# myBigY — user reviews > 244 indexed App Store user reviews of myBigY by Big Y Foods, rated 2.50/5 from 988 ratings. - Source: https://appshunter.io/ios/app/mybigy/id924017413/reviews - App overview in markdown: https://appshunter.io/ios/app/mybigy/id924017413.md - Rating breakdown: 5★ 242 · 4★ 74 · 3★ 82 · 2★ 113 · 1★ 477 ## What do users think of myBigY? Overall sentiment: negative **Pros** - 🚀 Good deals - 💡 Useful coupons **Cons** - 🐛 Frequent crashes - 🐛 Compatibility issues - 🔒 Overly complex login requirements - 👎 Confusing navigation - 👎 Poor search functionality - 👎 Frequent updates required - 👎 Difficult to use **Commonly reported bugs** - Login issues - Password reset problems - Blank screens on launch - Inconsistent app behavior - Inaccurate product information **Most requested features** - Ability to view entire store inventory in app - Easier coupon management - Simplified login process - Improved search capabilities - Ability to create and manage shopping lists - Integration with Apple Wallet ## Newest reviews (18 of 244) ### 3/5 — Lacks Zoom Capability *2026-08-22, version 7.1.4* Overall not bad app, however you cannot zoom into the weekly flyer to see product pictures and info closer. Other competitors apps have no issue. It’s like they are archaic. ### 2/5 — More user friendly *2026-08-20, version 7.1.4* Downloading every special offer then having to go through all the digital . coupons . My question? What ever happen to if you have a card ( membership) you instantly get all discount (sale prices). My mom who is 80 years old does not download digital coupons so basically pays full prices when items on sale. Shame , shame on big corporations for the stealing from the people who worked hard all their lives . Those few dollars saved on a fixed incomes mean a lot.you could do better!! ### 3/5 — Suggestions *2026-08-11, version 7.1.3* Whoever updates this app needs to keep the customer in mind. When I create a second list for favorite items i should be able to see it. Nope. All items should have a heart button ( alot of grocery store apps have this) so that customers can easily find and buy their favorite items). All the developers have to do is look at other grocery store apps to see these simple yet effective ideas. ### 2/5 — Seafood *2026-05-28, version 7.1.1* Recently the app was updated. Can no longer see the seafood dinner options. Along with that I was able to see weekly sales on these dinners prepared in the store. Very disappointed! ### 1/5 — Pretty useless *2026-05-02, version 7.1.1* The best feature of a store app is item location, but it doesn’t have that. The search function is extremely poor (seems to only search on “OR”) so it’s relatively useless too. This is only good for making a shopping list, an it’s not good for that. Do better, Big Y. ### 2/5 — doenst work. Great when it does but hasn’t in months *2026-04-28, version 7.1.1* Maybe only compatible with newest iPhone/iOS. Very annoying to have to use the desktop version. ### 1/5 — Horrible *2026-02-19, version 7.0.7* Awful app. Doesn’t tell you where food is. Coupons are glitchy and load weird. Horrible. Horrible. Horrible! What’s the point! ### 1/5 — Please create an “Add All Coupons & Sales Promos” Button *2026-02-05, version 7.0.6* Please create an “Add All Coupons & Sales Promos” Button. Having to go through each one. One by one. And now, it appears you have to select every flavor of a product. We are overdue for an ADD ALL coupons and sales promos button in the app! Consumers don’t have time to go one by one. ### 1/5 — fix. the. search *2026-01-23, version 7.0.5* the search function is borderline unusable. if you search for peanuts the first pages of results are all candy, ice cream, peanut butter etc. no! i want peanuts! the nuts! by themselves! why is this so difficult for this app??? same thing with string cheese. I know they have it, I’ve seen it in stores, but according to the app this product doesn’t exist. please fix this stupid app ### 1/5 — Bad UX *2026-01-17, version 7.0.5* Update: I’m not sure why adding items to a sorted list and keeping the scroll position is proving to be such an impossible task for your devs, but it’s probably time to cut them loose. A lot of the issues this app has could be avoided if the developers actually tried to use it. This is assuming they care, of course. ### 1/5 — White screen on 6s totally useless now *2026-01-14, version 7.0.5* Cool upgraded to try fix pw issue now unusable. White screen nice. A new patch for 2026. Still not fixed white screen. Unusable. ### 1/5 — The worst *2026-01-13, version 7.0.4* This has to be one of the worst, if the worst app out there. Horrid app for horridly expensive place. One star. ### 1/5 — Awful! *2026-01-09, version 7.0.4* App stopped working to only support iOS 16+. Not sure why? Now since upgrading my phone for other reasons, every time I look at a product I have to start the scrolling all over from the beginning! One fail after the next! ### 1/5 — No good app *2026-01-09, version 7.0.4* What have they done to the app? It no longer works on my old iPhone. I just get a blank screen. Tried reinstalling, but still the same result: it won’t run on an old phone without the latest iOS! Guess I’ll have to stick with Stop and Stop to use digital coupons. ### 3/5 — The latest 7.0.4 