time (and sometimes our app is misinterpreted) - but our intention is certainly not to give you a poor experience, and we aim to do our best in all cases. Once again, we've made design decisions to prevent you from being double charged, and there was never any intention to unduly charge you - you simply cannot build a sustainable app that way! We hope you will reconsider your review, as we really are here to help thousands of others like you get fit. If that isn't possible, well, we'll continue to do our best to support our customers anyway :) ### 1/5 — Where's the help ?!? *2024-08-31, version 2.3.26* I've used the app before and had minimal issues but now that I'm having MAJOR issues I'm NOT receiving any help. I've paid for a subscription and don't have access to the app. I read some of the reviews and it seems like the app experiences a lot of issues. I was looking FWD to using the app but at this point a refund will suffice. Somebody please reach out and HELP CUSTOMERS! ### 1/5 — Just Downloaded Yesterday… *2024-08-27, version 2.3.26* Started a training regimen and I was supposed to upload progress photos. That function in the app is broken, can’t upload anything. ### 1/5 — Could be better *2024-08-19, version 2.3.21* I wish the app was easier to adjust workout schedule to fit individual needs ## Most praised reviews (10 highest-rated) ### 5/5 — Nanche4444 *2026-06-20, version 2.3.84* Amazing and timely response to fix my log in issue !! Thank you!! ### 5/5 — quick response and resolution *2026-05-03* Had a minor issue with downloading and reached out to customer service. Within less than an hour received response problem was fixed. I was able to download and can’t wait to start my 10 week summer body and stay consistent! **Developer response:** Hi there - thank you so much for your lovely review! We hope you enjoy the challenge and we’re cheering for you on the sidelines. Happy training!! ### 5/5 — Great app and Excellent Support Team. *2026-04-24, version 2.3.80* I love this fitness app and have had a great experience so far. It really helps me stay on track with my workouts and everything else. The support team was quick and efficient in resolving the few issues I encountered. Highly recommend! ### 5/5 — Happy with the app BUT *2025-08-19, version 2.3.51* Can we get an app for the Apple Watch? My phone died today and it would’ve been great to continue on my watch or not have to pull the phone out ### 5/5 — Best fitness App *2024-11-29, version 2.3.36* This is such a flexible app to allow you to work out following a detailed plan of exercise. It enables you to choose your rest days and even reschedule when unexpected things occur. There is a section for nutrition, community and also to see your previous exercise history. You can even choose which exercises you want to start, leaving the easier ones last ### 5/5 — Amazing 🤩 *2024-11-28, version 2.3.36* This app has help me so much with my weight loss journey at 300 I have lost over 90 pounds🔥and the best part it has meals plans that you can make and tells you how many calories are in each meal.The workouts are good as well🔥🙌 ### 5/5 — Genuinely the best workout app I’ve used *2024-10-08, version 2.3.31* This app is so easy to use during a workout, actually beats pen and paper. You can check progress on previous lifts, and share a pic with the stats to your trainers group chat. Having lots of fun using it, and making crazy gains. Thanks MyArc ### 5/5 — A fitness app for all times! *2024-08-23, version 2.3.26* I love this app. My discipline in the gym, a my fitness have gone up up! It was helpful quick videos, calendar tracking of daya you attends but also the time. It’s flexible so you can change according to you routine. Very user friendly and lovely display. Works a chame worked every dollar. ### 5/5 — Amazing! *2024-06-20, version 2.3.17* I joined this app with Korpo about a year ago and when I tell you, I’m so in love with my results. This app is definitely worth it!! ### 5/5 — My ARC *2024-06-11, version 2.3.17* This app is good but my trainer is better lol. I love it. It can curate a meal plan for you and all. I love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*