# MyAXA Egypt

> All-in-one insurance management app for health, car, life, and savings policies. (iPhone/iPad app by AXA LIFE INSURANCE EGYPT S.A.E.)

- Source: https://appshunter.io/ios/app/myaxa-egypt/id1486076245 (this page in markdown: same URL + `.md`)
- Developer: [AXA LIFE INSURANCE EGYPT S.A.E](https://appshunter.io/developer/1143124810)
- Category: Business, Medical
- Price: Free
- Rating: 2.20/5 from 182 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 55 MB
- Languages: American English
- Released: 2020-02-19
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myaxa-egypt/id1486076245/reviews.md

## What is MyAXA Egypt?

MyAXA – Your All-in-One Insurance Experience

MyAXA brings all your AXA insurance services together in one smart, easy-to-use app. Access your plans, manage your policies, request services, and get support — all with just a tap.

Enjoy a seamless and secure digital experience designed to make your health, car, and life insurance simpler and more convenient than ever.

Local Health Insurance

• Digital Card – Access your insurance card and beneficiary details anytime.

• Medication Delivery – Order medication with one click and receive it at your doorstep (Powered by Yodawy).

• Network Providers – Search through 3,000+ medical providers.

• Service Requests – Easily request medical approvals, chronic medications, and more.

• Claims – Submit new claims and track the status of your existing claims directly from the app.

• Benefits Overview – View your current policy benefits at a glance.

Global Health Insurance

• Digital Card – Access your global health insurance card anytime.

• Medication Delivery – Order medication with doorstep delivery (Egypt only, Powered by Yodawy).

• Network Providers – Explore both local and global medical networks.

• Service Requests – Submit requests for approvals, chronic medications, and claims.

• Claims – Submit, view, and track your global claims in real time.

• Benefits Overview – Quickly view your policy coverage and benefits.

Car Insurance

• Digital Card – Access your car insurance cards instantly.

• Motor Quotation – Request personalized motor insurance quotations.

• Workshop Locator – Find AXA-approved auto service centers near you.

• Service Requests – Request claim inquiries, policy inquiries, and more.

• Benefits Overview – Review your policy benefits whenever you need them.

Life & Savings Insurance

• Policy Overview – View policy number, issuance date, and expiry date.

• Policy Details – Explore all your coverage and benefits.

• Fund Details – Track your fund values and monitor performance in real time.

## Key features

- Digital insurance cards
- Medication delivery
- Network provider search
- Service and claim requests
- Policy benefits overview
- Motor insurance quotations
- Workshop locator

## What do users think of MyAXA Egypt?

Overall sentiment: negative

**Pros**

- 👍 Useful (brief positive mention)

**Cons**

- 😞 App not easy to reach policy
- 😞 App shows no active policies
- 😞 App shows no internet connection
- 😞 Long call center wait times
- 😞 Unhelpful call center agents
- 😞 Multiple call center transfers
- 😞 App not user-friendly
- 😞 Unclear claim submission
- 😞 Unclear claim status
- 😞 App session time is very short
- 😞 Network connection is bad
- 😞 App needs bug fixes for doctor search
- 😞 App is slow and has many problems
- 😞 App is useless
- 😞 App is difficult to deal with
- 😞 App takes long to find data
- 😞 App fails to find data
- 😞 App does not launch
- 😞 App freezes on startup
- 😞 App is hard to understand
- 😞 App is a waste of time
- 😞 App does not allow registration
- 😞 App needs major upgrading
- 😞 Cannot download benefits
- 😞 Cannot activate services
- 😞 Cannot delete account
- 😞 App is a disaster
- 😞 App not functional
- 😞 App needs to align with procedures
- 😞 App needs more explanations
- 😞 No response to requests
- 😞 App eliminated from workflow
- 😞 App is very bad
- 😞 Blank page on startup
- 😞 Scrolling left and right not easy
- 😞 App so bad
- 😞 App not working outside Egypt
- 😞 App not working for iPhone
- 😞 App not working with iPhone
- 😞 App gives white blank page
- 😞 App not working on iPhone
- 😞 App doesn't load up
- 😞 Shocked by weak app
- 😞 App simply does not work
- 😞 Application not opening on iPhone
- 😞 Not working at all
- 😞 App showing blank white screen
- 😞 Cannot reach sign on page
- 😞 App not working properly
- 😞 Cannot call doctors directly
- 😞 No doctor available to call
- 😞 Did not receive OTP
- 😞 Customer service did not solve problem
- 😞 Video call not working
- 😞 Cannot retrieve data

