# MyBerkshire — user reviews > 93 indexed App Store user reviews of MyBerkshire by Yardi Systems, Inc., rated 4.69/5 from 1,204 ratings. - Source: https://appshunter.io/ios/app/myberkshire/id1558919865/reviews - App overview in markdown: https://appshunter.io/ios/app/myberkshire/id1558919865.md - Rating breakdown: 5★ 954 · 4★ 82 · 3★ 38 · 2★ 19 · 1★ 30 ## Newest reviews (14 of 93) ### 4/5 — Great service, OK app *2025-10-01, version 25.8.0* Love, Berkshire, great community, and the ability to use an app for maintenance requests really helps. However, the app could use a bit of UX and UI improvement. I do both and happy to help improve the (user) experience. ### 2/5 — Need priority other than routine *2025-06-24, version 24.6.1* Need priority other than routine. ### 3/5 — Would like more options to fill maintenance requests *2025-03-26, version 24.6.1* Limited toggles to address to issues ### 3/5 — Sub par *2025-03-16, version 24.6.1* The site doesn’t let you make accurate maintenance requests. Luckily there is a description box so you can atleast give a rundown of the problem. Also it only has routine as an option what if it’s an urgent matter but not emergency worth but definitely higher priority then routine ### 5/5 — Bathroom Repair *2025-03-12, version 24.6.1* Came out w/in 48hrs. Repairs complete. No mess. ### 5/5 — Easy to understand *2025-02-24, version 24.6.1* Love how everything is with a touch of a button and all in one page. ### 3/5 — First time usage *2025-02-14, version 24.6.1* This was my first time submitting a maintenance request. There aren’t enough drop down menu items for the different categories. ### 3/5 — Needs Updating *2024-12-10, version 24.6.1* It needs to be updated. When scrolling through the messages it glitches horribly, freezes, and sometimes will not even show the messages on the message board. I LOVE the maintenance request section, but wish I could upload videos with the requests. ### 2/5 — Not intuitive *2024-10-20, version 24.6.1* App is not intuitive to navigate and there are limited choices for responses so you have to write out what the issue is. ### 5/5 — Employees and managers very nicer Thanks you! *2024-09-20, version 24.6.1* Outstanding manger and ladies secretary and employees . Thanks you for yours time with tenants we really appreciate. ### 5/5 — Great app! *2024-09-09, version 24.6.1* Very easy to use and navigate. ### 5/5 — Good app design *2024-09-05, version 24.6.1* Could possibly improve a couple features and icons ### 3/5 — Cumple su cometido *2024-08-27, version 24.6.1* No se encuentran actualizadas las opciones de mantenimiento, no se puede seleccionar solicitar cambio de filtros de aire ### 5/5 — Placing requests *2024-05-26, version 17.2.0* I like this, now to see the maintenance needs taken care of in a timely way. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad App *2026-03-30, version 25.8.0* Terrible app. The dropdown options are very outdated and needs an upgrade. ### 1/5 — Lack of urgency for security *2026-02-25, version 25.8.0* The gate to our building isn’t locking. It hasn’t locked sine I’ve moved in. I have entered over 10 request since before moving in stating the urgency and feeling of being unsafe, yet nothing has been done. ### 1/5 — Down Hill *2026-01-12, version 25.8.0* Not what it used to be ### 1/5 — Maintenance app *2025-04-18, version 24.6.1* The ability to make requests a priority not just routine. More categories for the needed maintenance ex: sink or toilet. And more interactive!! ### 1/5 — Can’t make no heat a priority when wind chill is 9 degrees outside *2025-02-20, version 24.6.1* Everything is listed as routine which is totally not okay just so you can show all calls on your maintenance work log as “routine“! ### 1/5 — Slow *2024-09-13, version 24.6.1* I have to remind and recall again anout the same issue ### 1/5 — The service fee is a lot *2024-03-05, version 17.2.0* The service fee shouldn’t be more then two dollars ### 1/5 — Poor operation *2024-02-24, version 17.2.0* You can only select one type of trouble ticket. “Routine” It make you feel like the maintenance crew has already decided every problem you have is routine. The tickets are closed prior to work being completed. The user can’t provide any feedback on the specific ticket they entered. ### 1/5 — No one uses this app *2023-12-29, version 17.2.0* This app is not used by the facility and needs to be updated ### 1/5 — Just awful *2023-11-22, version 17.2.0* Not intuitive. Too restricted by apartment complex. Late notifications which have cost me a lot of money. Just awful. ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic!! *2026-07-02, version 26.4.0* Maintainence comes quickly and resolves problems fast as well! ### 5/5 — Great app! *2026-05-11, version 26.4.0* Very easy to use and navigate. ### 5/5 — Usability *2026-04-18, version 25.8.0* The application is easy to use. ### 5/5 — Courtesy review *2026-01-30, version 25.8.0* Easy to use and doesn’t lag. Better than our last apartment complex by a lot. ### 5/5 — Maintenance *2025-12-30, version 25.8.0* Ease of request ### 5/5 — Easy *2025-09-19, version 25.8.0* The app is easy and prompt ### 5/5 — Handy *2025-09-16, version 25.8.0* Title says it all. App is very user friendly, intuitive and easy to navigate. ### 5/5 — Aplicación muy funcional *2025-07-12, version 24.6.1* Excelente app ### 5/5 — Living *2025-06-27, version 24.6.1* Nice, all good ### 5/5 — RJ *2025-04-07, version 24.6.1* Cool --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*