update not working on iOS 15 *2025-12-28, version 7.0.4* The latest app update no longer works on iOS 15. Supposed to be compatible with iOS 14 and iOS 15. Need to use the browser on iPhone 6s and iPhone 7. Please fix the app. ### 1/5 — App is AWFUL!!!!!!! *2025-12-16, version 7.0.4* I have been trying to set up this app for several months. No one at customer service can help me. I have deleted and reloaded the app multiple times. They say tons of people are having issues. Why can’t it be fixed? The “update” was back in August and I haven’t been able to connect since then. Literally 100+ attempts!!!! ### 1/5 — New Login Requirements *2025-12-15, version 7.0.4* Why is the new login asking for my Drivers License info and email???? ### 1/5 — Horrible App *2025-12-11, version 7.0.4* Search function barely works. Constant required updates. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever *2026-07-16, version 7.1.3* I’ve used hundreds of apps and this is hands down the WORST app ever. Glitchy, bad redirects, and incorrect ad info. Big Y, please do better. ### 1/5 — App not helpful *2026-07-11, version 7.1.3* Awful app. I have tried to log in many times times but when I try it says it doesn’t recognize me but when I attempt to create a new account it bounces me out stating an account is already in use ### 1/5 — sale items *2026-07-08, version 7.1.3* app doesn’t work ### 1/5 — Time for a reboot *2026-07-04, version 7.1.3* Concur with previous reviews - nonfunctional, poor synching, miserable experience. ### 1/5 — Frustrated *2026-07-03, version 7.1.3* Ridiculously difficult site! No one else needs id and pw EVERY time!! Difficult to maneuver once you’re in! Aside from internet being weak in guilford store so you can’t get to site anyway! I hate using this!!! Help please ### 1/5 — Awful *2026-06-15, version 7.1.1* The app is awful, it’s never working and it’s hard to navigate ### 1/5 — Terrible app! *2026-05-25, version 7.1.1* The worst grocery app of all time! Big Y needs an app developer! ### 1/5 — Don’t bother loading savings. *2026-05-24, version 7.1.1* Just lost 600 points trying to add savings to gas. Don’t bother with big y gas savings, just go to Costco or stop and shop cause the app steals your savings. ### 1/5 — Still haven’t fixed the issues written about by snobunny on jan 9. *2026-05-16, version 7.1.1* It’s May 18, 2026 and still having the same issues. Last week no problem using the app, this week no go. When I tried to login it doesn’t recognize my name as a name. Beyond tiresome. ### 1/5 — Still Awful *2026-05-14, version 7.1.1* Password is worse than for a Bank... The app still rarely works and rarely shows products. It's truly awful. Why can't they follow Stop & Shop, Shaws, Whole Foods, etc? ## Most praised reviews (10 highest-rated) ### 5/5 — I love this store!! *2026-06-21, version 7.1.2* I really enjoy coming to this store, as the service is top notch! It is my favorite quality about Big Y❤️ ### 5/5 — Make Shopping Enjoyable *2026-01-09, version 7.0.4* Right now shopping is not enjoyable when I have to keep remembering psw after psw to shop at my favorite store all because some one puts a change in the computer. It is aggravating, annoying, and making me angry! I am not the only soul complaining either. Shopping isn’t supposed to be this hard or stressful but ever since you started with digital coupons, after we signed up loyalty cards for the store well, not good enough! Please make this easier, less time consuming and a joy to be here. You will see me more often with a smile on my face! Thank you very much! ### 5/5 — love this app! *2025-10-13, version 7.0.1* Easy to use and I find crazy good offers every time I use it! Nice job Big Y! ### 5/5 — Big Y *2025-02-17, version 6.1.4* My Big Y is a great grocery store. The friendly staff is welcoming and the clean fresh produce is always so nice to purchase. The prices are fair and lower than competitors in the area. It’s my favorite place to buy groceries. Thank you! ### 5/5 — Much appreciated *2023-09-18, version 6.0.7* Thank you for having this app! It allows me to quickly view the weekly ad to plan out my shopping trips. ### 5/5 — Different Stores *2022-04-27* I find I also shop at Stop and Shop but only for their great bread and pastry selections. I like Big Y much better as their prices are not as high as Stop and Shop. Love that they have Vegan and different food selections from all over. Meat section is top shelf along with there sea food section. I would highly recommend Big Y. ### 4/5 — Good deals *2025-11-26, version 7.0.3* A little janky sometimes but the app has good coupons. ### 4/5 — Not smooth logging in *2025-09-22, version 6.2.0* Suddenly my pwd is not correct. As I was in the process of reseting pwd, the keyboard disappeared. And ios keys cannot paste. Please fix this. ### 4/5 — Offers and coupons *2025-06-04, version 6.1.5* I wish that big Y had a kiosk at the front of the store that you could put in your membership number or your phone number and load all of the digital coupons and offers to your app. Stop & Shop has that and I really like it but I like big wise food offerings better ### 4/5 — Getting better *2025-02-28, version 6.1.4* Used to be much more glitchy….i use the app a lot more now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*