# myBRB — user reviews > 21 indexed App Store user reviews of myBRB by Blue Ridge Bank, Inc., rated 4.70/5 from 2,236 ratings. - Source: https://appshunter.io/ios/app/mybrb/id1555140656/reviews - App overview in markdown: https://appshunter.io/ios/app/mybrb/id1555140656.md - Rating breakdown: 5★ 1,919 · 4★ 182 · 3★ 52 · 2★ 19 · 1★ 64 ## What do users think of myBRB? Overall sentiment: positive **Pros** - 🚀 Efficient online banking - 👍 Stable and well-designed app - 👍 Easy check deposit - 👍 Helpful account alerts **Cons** - 🐛 Compatibility issues with new OS updates - 🐛 Unreliable balance updates - 🐛 Difficulty adding new cards **Commonly reported bugs** - Unable to access account after update - E-deposit check feature not working **Most requested features** - Restore Zelle integration - Improve password reset process ## Newest reviews (2 of 21) ### 5/5 — Great Bank *2021-08-25, version 2.33.4* Great bank easy to use app and very nice people! ### 5/5 — Mr Owens *2021-05-31, version 2.30.0* I used mobile deposit for the 1st time & it was a very easy process!! I like the new system ## Most critical reviews (10 lowest-rated) ### 1/5 — Rejected Mobile Deposits *2026-07-23, version 3.36.0* When a mobile deposit is rejected, it should be followed with a call or email indicating the reason. I have been trying to mobile deposit a check for 4 days. ### 1/5 — UX = <0 *2026-06-29, version 3.35.1* 2FA failing to send text verification code on desktop even with tech support call ### 1/5 — Unusable with new update. *2025-10-31, version 3.11.4* I should have been able to easily delete and re-download the older version that’s compatible with my phones IOS. My phone doesn’t support the new IOS. I re-downloaded the older version of the app and it still doesn’t allow me to access it. ### 1/5 — Not good *2025-10-03, version 3.27.0* Not good ### 1/5 — Deserted *2022-04-08, version 2.40.0* You left us without a bank, no way to deposit cash or withdraw unless we pay at another ATM! If it had not been for the wonderful people who worked at our location your bank offered little! Shame on you and your greedy board members! ### 1/5 — E deposit check feature *2022-01-11, version 2.37.0* Just got this app and signed up to deposit checks electronically and I’ve been at it for about an hour and still rejects it. It’s the most frustrating process. I give up. Please fix this. I have this feature with other banks and it’s not this difficult! ### 1/5 — Account *2021-11-30, version 2.36.0* I’m I just tried signing up and it told my account number don’t match the one on file. It’s my time how would you even know what my account number is anyway ### 2/5 — What is going on. I can’t pull up my account *2024-04-22* I just did but it give me my transactions but no updated balance. Now it saying that I got to update?????? ### 4/5 — BRB *2026-05-28, version 3.34.1* I love my BRB and the mobile app👍❤️ ### 5/5 — Update Loop *2026-06-11, version 3.26.1* The app is asking for passcode, then update then looping to App Store, I’m opening from App Store but then app is asking for passcode again and loops around over and over. This issues just started since last update was available. Is there a fix? ## Most praised reviews (9 highest-rated) ### 5/5 — Online Banking with BRB *2026-01-01, version 3.30.0* I love this app. I check it constantly to see my account balance. I can do a lot in the app like transferring money into my savings. I honestly would be lost without this. Very useful! ### 5/5 — Blue Ridge Bank *2025-11-10, version 3.28.2* Great community bank with super online options! ### 5/5 — Very stable efficient app *2025-05-01, version 3.21.0* We love this app for depositing checks easily. Not every bank has such a stable well thought out deposit capture and banking app. Our tenant rent checks deposit easily. Thank you ### 5/5 — Love this Bank *2024-11-22, version 3.18.0* This online banking app is probably the easiest I have ever used. I love the fact that I can set the app to alert me when my bank account goes down to a certain amount. This helps me avoid overdraft fees, and I know that my money is safe and secure. ### 5/5 — Check deposit *2024-04-07, version 3.10.3* Excellent ### 5/5 — Zelle? *2023-07-09, version 3.3.2* What happened to Zelle? I used to be able to use Zelle. My Zelle app tells me to go to my bank app? ### 5/5 — Password resets *2023-03-07, version 3.0.0* Why am I having to do a new password about once or twice a week? I’m using Face ID and have since December. This has been going on for about 3 weeks and it’s extremely frustrating. I have messaged and I have called IT and gotten no where. ### 5/5 — Adding my new card *2023-03-05, version 3.0.0* I finally found Card Management but it goes no where. It won’t let me add my new card. I need to find Select Card and Activate Card but I can’t find that either. ### 5/5 — Good *2023-02-18, version 2.48.0* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*