# MyBIAT

> Secure mobile banking app for account management, transactions, and financial services. (iPhone/iPad app by BIAT.)

- Source: https://appshunter.io/ios/app/mybiat/id1516557814 (this page in markdown: same URL + `.md`)
- Developer: [BIAT](https://appshunter.io/developer/853146383)
- Category: Finance, Business
- Price: Free
- Rating: 3.00/5 from 134 App Store ratings · 132 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 248 MB
- Languages: American English, French (France)
- Released: 2021-01-04
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mybiat/id1516557814/reviews.md

## What is MyBIAT?

MyBIAT est une application conçue en partant des besoins et des retours de nos clients. Hautement sécurisée et dotée d’un design simple et intuitif, MyBIAT est une application innovante qui offre à son utilisateur une expérience digitale unique. Elle sera continuellement améliorée avec de nouvelles fonctionnalités et des adaptations inspirées par nos clients et par les avancées technologiques.

Les fonctionnalités de MyBIAT sont comme suit :

Accès à MyBIAT :
-Un accès sécurisé à votre application à la suite d’une connexion via votre adresse email en login et un mot de passe que vous choisissez
-Un accès plus rapide à votre application via la saisie d’un PassCode de 6 chiffres ou bien à travers la biométrie

Suivi de vos produits :
-Consultation de la liste des comptes, ainsi que leurs détails, les transactions réalisées, les documents y afférents (relevé de compte, avis de débit/crédit…) et également leurs soldes correspondants.
-Consultation de la liste des cartes, les transactions réalisées,  ainsi que leurs droits d’utilisation correspondants en temps réel, avec la possibilité de consulter les détails des cartes.
-Consultation de la liste et des détails de vos crédits avec leurs encours correspondants, vos produits Projets Avenir, vos placements et vos produits titres (SICAV, FCP et Bons de trésor) ainsi que vos comptes AVA.
-Téléchargement de l’attestation de régularisation fiscale relative à votre Projet Avenir
 
Consultation des comptes des enfants mineurs

Gestion des cartes :
-Consultation de la liste des cartes, les avantages offerts et téléchargement de l’attestation d’assurance voyage pour les cartes éligibles
-Désactivation et activation immédiate des cartes
-Chargement des cartes prépayées BIAT en TND et en DVS
-Modification du plafond hebdomadaire

Virements :
-Virement simple, planifié pour une occurrence donnée ou bien programmé sur une période, sécurisé en dinars et en devises, avec validation par code SMS ou par biométrie
-Suivi des virements réalisés

Gestion des bénéficiaires

Gestion de chéquiers :
-Commande d’un nouveau chéquier sur un compte courant éligible
-Suivi des commandes de chéquiers et leurs statuts intermédiaires
-Association RIB au compte TuniChèque
 
Autres services :
-Simulateur de crédit
-Gestion des notifications push
-Module d’assistance avec historique des messages envoyés et reçus de la part de la BIAT
-Recharge téléphonique
-Paiement des factures STEG et SONEDE et recharge des abonnements Tunisie Autoroutes

## Key features

- Secure login with email, password, PassCode, or biometrics
- View account details, transactions, and statements
- Manage credit and debit cards, including activation/deactivation
- Perform and track wire transfers
- Order checkbooks and track status
- Credit simulator and bill payment services

## What do users think of MyBIAT?

Overall sentiment: negative

**Pros**

- 👍 Convenient for sending money
- 👍 Good overall experience reported
- 👍 App is improving
- 👍 User-friendly and intuitive
- 👍 Better than the old app
- 👍 Good design
- 👍 Reliable application
- 👍 Good step in the right direction

**Cons**

- 🐛 App crashes frequently
- 🐛 Slow performance
- 🐛 Login issues
- 🐛 Authentication problems
- 🐛 Cannot load funds to card
- 🐛 SMS authentication not working
- 🐛 Frustrating user experience
- 🐛 Outdated interface
- 🐛 Incompatible with new iPhones
- 🐛 Transfer issues
- 🐛 App is unusable
- 🐛 App is not working

**Commonly reported bugs**

- App has been down for months
- SMS authentication not received
- App won't open
- App stuck in loading page
- Biometric access is disabled
- Cannot subscribe
- Error when loading funds to card ('too many decimals')
- Error when loading funds to card ('special characters not allowed')
- New version prevents loading funds on card
- Incorrect phone number error during registration
- Mobile app password not synced with web app
- Incompatible with iPhone 15
- App crashes during transfer operation
- App crashes when searching for an operation
- Cannot recharge technological card
- Cannot recharge prepaid card
- Cannot recharge international Visa card
- Cannot access account
- Error on selected account during transfer
- Transfer amount limited to 1000dt
- Internal transfer not working
- Cannot access app, 'an issue has occurred'
- Cannot change password
- Remaining credit amount disappears
- Cannot sign up, not receiving code
- Cannot find account after login
- App crashes on iOS 13
- Authentication bug on iPhone 12
- Settings button not accessible
- Profile section bugs
- Cannot edit recipient list
- No transfer follow-up menu
- App database seems disconnected from main bank database
- Login credentials different from website
- Code sent by email not received
- Account locked message without reason
- App crushes once clicked
- App doesn't open
- Validation SMS too slow, timeout too short
- Cannot access settings
- Bug on iPhone 6s with iOS 15.7 for code validation