**Commonly reported bugs**

- App always showing no active policies
- App keeps showing no connection to internet
- Session time is very short, keeps logging out
- Network connection is crappy
- Application needs bug fixes for doctor search
- App is slow and has many problems
- App is difficult to deal with, needs restarting many times
- Takes long time to find data, multiple times failed
- App doesn't even launch, blank page
- App freezes on startup on blank screen
- App does not allow registration due to invalid data
- Cannot download benefits or any other thing
- Cannot activate services, gives “data not correct”
- Cannot delete account, gives error
- App not working outside Egypt
- App not opening for iPhone
- App not working with iPhone
- Application gives white blank page and stuck
- App not working on iPhone after removing and reinstalling
- App doesn’t even load up
- App does not work, just a white screen
- App simply does not work, blank screen
- Application not opening on iPhone, seems software problem
- Not working at all even after update
- App is showing blank white screen
- Cannot reach the sign on page
- App not working properly, cannot call doctors directly
- No doctor is available to call
- Did not receive the OTP after trying to register many times
- Video call not working
- Error: cannot retrieve your data

**Most requested features**

- Improve app functionality
- Fix bugs in doctor search
- Align app with actual procedures
- Provide more explanations and details
- Improve app and massive updates
- Fix issues with iPhone compatibility
- Work on necessary repairs for the application
- Allow calling doctors directly
- Ensure doctor availability for calls

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/myaxa-egypt/id1486076245/reviews.md

### 1/5 — Dream plus

*2026-07-11, version 3.2.0*

I can’t see my policy

### 1/5 — شركة سيئة بمعنى الكلمة

*2026-06-28, version 3.2.0*

0

### 1/5 — Worst application ever.  Worst service after selling. I don’t recommend this company

*2026-01-31, version 3.0.14*

The worst application I have ever seen, even when I tried to check the application while I am outside Egypt …I couldn’t!!!! I contacted agent through WhatsApp… to check my policy.. one of them didn’t replied and the other one asked me to wait until I go to Egypt… they are unprofessional.

### 1/5 — Hassle

*2025-12-25, version 3.0.12*

Not easy to reach your policy

### 2/5 — Useless

*2025-10-27, version 2.17.0*

Not showing any of my policies, and when I tried to activate it, the message was “Policy does not exist”!!!!!

### 1/5 — Please fix ur app

*2025-08-27, version 2.17.0*

I have more than three active policies and the app is always showing no active policies, also it keeps showing no connection to internet

### 1/5 — شركه فاشله

*2025-07-26, version 2.17.0*

برنامج فاشل بكل ما تحمله الكلمه كل ما ادخل يقولي لا يوجد إنترنت مع اني في السعوديه والنت صاروخ شركه فاشله مش عارفه تعمل برنامج محترم

### 1/5 — Call Center

*2025-07-25*

I wanted to express my frustration with your call center. I faced long wait times, unhelpful agents reading from irrelevant scripts, and multiple transfers without resolution. This experience has left me feeling undervalued as a customer. I hope you can change  your call center provider soon you are the only loser!

### 1/5 — Poor customer service

*2025-07-06, version 2.17.0*

Very bad application. Very bad customer experience

### 1/5 — Amir

*2025-04-08, version 2.16.1*

Very bad where is the digital card showing??

## Frequently asked questions about MyAXA Egypt

### What can I do with the MyAXA Egypt app?

The MyAXA Egypt app allows you to manage all your AXA insurance policies, including health, car, life, and savings. You can access digital insurance cards, order medication, search for network providers, submit service and claim requests, and view your policy benefits and details.

### Is the MyAXA Egypt app free to use?

Yes, the MyAXA Egypt app is free to download and use. It provides a convenient platform for managing your existing AXA insurance policies without any additional cost.

### What types of insurance are supported by the app?

The app supports a comprehensive range of AXA insurance policies, including local and global health insurance, car insurance, and life & savings insurance. You can manage all these policy types within the single application.

### How can I submit a claim through the app?

You can submit new claims directly through the MyAXA Egypt app for various insurance types. The app also allows you to track the status of your existing claims in real time, providing a streamlined claims management process.

### Can I order medication through the app?

Yes, the app features a medication delivery service, powered by Yodawy, for both local and global health insurance policies (medication delivery is available in Egypt only). You can order medication with just one click and have it delivered to your doorstep.

## Version history (last 5 releases)

### 3.3.3 — 2026-08-26

Bug fixes and user interface improvements

### 3.2.0 — 2026-06-21

Bug fixes and user interface improvements

### 3.1.1 — 2026-05-26

Bug fixes and user interface improvements

### 3.1.00 — 2026-05-17

Bug fixes and user interface improvements

### 3.0.15 — 2026-02-05

إصلاحات للأخطاء وتحسينات في واجهة المستخدم

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*