# myBenefitsFlorida — user reviews

> 17 indexed App Store user reviews of myBenefitsFlorida by Florida Department of Management Services, rated 4.70/5 from 1,238 ratings.

- Source: https://appshunter.io/ios/app/mybenefitsflorida/id6756194628/reviews
- App overview in markdown: https://appshunter.io/ios/app/mybenefitsflorida/id6756194628.md
- Rating breakdown: 5★ 1,063 · 4★ 64 · 3★ 33 · 2★ 19 · 1★ 59

## Most critical reviews (10 lowest-rated)

### 1/5 — Surprise! Extra costs

*2026-08-13, version 5.12.1108*

This kind of stuff is why US is 33rd in health globally and last among high-income nations, despite spending the most money per capita. What a trainweck of on industry.

### 1/5 — “There was a problem. Try again later.”

*2026-08-11, version 5.12.1108*

I didn’t get past the first, email prompt.

### 1/5 — Chat

*2026-08-10, version 5.12.1108*

When you send a message via the chat, it doesn’t automatically erase. The sender must erase the chat before responding to the next message.

### 1/5 — Link didn’t work

*2026-07-29, version 5.12.1101*

I was sent a link it didn’t work. I asked a follow up question and it was not answered.

### 1/5 — Not very user friendly

*2026-07-09, version 5.12.1069*

I do not want to chat and disclose my medical information. I want a list of approved dr. Facilities. Long wait times for reply. Not helpful user

### 1/5 — Chat

*2026-06-24, version 5.12.1069*

Started chat the Adrian just stopped chatting and never answered my question

### 1/5 — Stop sending text message

*2026-05-21, version 5.12.965*

Message Too frequent

### 1/5 — Not resourceful

*2026-03-25, version 5.12.965*

It doesn’t give you the option to find your own provider. It forces you to chat with the app.

### 1/5 — Constantly crashing

*2026-02-06, version 5.12.965*

“There has been a problem. Please try again later.”

### 2/5 — Information can be very confusing

*2026-08-01, version 5.12.1107*

The app refers to several programs offered, but no detailed information. There is no link to these programs, although the app briefly talks about them.

## Most praised reviews (7 highest-rated)

### 5/5 — My Benefits

*2026-08-27, version 5.12.1108*

Excellent program

### 5/5 — Great app

*2026-06-12, version 5.12.1069*

I wish I had this option when I had my total knee.  What a great program

### 5/5 — The Future of Virtual Cards

*2026-06-09, version 5.12.1069*

The simple act of losing your wallet can be detrimental to all facets of your life. That upcoming appointment with your new medical doctor may need to be pushed back; the appointment you waited months for- and it’s all because you lost your insurance card! This app is a lifesaver for me. I lost my vision card in March. Humana was asked to replace my card. Don’t forget that Humana is a big corporate insurance company- still never replaced that card. Now, I can access it all online and finally get my eyes re-checked, pretty important!!

### 5/5 — Very helpful!

*2026-05-08, version 5.12.965*

Mariah was quick to help and sent a detailed list of all in network Urgent Care facilities near me and online Teledocs if I wanted that option; including addresses and numbers! No more frantic googling to figure out what would be the best fit. Would definitely recommend this app.

### 3/5 — Useless

*2026-06-04, version 5.12.1069*

A whole app just to have them tell you to find a $40 specialist for a nutritionist for health issues. What is this even for?

### 3/5 — Add additional benefit cards

*2026-05-05, version 5.12.965*

This app only shows Medical ID cards.  It would be a better tool to utilize if it showed a benefits summary and all ID cards for Medical, Dental, Vision and Supplemental plans in one place to access.

### 2/5 — Don’t trust this

*2026-05-21, version 5.12.965*

This seems like another method of collecting data on people and making healthcare more complicated so you can get clicks.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*