# myBijulee — user reviews > 58 indexed App Store user reviews of myBijulee by Assam Power Distribution Company Limited, rated 4.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/mybijulee/id1402616611/reviews - App overview in markdown: https://appshunter.io/ios/app/mybijulee/id1402616611.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (11 of 58) ### 3/5 — Not working outside India *2026-06-11* I have been trying to access the account outside of India. Was working fine in 2025. Stopped working from 2026 onwards. ### 3/5 — Basic app gets the work done *2026-05-30* Not much of a complaint but more of a suggestion. Please add “Auto-payment” system because it’s annoying to recharge every time for a prepaid customer. Say the balance gets below 150, it automatically gets credited from Credit Card or Bank Account. Also, add “UPI QR” payment option in addition to UPI ID & UPI App. ### 3/5 — Address Update Should Be Available via Self-Service KYC *2026-04-02* The APDCL app should introduce a self-service option for address updation using KYC document verification. Currently, the process is not user-friendly and takes more time. If users are allowed to update their address by uploading valid KYC documents (like Aadhaar, electricity bill, etc.), it will make the system faster, more transparent, and convenient for everyone. Kindly consider adding this feature in future updates. ### 3/5 — Balance amount hidden behind the dashboard *2025-09-09* In iPhone xs or other models I don’t know the balance amount shows behind the dashboard which is very inconvenient please do something about it and fix it. ### 2/5 — Payment Not Reflected, But No Call Connection at All *2025-07-28* I made a payment, and the amount got deducted from my account, but it didn’t reflect on the app. This is not the first time I’ve faced this problem. What’s even worse is that my call didn’t even get connected to customer service. It’s really frustrating when money is deducted, but there’s no confirmation, no proper complaint system that works smoothly, and no one to talk to for help. What are we supposed to do in such situations? Just forget about the money? This app is supposed to make things easier, but it feels like a recurring headache. Please fix these core issues . ### 1/5 — No transparency for consumer with Solar Units *2025-02-18, version 3.4.4* The app does not show real time export of solar units and consumption on a daily and monthly basis; they calculate the usage and export manually rather leaving it on the smart meter to do the same; very bad experience. ### 2/5 — Usage not updating in the app *2025-02-15, version 3.4.4* Daily power consumption is not updating for the last 5 days. Today is 15th Feb, the last was updated on 10th Feb. The app is really inconsistent. Needs to be fixed. ### 3/5 — Unit rate not available in the App *2024-10-15, version 3.4.1* Plz provide the unit rate ( incl. all chart) charged on daily basis for transparency. ### 1/5 — Poor functionality *2024-08-01, version 3.3.7* I have made a payment but balance didn’t update even my transaction status is not in recharge history When will be it get updated? ### 1/5 — Postpaid bill due *2024-07-03, version 3.3.7* I made a complaint. No one bothered to contact. Now after a week of complaining it shows resolved. But the complaint still persists ### 1/5 — Worst experience *2024-05-25, version 3.3.7* My money is stuck somewhere i don’t know. I recharged the money got deducted from my account and it’s nowhere to be found. Not reflected after multiple attempts. Worst experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to register complaints. *2026-06-02* The app doesn’t let anyone register complaint now. It just keeps loading. I don’t know if it is a directive from the government to stop users from complaining so that they have a clean record where no new complaints are registered. A cunning move. ### 1/5 — Unable to do prepaid recharge *2026-01-06, version 3.4.8* When I click prepaid recharge, it asks for linking holding number with apdcl consumer number. Even after it has been successfully done.. the same error pops up. Unable to recharge ### 1/5 — Abysmal at best *2025-12-19* Usage pattern graphs are not detailed, it lacks information as well was interacting with it is a pain. The user should be able to download a csv or excel with all the unit and price per unit data. These has no clear details. Even if later on surcharge is introduced no way user can calculate or properly dispute. Please add necessary features now that you have forced prepaid measures, I need to be able to calculate/predict my usage with reliable data ### 1/5 — Typical app from a monopoly service provider *2025-08-24* 1. Smart meter diagnostic info (basic at least) not available to consumers 2. Sometime meter GSM network don’t work, and then proprietary hand held communicator requires to communicate with meter. Such communicator not available to consumers in read only mode also. 3. Never provided with calibration certificate of meter 4. No declaration about validity of calibration after continuous use 5. Data sheet of meter never made public. 