# MyBenefits CalWIN Mobile App — user reviews > 50 indexed App Store user reviews of MyBenefits CalWIN Mobile App by Welfare Client Data Systems, rated 2.44/5 from 326 ratings. - Source: https://appshunter.io/ios/app/mybenefits-calwin-mobile-app/id565743334/reviews - App overview in markdown: https://appshunter.io/ios/app/mybenefits-calwin-mobile-app/id565743334.md - Rating breakdown: 5★ 80 · 4★ 23 · 3★ 24 · 2★ 32 · 1★ 167 ## Newest reviews (14 of 50) ### 1/5 — Not working at all *2021-08-10, version 1.9.7* Trying to make an account and I am not able to even confirm my email address to get in. The app just completely crashes all together. ### 1/5 — Horrible *2021-07-24, version 1.9.7* Horrible I use to really like it But for the last few months it has not even been letting log in It says checking for internet connection I have tryed to uninstall and reinstall but it still does the same thing. I know it’s not my phone I pay for unlimited internet so there is no reason for this to happen ### 1/5 — Says my email format is wrong/can’t login *2021-02-25, version 1.9.7* I know what an email address is supposed to look like, and it’s not wrong. App is useless in this case... ### 1/5 — The worst app ever! *2020-11-24, version 1.9.6* This app is garbage. A dyslexic preschooler can make a better app than this. Fire the developer and create a new app from the ground up. There is no excuse for such a dysfunctional app, especially when there’s elementary school children creating fantastic apps that function for superiority to this garbage. ### 1/5 — Horrible *2020-10-31, version 1.9.5* This app been messing up since Wednesday its wont let me upload anything. You cant email or chat with them on the app. And i try ups computer its wont work. Four other ppl cass wasnt letting them do anything with uploading a document. ### 1/5 — Call your Card 😂 *2019-11-14, version 1.9.5* Every time i try to log on it tells me to update the app that I already updated! The app Wont let me log in at all even when I tried to DOWNLOAD IT AGAIN!!! This app needs a whole new EVERYTHING! ### 2/5 — Update version not working *2019-11-14, version 1.9.5* I just downloaded the app and it says to update the new version but it ain’t letting me..Can you PLS fix the problem ### 1/5 — Doesn’t work *2019-11-14, version 1.9.5* It worked fine until it forced me to update. Now it doesn’t open at all. Every time I try to open it it says to update, then tells me I’ve already updated, in an endless loop. I can’t access my account or any info. ### 1/5 — Cannot update *2019-11-14, version 1.9.5* It’s telling me to update before using the app. And it’s not even giving an option to update. I have all my apps set up to where it automatically updates if there’s any updating needed. The app looks up to date but STILL WILL NOT LET ME TO EVEN GET ON OR LOGGED IN!!!! Needing to submit documents!!! ### 1/5 — Woke up *2019-11-14, version 1.9.5* I woke up and started the app... says if you wanna continue you have to update... now I updated... I deleted the whole app and downloaded the app again... still says I need to update... ### 1/5 — Must have hired Hunter Biden as app developer!? *2019-11-13, version 1.9.5* Typical government crap. Not sure who is building and maintaining their apps. Maybe Hunter Biden was hired!? This app never works anymore. I just updated as it made me do and now there is zero way to login. Just closes and won’t let me in. ### 1/5 — Says to update but doesn’t *2019-11-13, version 1.9.5* Won’t let me log Into the app or do anything, it keeps saying to update the newer version to use it but tried and even uninstalled and reinstalled the app still nothing. ### 1/5 — Upset *2019-11-13, version 1.9.5* Loved the app and having the conveniences checking my balance whenever and wherever. But after downloading the update on the app and my phone, I can no longer get into the app. Every time I try to get in it says that I have to update the app which I already did🤦🏻‍♀️ please fix the situation. ### 1/5 — New update not working *2019-11-13, version 1.9.5* Try to open app and get a message saying to use you must update and to click the update button below. But when you click on Update the App Store opens. Cant update and cant use app now. Please fix this. Even tried uninstalling app and reinstalled but same issue ## Most critical reviews (10 lowest-rated) ### 1/5 — We need the old one back *2022-07-29, version 2.0.1* We cannot ever check our account because it logs us out and can’t get back into the account I liked the old one way better it was more convenient and not difficult at all …. This new one is wack and dumb can’t update anything on my dpss anymore … you guys need to bring back the regular one ### 1/5 — MyCalwin Mobil App on iOS *2022-06-19, version 2.0.1* What a sad excuse for an app! it rarely Works & I end up having g to log in to my Acct online ! This app crashes, cannot open it close it it opens on its own and stays stuck ! Pain !! Fix it or Get rid of it and Do a Fresh new one !! This has never allowed me to upload