# myAU Mobile — user reviews

> 1 indexed App Store user reviews of myAU Mobile by American University, rated 4.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/myau-mobile/id6575393971/reviews
- App overview in markdown: https://appshunter.io/ios/app/myau-mobile/id6575393971.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (1 lowest-rated)

### 1/5 — Does not work

*2024-08-23*

"Unable to refresh session" forever

**Developer response:** Thank you for your feedback and for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by being unable to use the app due to the refresh error you experienced in version 1.0 of our app.

We want to assure you that this issue was promptly identified and corrected in our version 1.0.1 release. Unfortunately, the update took longer than expected to be approved and published due to a thorough review process by Apple. We appreciate your patience and understanding during this time.

We encourage you to update the app to the latest version to enjoy a smoother experience. If you continue to experience any problems or have further feedback, please don’t hesitate to reach out to our support team. We’re here to help and committed to providing the best possible experience.

Thank you for your support!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-29.*