6. No declaration about life of the meter This meter and app only helping APDCL in revenue collection. No pass on of benefits to consumers. ### 1/5 — Worst *2025-07-28, version 3.4.5* One of the worst app ever, i recharged an amount but it is yet not shown on my app and it has been almost 3 hours yet no result. If you can’t run a app just close it and their customer support is the worst out their, i’ve been trying to call them from hours yet they are busy. Worst worst worst ### 1/5 — Version 3.4.5 - Worst Update *2025-07-28, version 3.4.5* After this 3.4.5 update, app is not opening, after lot of struggle even if app opens up and recharge is done, balance is showing negative. Who is the brain child behind this update? Send his/her Name & Location, I want to sue you. ### 1/5 — Worst app ever *2025-07-28, version 3.4.5* I have done recharge but app is still in minus and we are not getting our current yet. Please update your system. ### 1/5 — Recharge not reflecting in the app *2025-07-19, version 3.4.4* Hi i have recently recharged twice but the amount is not reflecting in the app. Even the helpline number is not working. Never seen a payment gateway with so many bugs. At least do proper testing before deploying something to production. Please help me in getting the amount updated. ### 1/5 — Very bad service *2025-07-09, version 3.4.4* I still have ₹300 balance in my electricity account, yet my connection has been temporarily disconnected without any proper warning or explanation. What is the point of keeping balance if you’re still going to cut the power? ### 1/5 — After recharge , Its take long time to Reconnect again . *2025-04-17, version 3.4.4* After recharge , Its take long time to Reconnect again . ## Most praised reviews (10 highest-rated) ### 5/5 — Anamika sarkar *2026-04-03* I have been using it for few years , and its genuine by the settings , no problems at all,infact it made the payments easier, great initiative by assam government . Ghar bethe bethe payment karo , What a relief! Thank you ### 5/5 — For prepaid consumers *2025-04-06* My Bijulee is an excellent app for APDCL prepaid users!. I am extremely impressed with the 'My Bijulle' application. As an APDCL prepaid consumer, this app has been a game-changer. The ability to track my daily electricity consumption in such detail is fantastic. It provides valuable insights into my usage patterns, allowing me to make informed decisions and potentially save on electricity costs. A must-have app for all APDCL prepaid customers! ### 5/5 — Nice *2024-12-20, version 3.4.4* Includes necessary features ### 5/5 — Excellent *2024-04-13* The performance and smoothness of this app is very much improved up to the mark. You can use this for bill payments seamlessly. ### 5/5 — I Love It!! *2018-08-07, version 1.02* I love this apps, it’s really helpful. Thanks you very much for developing this kind of apps. Hats off!! 👍🏻 ### 4/5 — Payment recharge screen still not working *2026-03-31* The “Make Payment” button is not working as of now. All fields are entered but when the button is clicked, ro response is happening on the screen and the button doesn’t do any action. Please resolve it asap. ### 4/5 — Decent *2025-08-23* While there is definitely room for improvement, my experience with this app is far smoother than some of the other users who have reviewed the app. My payments were always successful without any hiccups. The only gripe that I have with the app is that sometimes I am logged out automatically. This has happened more than once and since I don’t check the app daily there’s no way of knowing whether my balance is low. ### 4/5 — Screen reader compatibility *2025-06-20* Hey there, the app is good. But it gets stuck in terms of accessibility after entering the payment details. As a blind user using screen reader, the payment gateway is not very accessible, particularly after entering the payment details, the make payment button is not at all accessible with VoiceOver. Hope it will be accessible in the coming updates. ### 4/5 — Good app for billing and usage monitoring *2025-01-10* MyBijuli is a good app. The only thing missing in it is we can't add multiple accounts in single app. Like I have one connection in my home and another connection in my business organisation. I have to use 02 different phones to manage my both the bills and usage. It is my request to your team add multiple connection profile using same mobile number to facilitate your consumers. **Developer response:** Dear user, you can of course add multiple connections to a single mybijulee account if both the connections are registered with the same mobile number . You can add a connection from the Switch Account screen while logged in, or registration screen while being logged out ### 4/5 — App doesn’t work from abroad *2024-06-18* I work from abroad and would like to use the app to recharge but it doesn’t work and shows a network error message. Please fix this bug. My older parents live in Assam and I would like to save them some time and efforts of going to the electricity office to pay the bill. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*