# MyBILH

> Digital health management platform for patients of Beth Israel Lahey Health. (iPhone/iPad app by Beth Israel Deaconess Medical Center, Inc..)

- Source: https://appshunter.io/ios/app/mybilh/id6473653155 (this page in markdown: same URL + `.md`)
- Developer: [Beth Israel Deaconess Medical Center, Inc.](https://appshunter.io/developer/718268078)
- Category: Medical
- Price: Free
- Rating: 4.25/5 from 881 App Store ratings · 123 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 180 MB
- Languages: English, Spanish
- Released: 2024-05-14
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mybilh/id6473653155/reviews.md

## What is MyBILH?

MyBILH gives you easy access to a range of digital tools and services to help you manage your health and your medical care from your mobile device or tablet.  

 

App Features: 

MyBILH Chart: Our new patient portal will bring together health records from all Beth Israel Lahey Health providers and locations, so you can more easily manage every aspect of your care. 

 

-Message with your doctor’s office and care team

-Review test results 

-View notes and visit summaries 

-Access your health information 

-Manage your appointments 

-Request prescription refills 

 

Hospital Information: Find important information about our hospital locations, including parking and directions. 

 

Find Urgent Care: Locate an urgent care facility near you and reserve a spot.  

 

Pay a Bill: Pay a bill as a guest, without logging in, or get an estimate for care.  

 

Find a Doctor: Search our provider directories to find a primary care or specialist physician or advanced practice provider. 

 

Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs.

## Key features

- Patient portal for health records
- Message doctor and care team
- Review test results
- Manage appointments
- Request prescription refills
- Find urgent care locations
- Pay medical bills

## What do users think of MyBILH?

Overall sentiment: neutral

**Pros**

- 👍 Easy and intuitive to use
- 🚀 Efficient and effective
- 💡 Continuity of care across providers
- 👍 Useful tool for timely information
- 👍 Great UX and user-friendly interface

**Cons**

- 🐛 Numerous technical issues and bugs
- 🤔 Difficulty accessing old medical records
- 🤔 Lack of human oversight leading to patient care issues
- 🤔 Minimizes healthcare provider interaction

**Commonly reported bugs**

- Inability to reach out to doctors directly
- Messages not being received or delayed
- Appointments being deleted from the system
- Difficulty signing up and navigating the app

**Most requested features**

- Ability to change login credentials
- Better integration with previous medical record systems
- More detailed visit/appointment descriptions

## Recent user reviews (10 of 123)

All indexed reviews: https://appshunter.io/ios/app/mybilh/id6473653155/reviews.md

### 4/5 — Easy to use

*2026-08-13, version 11.7.4*

The app is easy to navigate. The tabs are clear. It does not look busy or overwhelming. The login process once established is simple. my only issue is that at times it requires a verification to use my phone which I have done previously and that might be confusing to people who are not custom to using smart phones.

### 1/5 — Messages

*2026-08-10, version 11.7.4*

The Docter I have doesn’t look at messages. What is the point t of the system we are told to use

### 1/5 — Unbelievably slow recently

*2026-08-10, version 11.7.4*

It’s almost not worth using lately. It’s so time consuming. To many errors try agains. Had no problems until a few months ago. Even via the browser it’s slow but better chance of actually get in and getting your info. Been reporting on this for a few months

### 5/5 — MyBILH App

*2026-08-04, version 11.7.4*

Very good and many important health record documentation, links to health info and guidance/reminders. I have seen this app improve over my 47 years of being a MAH patient.

### 5/5 — Great app

*2026-07-31, version 11.7.4*

Very convenient for communication with drs and management of appointments and viewing test results

### 2/5 — Consistently errors during login

*2026-07-26, version 11.7.4*

On the rare occasion when it works the app is pretty good at communication, scheduling, and viewing test results. But it consistently errors during login, 1 out of 20 it might work for me. Very frustrating since even the website does not work.

### 5/5 — Pharmacy

*2026-07-22, version 11.7.4*

It would be nice if in the app I could change the name of the pharmacy designated for specific prescriptions.

### 5/5 — MyBILH

*2026-07-18, version 11.7.4*

I feel since downloading this app I have a closer connection to my doctor’s and their staff. My primary care provider & nurse practitioner help set this in emotion. I couldn’t be more happy with the results, I feel more in control of my health than ever before. My mental well-being. Has never been better. So thank you to everyone involved!!❤️

### 5/5 — New patient

*2026-07-13, version 11.7.4*

Spoke to very kind lady at the front desk on the phone. She was very nice and super helpful!

### 1/5 — Very unhappy

*2026-07-02, version 11.7.4*

Without notification my appointment for July 2, 2026 at 11:15 was cancelled. I showed up for my appointment to find that it had been cancelled. THERE WAS NO NOTIFICATION WHATSOEVER. 
Need I say more?

## Frequently asked questions about MyBILH

### What is MyBILH?

MyBILH is a digital health management platform that provides patients with easy access to various tools and services for managing their health and medical care. It allows users to access their patient portal, find hospital information, locate urgent care facilities, pay bills, and search for doctors.

### What are the key features of MyBILH?

Key features include the MyBILH Chart patient portal for accessing health records, messaging with your care team, reviewing test results, managing appointments, and requesting prescription refills. It also offers hospital information, urgent care finder, bill payment options, and a doctor search directory.

### Is MyBILH free to use?

Yes, the application is free to download and use. There are no advertised costs associated with accessing the digital tools and services provided within the app.

### What kind of health data can I upload?

You can upload health and fitness data, including information from the Apple Health app, when you are enrolled in self-tracking programs. This allows for a more comprehensive view of your health within the platform.

### How can I find a doctor using MyBILH?

The app includes a 'Find a Doctor' feature that allows you to search the provider directories. You can find primary care physicians, specialist physicians, or advanced practice providers within the Beth Israel Lahey Health network.

## Version history (last 5 releases)

### 11.7.4 — 2026-06-18

Miscellaneous fixes and improvements.

### 11.6.5 — 2026-02-25

Miscellaneous fixed and improvements.

### 11.5.2 — 2025-10-17

Miscellaneous fixes and improvements.

### 11.4.1 — 2025-07-10

Miscellaneous fixes and improvements.

### 11.3.3.1 — 2025-05-14

Miscellaneous fixes and improvements.

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## More apps by Beth Israel Deaconess Medical Center, Inc.

- [BIDMC HomeLink](https://appshunter.io/ios/app/bidmc-homelink/id998188761)
- [3Cs](https://appshunter.io/ios/app/3cs/id1621304392)
- [BIDMC HomeLink 2](https://appshunter.io/ios/app/bidmc-homelink-2/id6463033047)
- [MyBILH Pharmacy](https://appshunter.io/ios/app/mybilh-pharmacy/id6479995166)

All apps by Beth Israel Deaconess Medical Center, Inc.: https://appshunter.io/developer/718268078

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*