# MyBankCNB Mobile — user reviews > 95 indexed App Store user reviews of MyBankCNB Mobile by Community National Bank & Trust, rated 4.50/5 from 1,006 ratings. - Source: https://appshunter.io/ios/app/mybankcnb-mobile/id781736673/reviews - App overview in markdown: https://appshunter.io/ios/app/mybankcnb-mobile/id781736673.md - Rating breakdown: 5★ 788 · 4★ 97 · 3★ 31 · 2★ 27 · 1★ 63 ## What do users think of MyBankCNB Mobile? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Convenient mobile banking - 🔒 Great security features - 💡 Customizable account names **Cons** - 🐛 Frequent login issues - 🐛 Biometric authentication problems - 🐛 App crashes and bugs - 🔍 Limited functionality **Commonly reported bugs** - Face ID/fingerprint recognition not working - Constant log-outs and password resets - Delayed transaction updates - App not loading or crashing **Most requested features** - Connect checking with savings - Improve bill pay experience - Add Zelle integration - Restore previous app design ## Newest reviews (12 of 95) ### 2/5 — Poor on line service *2025-12-01, version 6.0.0.11145* Indepemdence ### 5/5 — Great *2025-11-30, version 6.0.0.11145* Never had any problems ### 5/5 — Perfect service *2025-11-30, version 6.0.0.11145* Aubrey Divoll I’ve ever have experienced, she’s the best !!! Tim ### 5/5 — Love my Bank CNB *2025-11-29* The updates and ease of use are amazing. Love that our community bank offers all the amenities of the big cities can offer. ### 5/5 — Newkirk *2025-10-09, version 6.0.0.10309* Love the updated version ### 5/5 — Convenient! *2025-09-20, version 6.0.0.10309* Easy to use and convenient ### 4/5 — Michael C. Smith *2025-09-06, version 6.0.0.9577* Sometimes trouble logging in to the app, but otherwise it suits my needs. ### 5/5 — McNeil *2025-07-26, version 6.0.0.7310* CNB is an excellent bank. They are friendly and see to all my financial needs. I especially love the one in Lincoln, MO! ### 3/5 — Won’t auto sign me in *2025-06-04* With password saved a facial recognition on I still have to punch everything in each time I log in. ### 5/5 — CNB Mobile *2025-06-02, version 6.0.0.5651* An occasional hiccup but overall a great app. ### 3/5 — Review *2025-05-27, version 6.0.0.5651* The face recognition is always down ### 5/5 — Great *2025-05-27, version 6.0.0.5651* I love all the new security features ## Most critical reviews (10 lowest-rated) ### 1/5 — Customer *2026-06-26* The changes that were made in the last update made the app much more difficult to use and were in no way an improvement to the user experience. Please don’t change the look of the app just for looks. If it’s not more user friendly the don’t change it. ### 1/5 — Can longer use the app *2026-02-28, version 6.0.0.13595* It told me I had to update. So I did. Now all it does is open the splash screen and that’s it. ### 1/5 — Customer *2026-02-01* The changes that were made in the last update made the app much more difficult to use and were in no way an improvement to the user experience. Please don’t change the look of the app just for looks. If it’s not more user friendly the don’t change it. ### 1/5 — Switch banks asap *2025-11-29, version 6.0.0.11145* App never works when I need it to. It physically won’t let me log in or anything so I can’t switch money over, they are always having service problems with their online and the app. ### 1/5 — Switch banks asap *2025-10-12, version 6.0.0.10309* App never works when I need it to. It physically won’t let me log in or anything so I can’t switch money over, they are always having service problems with their online and the app. ### 1/5 — Make it more simple and easier to use *2025-09-04* The app has became harder to use, more complex, you are able to see less accounts now unless you look for the rest of the accounts. It feels like every time the app is updated it’s actually getting down graded . ### 1/5 — Bad online banking *2025-06-06, version 6.0.0.5651* Seems every time I use this app it makes me put in my password that I can’t ever remember, I tell it to remember me and I have facial recognition but it still does it. It’s a stupid problem yet it’s still a problem ### 1/5 — Facial recognition *2025-05-28, version 6.0.0.5651* The facial recognition never works ### 1/5 — Terrible *2025-05-23, version 6.0.0.5651* To start biometric login does not work. Find out who Chase Bank uses as it is much more user friendly ### 1/5 — Not for me *2025-05-22, version 6.0.0.5651* Take to long to lrespond NG in and won’t remember my username even though I click remember me….very frustrating…. I like it way better before ## Most praised reviews (10 highest-rated) ### 5/5 — Best bank EVER *2026-07-16, version 6.0.0.17637* Love the app! ### 5/5 — Great app *2026-05-19, version 6.0.0.16057* Best app ### 5/5 — Connect checking with savings *2026-03-13* Great but need to allow customers to connect their savings with their checking to pull from when needed. All my other banks allow this. ### 5/5 — Liked previous site better *2026-02-03* Too many steps in bill pay. Confirmation numbers are no longer given. I don’t like that. ### 5/5 — Great app *2026-02-02, version 6.0.12735* Best app ### 5/5 — Excellent Service App! *2026-01-27* I appreciate having an app that is user friendly and easily accessible. ### 5/5 — Love the app *2026-01-13* So handy to be able to check my accounts on my phone! ### 5/5 — App *2025-12-22, version 6.0.0.12145* Easy to navigate. Very trustworthy ### 5/5 — Easy Navigation *2025-12-12* all you banking needs in your hand. Mobile app is very easy to use. ### 5/5 — Great app *2025-12-01, version 6.0.0.11145* Love how easy online banking is --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*