# MyBambu — user reviews > 276 indexed App Store user reviews of MyBambu by Bambu Systems, LLC, rated 4.75/5 from 30,721 ratings. - Source: https://appshunter.io/ios/app/mybambu/id1477390666/reviews - App overview in markdown: https://appshunter.io/ios/app/mybambu/id1477390666.md - Rating breakdown: 5★ 26,582 · 4★ 1,430 · 3★ 660 · 2★ 340 · 1★ 888 ## What do users think of MyBambu? Overall sentiment: negative **Pros** - 🙌 Incredibly grateful for easy account opening - 👍 Excellent app for Hispanic community - 🔒 Secure and easy-to-use banking solution - 💳 Convenient features like cell phone recharging - 🚀 Quick customer service response **Cons** - 🐛 Unreliable direct deposit processing - 🔒 Suspicious account closures and lockouts - 💸 Failure to pay referral and sign-up bonuses - 📞 Unresponsive and unhelpful customer support - 🕰️ Lengthy account verification delays **Commonly reported bugs** - Inability to log in or access accounts - Debit card issues and malfunctions **Most requested features** - Support for older iOS devices - Improved app performance and stability ## Newest reviews (10 of 276) ### 3/5 — Ceased *2026-01-03, version 4.9.0* I was enjoying the banking with Bambi but today in the morning I couldn’t log inand it said that the bank was permanently closing and all my money was on there . When will I receive the refund ? ### 2/5 — What an inconvenience! *2025-12-19, version 4.9.0* I’ve been using their services for about 2 years now and it’s been great. Easy to use and manage your money but all that is gone!!! Starting the new 2026 year they will be shutting us completely down. Now I will be forced to look for another service and link all my payment option all over again. Such an inconvenience! ### 5/5 — Works great. *2025-12-09, version 4.9.0* I use it regularly and highly recommend it ### 5/5 — La mer ap *2025-12-07, version 4.9.0* Lo más seguro y rápido ,confiable yo lo recomiendo ### 3/5 — Debit card option *2025-12-02, version 4.9.0* Why can’t I deposit money from my card anymore? The option no longer appears why is that ### 5/5 — Envío de dinero *2025-12-02, version 4.9.0* Exelente ### 1/5 — Apple Pay *2025-11-30, version 4.9.0* Todo estaba perfecto, muy fácil de usar y recargar efectivo, y ahora no puedo recargar efectivo por medio de Apple Pay, necesitamos que corrijan en eso en la siguiente actualización ### 3/5 — Es buena *2025-11-30, version 4.9.0* No sé qué está pasando, los primeros días y las primeras transferencias fueron un éxito, de repente voy a pasar de nuevo dinero y ya no está la opción de transferir desde mi tarjeta a MyBambu, solo opciones de cajero.. me dirijo al cajero que de paso me queda a 17minutos el más cercano.. y me rechaza la transacción, estoy en shock creí que había encontrado la solución a los problemas de transferencia para mi país y resulta que igual es una complicación! ### 1/5 — They don’t give their referral or new opening person, bonus warning *2025-11-29, version 4.9.0* I was I signed up for the card under with the understanding that if I loaded $20 on there I would get a $20 bonus from the person and the person that referred me we both get it. I’ve never received it. It’s been almost 2 months it was three weeks that said it would take. I’ve messaged him repeatedly. All they say is wait. It’ll be there sooner or later just warning that they don’t follow the word and they might be a little scam. ### 1/5 — Bambú pay *2025-11-28, version 4.9.0* No está disponible la función bambú pay, fecha 11/28/25 ## Most critical reviews (10 lowest-rated) ### 1/5 — Cerraron mi cuenta *2026-01-15, version 4.9.0* Porque están cerrando todas las cuentas no explican el porque la cerraron 🙄 ### 1/5 — Scam *2026-01-07, version 4.9.0* Bando de desgraçados, encerraram as operações e somente enviaram e-mais para informar aos clientes sobre isso, muita gente não lê e-mails mais hoje em dia. ### 1/5 — What happened? Why did they close? *2026-01-06, version 4.9.0* What happened? I never had the confidence to leave a lot of money in MyBambu and I have 4 years of using the application I hope they return the money of the person who left a lot of money in applications ### 1/5 — Elmer *2026-01-04, version 4.9.0* Calderon ### 1/5 — Used for a SCAM *2026-01-04, version 4.9.0* Had a scammer call and said they were from my bank fraud department. There were some withdrawals on my account they had questions on. They knew my bank card numbers and said they were going to stop the transactions. They said they were now using MyBambu as a way to keep my account safe and they set up the account. Then the money was taken out of my account anyway. They also used Future Card as another way to protect my account. I lost $3000.00. Watch your MyBambu account closely. ### 1/5 — Fraude *2025-12-16, version 4.9.0* Un total fracaso Por dos ocasiones me robaron tres. Veses tres transasiones por dia fraude no la recomiendo perderan su dinero ### 1/5 — Es basura *2025-12-05, version 4.9.0* Nunca contestan cuando uno llama para hacer preguntas ### 1/5 — If I could rate 0/5 I would *2025-12-03, version 4.9.0* I opened my account about 3 months ago. I mainly used it for gas for better budgeting. Then one day, account terminated. Why? Who knows. It makes perfect sense for me not to know the reasoning for my account being terminated randomly at 11pm. ### 1/5 — Aplicación *2025-12-01, version 4.9.0* Ya no puedo entrar a mi aplicación ### 1/5 — Inútil, muita dor de cabeça pra usar esse app. *2025-11-30, version 4.9.0* Pra que colocam a opção “Bambu Pay” e a retiram do app em menos de um mês? Muita burocracia pra poder enviar dinheiro de um diferente banco. ## Most praised reviews (10 highest-rated) ### 5/5 — Lastima que dejó de funcionar *2026-03-07, version 4.9.0* Es una excelente tarjeta lastima que dejó de funcionar en enero 2026 ### 5/5 — Excelente app *2025-12-28, version 4.9.0* Es una excelente app si pudiera darle 10 estrellas lo haría ### 5/5 — Lo mejor *2025-12-21, version 4.9.0* Las mejores tarifas para enviar dinero ### 5/5 — La mejor aplicación *2025-12-21, version 4.9.0* Lo más seguro y rápido ,confiable yo lo recomiendo ### 5/5 — I love my bambu *2025-12-21, version 4.9.0* I love the app ### 5/5 — Muy buena app *2025-12-21, version 4.9.0* Te vamos a extrañar deberías cobrar un porcentaje por uso para que no tuvieras que cerrar tus oficias :( ### 5/5 — Lo mejor *2025-12-17, version 4.9.0* Lástima que quitaran la app es lo mejor para Honduras ### 5/5 — Esepcional *2025-12-14, version 4.9.0* Muy buena ### 5/5 — Muy buen Servicio Bancario *2025-12-13, version 4.9.0* Me gusta mucho realizar los envíos a mi país son los mejores ### 5/5 — Gracias *2025-12-13, version 4.9.0* Gracias por facilitarnos las cosas lástima que se van --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*