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MyBPL - Customer Care Portal

MyBPL - Customer Care Portal

by The Bahamas Power and Light company Limited

2 ratings
2 reviews
With Ads
🔧 Utilities
📊 Productivity

Archived App (Last seen on 1 Jun 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • July 7, 2021
  • May 9, 2025

Developer

The Bahamas Power and Light company Limited
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MyBPL - Customer Care Portal screenshot #1 for iPhone
MyBPL - Customer Care Portal screenshot #2 for iPhone
MyBPL - Customer Care Portal screenshot #3 for iPhone
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❓8 answered
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About

Submit and track service requests directly with your utility provider. Engage with customer support through a dedicated portal for efficient issue resolution.

✓Submit service requests
✓Track request progress
✓Direct engagement with provider
✓Customer care portal
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What's New in MyBPL

3.16.0

May 9, 2025

Updated UI, bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Can’t even login

I can’t even create an account to try this out. When I try to login it says the password is invalid (it’s not) so I try to reset and it says my email account is invalid. When I try to create a new account it says the account already exists. I don’t have time. I hope BOL gets their money back from the software vendor.
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MikeClarkeMikeClarke

Outdated

Expected more from BPL considering that they are the only Electricity Company in the Bahamas and we live in a day when everything is an app now. Would have love to see a bill payment feature in the app or account management.
Mr. Andrew Sean SmithMr. Andrew Sean Smith

FAQ

What can I do with MyBPL?

MyBPL allows you to submit service requests, track their progress, and communicate directly with BPL customer care. It serves as a dedicated portal for managing your utility needs.

Is MyBPL free to download?

Yes, MyBPL is available for free download on supported devices. The app is free to use for all customers.

Does MyBPL have ads?

Yes, MyBPL contains advertisements. As a free utility app, it is supported by ads.

What devices support MyBPL?

MyBPL is currently supported on iPhone and iPod devices. It is designed for iOS users.

How often is MyBPL updated?

The app was last updated on May 9, 2025, with version 3.16.0. This indicates regular updates to improve functionality and address any issues.

What is the age rating for MyBPL?

MyBPL has an age rating of 4+, making it suitable for a wide range of users. This rating suggests content is appropriate for children and adults.

What is the user feedback on MyBPL?

Based on the available data, MyBPL has received 2 ratings with an average of 1.0 stars. This indicates a low user satisfaction score.

Who developed MyBPL?

MyBPL was developed by The Bahamas Power and Light company Limited. This is the official customer care portal for their services.