# myBlue — user reviews > 74 indexed App Store user reviews of myBlue by BLUE CROSS & BLUE SHIELD OF MISSISSIPPI, rated 2.02/5 from 121 ratings. - Source: https://appshunter.io/ios/app/myblue/id633327088/reviews - App overview in markdown: https://appshunter.io/ios/app/myblue/id633327088.md - Rating breakdown: 5★ 22 · 4★ 5 · 3★ 3 · 2★ 11 · 1★ 73 ## Newest reviews (19 of 74) ### 2/5 — 2012 *2025-12-11, version 5.2.7* Easily the worst app on my phone. Perhaps the worst I’ve seen in years. Functions like a 1st gen app with no ability for Face ID, no recall of devices, annoying verification phone calls, but a passable interior once you log in. ### 2/5 — Please Update! *2025-01-22, version 5.2.4* You can't search for in network providers nor can you add your id card to apple wallet on the latest iOS. This App looks like it was made in 2009. Please Please Update it. ### 2/5 — Inquiring minds *2024-09-14, version 5.0.6* I downloaded the app so that I wouldn’t have to go online. I can’t seem to get passed the create an account section even though I’ve already created one online. It ask me to recreate a password and security questions. When I complete everything it gives me an error when I try to submit. ### 3/5 — No Landscape Mode for iPad *2024-04-19, version 5.0.4* Overall the app is good. However, there is no landscape mode for iPad. Sure would make life easier to have that feature. ### 1/5 — Terrible app with zero functionality *2024-03-12, version 5.0.4* Terrible app with zero functionality. Whoever is in charge of the development division who signed off on this should probably go ahead and resign. Terrible. ### 1/5 — You cant access the information *2023-12-26, version 5.0.4* You can’t access you information, you can’t contact anyone, there is absolutely no support or use for this app. ### 2/5 — “Ok” application *2023-10-25* My main issue with the app is that 9/10 times, when I log on the app “freezes” and just says “hi” with no name. I have to click one of the tabs at the bottom in order to do anything. Also I think the app could go for a face lift. The UI is quite dated. ### 1/5 — Terrible *2023-02-09, version 4.9.7* Can’t set up new user, had to use your website. Now the virtual card won’t create. Furthermore not being able to paste in the password is just dumb. ### 1/5 — Gross *2023-01-01, version 4.9.6* Cannot even login. Says server issues ### 1/5 — Can’t even recognize my ID number *2022-12-13, version 4.9.6* Keep saying my ID number is invalid and I can’t register ### 1/5 — App Crashes at Login *2022-11-12, version 4.7.7* I updated my app with the most recent update and now it crashes every time I try to login. It worked fine for me before the update. Please fix asap! ### 1/5 — Crashes Now! *2022-11-11, version 4.7.7* I depend on this App to find in network facilities and doctors. It’s always worked great for me. The update today 11/11/22 causes App to crash and can’t even open to see my information. I’ll change to 5 star review ### 4/5 — Works now *2022-11-10, version 4.4.5* Recent update fixed the crash with trying to add the card to apple wallet. App seems to work for what I need it for, though it’s still a bit rough around the edges. I appreciate the developers fixing the issue with the new iOS promptly. ### 1/5 — Apple Wallet Fail *2022-10-26, version 4.4.5* BCBS, get this fixed. App crashes when adding ID card to Apple Wallet. Really annoying and makes your digital ID card nearly useless. ### 1/5 — App crashes *2022-10-26, version 4.4.5* App crashes every time I try to add my cards to my Apple wallet. Not helpful at all. ### 2/5 — Apple Wallet - BCBS *2022-10-18, version 4.4.5* The BCBS of MS app crashes every time I try to add my card to the apple wallet. So frustrating. Would be nice to have on my phone so that when I’m traveling I don’t have to take the physical card with me. ### 1/5 — All in on virtual is bad *2022-10-02, version 4.4.5* So they have went all in on virtual. Now you cannot get a physical card anymore, just a piece of paper. They are pushing their cards to virtual. Only problem is your app does not work! Cannot create virtual card on wallet. App just crashes when you try. This has been a problem it seems for almost ONE YEAR! Here we are today and the app still crashes and does not work. You need to rethink your push into virtual if you cannot even provide an app that works. As customers, we deserve better! ### 1/5 — App Crashes *2022-09-09, version 4.4.5* The app crashes every time I’m on it ### 2/5 — Apple wallet crashes *2022-08-04, version 4.4.5* I can’t add my card to apple wallet. It crashes when I click “Add to Apple Wallet” button. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very poor outdated app *2026-02-24, version 5.2.8* The app is terrible. Face ID will not work. Login authentication is impossible via text, and slow via email. It’s time for a new, up to date app. Not expecting anything of the kind from this outdated company. ### 1/5 — Awful Experience with the app *2026-01-08, version 5.2.7* It’s the worst app I have ever used. I can’t even complete creating account so I can move forward to navigate the app ### 1/5 — Broken App *2026-01-03, version 5.2.7* The app kept crashing, I could not even log in for the first time. I received the Authenticator email to put in the code and the app said the code it’s wrong. Tried using the send a text for the code, I never received it. What a joke. With how much premium BCBS received each month you would think they can get a real app set up. To BCBSMS, if you paying for the app to get it setup and maintain, change another company please. Currently your app is a joke. ### 1/5 — Awful user interface *2025-11-18, version 5.2.7* Y’all need hire professionals to completely rewrite this app. It’s literally unusable ### 1/5 — Broke *2025-07-15, version 5.2.5* Will not send a verification code. ### 1/5 — Good Luck *2025-04-17, version 5.2.5* Never able to sign in to this app. This app does not accept login information ### 1/5 — Always crashing *2025-03-13, version 5.2.5* The app NEVER works when I need it, it’s the absolute worst app I’ve used and accessing my insurance information has been such a hassle with every doctors visit. It shouldn’t be so stressful to just simply access your insurance information, I hope something changes. ### 1/5 — Bad bad bad *2024-08-09, version 5.0.6* Why is Mississippi so behind? Look at the same app for the other state’s versions and supposedly they work well… but Mississippi’s? Doesn’t work. Shocker ### 1/5 — Not Loading *2024-08-05, version 5.0.6* The app won’t even load when I log in ### 1/5 — Freezes with a blank screen trying to log in *2024-07-05, version 5.0.6* Tried everything, can’t access id card because it freezes when I log in. ## Most praised reviews (10 highest-rated) ### 5/5 — Works fine on iPhone 11 *2023-08-23, version 5.0.1* Number of reviews here saying that the app crashes and that they can’t save their ID card. I just installed it and wanted to say that it works just fine for me on my iPhone 11. ### 5/5 — Good improvements *2019-01-11, version 4.0.1* Updated app is much more easier to navigate. ### 5/5 — Fixed now *2019-01-07, version 4.0.1* The app was broken briefly but the devs fixed it fast! ### 5/5 — New update works *2019-01-07, version 4.0.1* I encountered the same issue like others with app version 4.0. New update 4.0.1 fixed those issues. I liked the quick turn around. ### 5/5 — Love the update *2019-01-05, version 4.0.0* Great improvements and much more user-friendly than previous versions ### 5/5 — Wallet Feature *2017-08-21, version 2.5* Now I can save ID card to my wallet. ### 5/5 — Great work *2017-05-10, version 2.4.4* Easy to navigate. ### 5/5 — User Friendly *2017-03-18, version 2.4.2* User friendly application, easy to navigate and explore. ### 5/5 — Great work *2017-03-18, version 2.4.2* I think this app is getting better and really easy to use. ### 5/5 — Cool App *2017-02-13, version 2.4.1* Very easy to access the account information.Design and features are very modern. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*