**Most requested features**

- Add authentication by email
- Add NFC payment
- Add Apple Pay
- Allow modification of card limits
- Add mobile payment
- Add option to request a checkbook
- Add option to contact account manager
- Display account currency
- Add international transfer (SWIFT and IBAN)
- Add Face ID/Touch ID for authentication
- Add notification for received money
- Add password reset for web application
- Add option to change phone number in app
- Add biometric login support (fingerprint)

## Recent user reviews (10 of 132)

All indexed reviews: https://appshunter.io/ios/app/mybiat/id1516557814/reviews.md

### 1/5 — Application obsolète en 2026

*2026-08-10, version 3.2.1*

Application se bloque si non utilisée un certain temps, faut faire des réclamations, retélécharger l’appli, refaire les codes,…. Bref trop trop archaïque et fastidieux

### 2/5 — OTP Reoccurring Issues

*2026-07-22, version 3.2.1*

Honestly you should add verification via email to access and manage transactions, because OTPs through SMS tend to not working most of the time for outside of Tunisia clients.

### 1/5 — Login error!

*2026-07-13, version 3.2.1*

Everytime i try to login i get error service unavailable!!!

### 1/5 — نصابين

*2026-07-07, version 3.2.1*

سراق

### 1/5 — OTP Issue

*2026-06-27, version 3.2.1*

I really hope that the issue of OTP code get fixed as soon as possible this is really affecting the bank reputation especially since it’s an international bank, I hope that Biat team can read my message and do their best to fix this issue

### 1/5 — APP DOESNT WORK

*2026-06-01, version 3.2.0*

This is honestly one of the most frustrating banking app experiences I’ve ever had. The app simply does not work, and I’ve been trying to access my account for almost 10 days without success.

I went to my local BIAT agency seeking assistance, and they were unable to resolve the issue. I then called customer support at 31 311 818, expecting help, but that also led nowhere. How is it possible for a bank’s digital service to be unusable for more than a week with no effective support from either the branch or the helpline?

In 2026, customers should not have to spend days chasing solutions just to use basic banking services. The lack of technical reliability and the inability of support channels to solve a simple login problem is unacceptable.

BIAT seriously needs to improve both its app stability and customer support. Very disappointing experience.

### 1/5 — It’s been down for months and the bank doesn’t care

*2026-05-31, version 3.2.0*

MyBIAT app has been preventing me from adding funds to my card since November 2025. And I literally flew to tunis to fix this and still nothing. Now the app won’t even open. Absurd!

### 1/5 — The worst app and the worst thing in the world

*2026-05-26, version 3.2.0*

There’s no customer service and this is the worst and they are taking a high fees for any transaction or payment

### 1/5 — Mise à jour 5/26

*2026-05-26, version 3.2.0*

Je ne peux plus accéder Login avec Biométrie et je dois entrer mon PassCode  que je n’ai pas et jamais utilisé !!!!!

### 1/5 — Problème depuis la dernière mise à jour

*2026-05-24, version 3.2.0*

L’application fonctionnait bien jusqu’à la dernière mise à jour du mois de mai. Je n’ai plus accès à mon compte et ce n’est pas normal et acceptable qu’une application bancaire reste bloqué depuis plus qu’une semaine. Merci de faire le nécessaire pour régler le problème

## Frequently asked questions about MyBIAT

### What can I do with the MyBIAT app?

The MyBIAT app allows you to securely access and manage your bank accounts, view transaction history, check account balances, and download statements. You can also manage your credit and debit cards, perform wire transfers, order checkbooks, and utilize a credit simulator.

### How do I access my account securely?

You can access your account securely using your email address and chosen password. For faster access, you can also set up a 6-digit PassCode or use biometric authentication such as fingerprint or facial recognition.

### Can I manage my children's accounts through this app?

Yes, the app provides the functionality to consult the accounts of your minor children, allowing you to keep track of their finances within the same secure platform.

### What financial services are available besides account management?

Beyond basic account management, the app offers a credit simulator to help you plan for loans, allows for bill payments to utility providers like STEG and SONEDE, and enables phone recharges. You can also manage prepaid BIAT cards.

### Is the MyBIAT app free to use?

Based on the provided information, the MyBIAT app is offered for free. There are no mentions of subscription fees, paid features, or in-app purchases.

## Version history (last 5 releases)

### 3.2.1 — 2026-06-10

La nouvelle version apporte un enrichissement fonctionnel et également une optimisation de l’expérience client et une navigation repensée pour un accès plus rapide et intuitif aux différentes fonctionnalités

### 3.2.0 — 2026-05-15

La nouvelle version apporte un enrichissement fonctionnel et également une optimisation de l’expérience client et une navigation repensée pour un accès plus rapide et intuitif aux différentes fonctionnalités.

### 3.1.2 — 2025-12-02

La nouvelle version apporte des optimisations fonctionnelles pour une meilleure navigation et expérience digitale.

### 3.1.0 — 2025-10-21

La nouvelle version apporte de nouvelles fonctionnalités inédites conçues pour une expérience utilisateur optimale et intuitive.

### 3.0.2 — 2025-06-18

La nouvelle version apporte des optimisations graphiques et fonctionnelles pour une meilleure navigation et expérience digitale.

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## More apps by BIAT

- [BIATNET](https://appshunter.io/ios/app/biatnet/id853146380)
- [MyBIAT Corporate](https://appshunter.io/ios/app/mybiat-corporate/id1619122480)

All apps by BIAT: https://appshunter.io/developer/853146383

## Related topics

[my biat](https://appshunter.io/ios/topics/my-biat) · [biat](https://appshunter.io/ios/topics/biat)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
