# MyBMC — user reviews > 28 indexed App Store user reviews of MyBMC by Municipal Corporation of Greater Mumbai (MCGM), rated 1.80/5 from 5 ratings. - Source: https://appshunter.io/ios/app/mybmc/id982888250/reviews - App overview in markdown: https://appshunter.io/ios/app/mybmc/id982888250.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## Newest reviews (8 of 28) ### 2/5 — Location services not working properly *2025-08-11* Tried in different mobiles and checked all settings - even though location services is enabled and given access to - still the app doesn’t take the location while registering complaint ### 1/5 — App Crashes *2024-03-27* The app simply crashes when selecting certain options ### 1/5 — Useless app. *2024-02-21* Useless app. Asia’s number one Municipal corporation doesn’t know how to fix the application problem or purposefully not solving it so citizens visit the BMC office and REST all know. Simple thing of login is not working on iOS. It shows check your Internet connection after entering Mobile number. CAN SOME BMC TECHNICAL GUY CHECK THIS? ### 1/5 — Unable to login *2023-10-25* Even if our WiFi and data both are working, instead of login in, it will pop a message stating, check your internet connection. Earlier it was working well but now we can’t login only ### 1/5 — Unable to login from mobile on iphone app *2023-09-03* On login from iphone app, error is thrown “check your internet connection” even when internet is working fine both on wifi and data pack. Please rectify this, its very frustrating. BMC really needs to keep up the quality of their apps! ### 1/5 — Useless, Seems even BMC folks not using it *2023-03-25* I have raised 2 complaints and none of them have been actioned. There is no way to figure out if the complaint has been acknowledged forget about getting a status on action taken. Obviously seems like an app created just for the sake of it, where even BMC personnel are also not using it. No point of having an app then. Useless!!! ### 1/5 — Worst Application *2020-04-04* Its worst to App in the AppStore please remove this App or send some authentication to the App developer who is taking care of it. That please find out the issue in the application. Because for now its a useless application. We are not able to pay our bill,we can’t see our bill statement. Lot of thing is there please come with a proper solution or just stop this Application. ### 1/5 — Third class app !! *2020-02-10* Not even login not even payment recipt not even showing bill.. government system is going worst n worst. And this government supports digital india ? Really ? Please improve this application errors. Not able to register my CCN and not able to pay on website also and by this application also. So much disappointed !! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t even start *2026-08-11* Just like BMC work there app works the same i.e. not even this app start even with 20 mbps wifi it says no internet connection like seriously? One of the most pathetic app even the Rajasthan government app work flawless but this BMC would have expected from them ### 1/5 — Just like BMC : useless *2026-07-30* ⭐☆☆☆☆ One of the worst government apps I’ve ever used. It is slow, buggy, poorly designed, and feels completely untested. It’s hard to believe this was considered ready for release on the App Store. Did anyone actually use this app before publishing it? The user experience is terrible, basic functions don’t work reliably, and instead of making citizens’ lives easier, this app only wastes their time. This level of quality is unacceptable for a public service funded by taxpayers. Please stop releasing half-baked software and start prioritizing quality, testing, and accountability. ### 1/5 — This app is only for name sake and doesn’t work *2026-07-24* I have downloaded the app and the app is more broken then the website. It simply doesn’t allow you to login giving multiple errors like no Internet connection and probably more of them giving errors of devices related . The app is just build for name sake and doesn’t work with zero optimisation for the devices. Please go to the nearest BMC office is the only solution. Keep paying tax and get these kind of services. ### 1/5 — Buggy app *2026-06-05* The app doesn’t let me do simple things like downloading my water bill. It keeps taking me back to the login screen. Even if I re-login it takes me back to the Home Screen. They need to have mercy on us and fix these bugs ### 1/5 — Doesn’t Work- It’s of no use. *2026-05-16* It is very hard to log in the mobile number tab doesn’t open. You have to try 10-20 times, even then it may not open. I use an iPhone 13. I wanted to open property tax, that too would not open. The app needs a thorough overhaul. And multiple user testing, before an update can be released. ### 1/5 — App not working *2025-11-19* Good idea bad execution. Never worked! ### 1/5 — App not working *2025-11-13* Good idea bad execution. Never worked! ### 1/5 — Location service issue *2025-10-21* Unable to provide location as a message pops up saying to navigate to settings and enable location. After having done so, it still is unable to find my location. Due to this complaints aren't acted upon. Defeats the whole purpose of the app. ### 1/5 — Extremely Poor Performance – Needs Serious Improvement *2025-05-24* This app is supposed to make accessing civic services easier, but it’s completely unreliable. It doesn’t open properly on iPhone, crashes frequently, and offers no helpful error messages. I’ve tried reinstalling, updating, and everything else, but nothing works. It’s frustrating that such an important municipal service is handled through an app that clearly lacks proper development and support. The developers need to take responsibility and ensure basic functionality before pushing this to the public. Very disappointing. ### 1/5 — Not working the most useless app ever *2024-12-16* Why do they have an app which is not working cant even log in have been trying for months why is it even on the App Store?? Can’t view any bills a complete useless app almost December i was hoping they would bring change to the app but i was expecting a lot from one of the worst departments in Mumbai ## Most praised reviews (10 highest-rated) ### 5/5 — Good App *2025-08-27* Very easy and convenient most of services are available on this app ### 5/5 — MyBMC *2024-12-26* Extremely versatile application for the residents of Mumbai for 1. Check and Pay Outstanding or Advance Property Tax · 2. Check and Pay Water Bills · 3. Check and Pay Tenancy Rent ### 5/5 — Action speaks louder *2023-06-14* Action on Complaints are taken promply. Request to plz check in ios 14pro i am not able to click on menu tab as it goes above camera making it difficult to click ### 5/5 — Good Digital Initiative *2021-09-03* A very useful app for citizens. Give you all city related updates, information and services ### 5/5 — Very nice upgraded civic application *2021-08-14* I would really appreciate the efforts taken by the corporation to revive the mobile application. Newer version meets the requirements of day today operations, seamless and enhanced UI. ### 5/5 — Complaint regarding foothpath side stalls *2020-01-07* I tried to put complaint through app. But at the end of all it shows connection error. I tried multiple times but it wont work. If this app itself wont work properly then what is the use of this app. Remove it from the app store. ### 5/5 — Update *2019-09-24* Could you pls update the app as it says cannot connect to the server. Thank you. ### 3/5 — Not able to login in iPhone 17 *2026-04-19* The number pad getting disappeared as soon as soon as I click on the mobile number text box ### 3/5 — Location issue *2025-06-20* In spite of location services being enabled for always, I am not able to register a specific services complaint for tree trimming in public premises. While registering the complaint, when I choose the location , message comes “location, permission denied. Go to settings> my BMC> allow location permission to take your current location” When I go to the settings, as I mentioned, I find that the location is already enabled to “always” for my BMC app” I am using IPAD8th Gen, IOS Version 18.5 Model number MYLF2HN/A2270 Same issue is happening in my iPhone 11 ### 3/5 — Parking lots *2019-08-30* The app do not have the option of indicating BMC parking lots. In addition it should also indicate the online status at the parking lots in close vicinity. It can also show directions and expected time to reach the selected parking lots. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*