documents to my caseworker to get my account recertified ! I’m so upset it’s held up my case this year! I have problems every month with it ! Now it says it can’t find my case at all !! I was recertified 2 months ago ! I hope your app didn’t drop me in the system and mess up my case !! Grrr unhapppy customer ### 1/5 — Can’t sign in *2022-05-29, version 2.0.1* This app is not working or is a third party fraud. I have no problem signing in through the website, but using the same credentials I can’t sign in through this app! ### 1/5 — Awful *2022-05-27, version 2.0.1* WHY did we change from DPSS mobile with no warning?? I got no notification mail or anything and only found out when I realized it’s not in app store anymore. This app takes you to the new website which I have an account on already but then tells me they don’t service LA on the app. Why did the apps change. This app doesn’t work I can’t even log in. ### 1/5 — Why they change the old one ? *2022-04-29, version 2.0.1* Don’t work at all , will not let me log in . The old version was better. ### 1/5 — Terrible *2022-04-27, version 2.0.1* Just like their offices, this app is non-compliant and misleads! I received a notification saying that I had to download this app in order to contact/update; however, it doesn’t even SERVE MY COUNTY!! ### 1/5 — MyBenefitsCal is a worthless app *2022-04-25, version 2.0.1* It doesn’t recognize my county which is DEFINITELY using MyBenefitsMobile to disseminate information to recipients. My DPSS Mobile is no longer active because of switching apps so my only option now is to call the Dept of Social Services and wait on hold for 3 hours each time I need to check benefits, leave messages for my caseworker, get information; submitting documents must now be done by mail or in person.. not easily accomplished when someone is disabled. ### 1/5 — Please fix this ASAP *2022-01-27, version 2.0.1* I’m begging you guys to fix this app. It’s slow and inconvenient. I’m trying to submit forms but there is no submit button for it. Just do something about it! ### 1/5 — Never works *2021-10-31, version 2.0.0* Every time this app gets updated, it never seems to work. You click update and it doesn’t. What’s the purpose of updating the app if it’s not going to work ### 1/5 — GEEMANY CHRISTMAS!! *2021-10-24, version 2.0.0* I try and login and the app closes itself it for me too! Does anyone know if this is the app that you can go to and use to upload documents for your workers review? Thank you so much!) ## Most praised reviews (10 highest-rated) ### 4/5 — Login issue fixed *2018-01-27, version 1.8.7* I just installed the new update and the login issues are resolved. Thank you ### 3/5 — I wish I could give 2 1/2 stars *2019-11-21, version 1.9.5* This app works about half the time. It’s great and convenient when it isn’t glitching. I’m glad I have it, but I’m also glad I can just call the number on my ebt card if I want to check the balance. However if I’m trying to upload documents and it’s not working, I’d have to email my worker or drive down to the office. ### 3/5 — Won’t update *2019-11-14, version 1.9.5* I opened the app which is forcing me to update but when I click “Update”, it opens to the APP page but won’t actually perform the update. It is stuck in the older version. ### 3/5 — Doesn’t work anymore *2019-07-25, version 1.9.1* I’ve had it before so easy to use but last months it stopped working on its own, so I typed in ebt app not calwin app couple of them popped up the very first one it’s the correct one now I can see my balance there way better app . ### 3/5 — Turning off before signing in *2019-01-02, version 1.9.1* I love this app and use it all the time. Recently though when I tap My Benefits it goes to the log in section then not even a half a second later the app closes. Not able to use the app now. Would give 5 stars but 3 because it WAS a good app. ### 3/5 — Login suddenly not working *2018-01-17, version 1.8.6* Effective with the Latest update, using correct login info, it gives an error message indicating login info not correct. Desktop login works fine on the website. Started with the latest update. Was fine prior. ### 2/5 — Horrible app *2022-07-14, version 2.0.1* I don’t like this app at all. Ugh why they had to take down dpss app it was much better. ### 2/5 — Update not working *2021-10-31, version 2.0.0* Kinda hard to do an update after you click on “update” and all it does is keep looping you back around to here and the actual app not letting you view anything or fix it… ### 2/5 — Does not work !! *2020-08-20, version 1.9.5* Does not work or works when it wants to ... it kept on trying to log in and it would say “YOU SUCCESSFULLY HAVE LOG OUT “ it’s a struggle won’t work just email direct to email to your worker .... ### 2/5 — Can’t do anything *2019-11-15, version 1.9.5* I’m not sure if it’s my phone or the app but I can’t use it at all it keeps saying download newer version but when I go to it it’s the same app ... help me 😣 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*