# MyBrightFi Mobile — user reviews

> 11 indexed App Store user reviews of MyBrightFi Mobile by BrightFi LLC, rated 5.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/mybrightfi-mobile/id1521328448/reviews
- App overview in markdown: https://appshunter.io/ios/app/mybrightfi-mobile/id1521328448.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t even activate card

*2021-12-13, version 2.1.6.6.3*

I got my card in the mail and I can’t even activate it on the app because it keeps giving me “ error: we are unable to complete your request please try again. “ how can I even start and I can’t even activate my card. And then, customer service doesn’t even pick up the phone or the email doesn’t even reply back to me. It’s frustrating.

### 1/5 — Slow

*2021-12-06, version 2.0*

Um it’s been 3 days no results um I expect to see results quicker on the next app

### 1/5 — Bad

*2021-12-06, version 2.0*

Man I need my money out the account I can’t even get in contact with anyone

### 1/5 — Fake

*2021-12-03, version 2.0*

I tried to create an account, for the first time and it tells me that I have an account created. I didn’t even create an account before on this app.

### 1/5 — Complaint

*2021-12-02, version 2.0*

Please I need Custumer service cos I opened an account to and to login becomes problem keeping prompting error 502 or error 504

### 1/5 — SCREAMS HACKER !!!

*2021-02-15, version 1.4*

Very disappointing ! The fact that they charge a monthly fee of $5 for this is like asking a customer to pay the price for a Mercedes and all you get is a Honda Civic ! Extremely lax security for log in. Once you’re in, they automatically added ability to send money to anyone with just their name, phone number and $ amount which SCREAMS “hacker” and come take my money. I’ve closed down my account before I even got the card in the mail.

### 2/5 — Not happy

*2021-12-06, version 2.0*

Why is my acc not approved yet it been 3 days now they aren’t approved it

### 2/5 — Happy customer

*2021-12-05, version 2.0*

I’m glad I can use this app from anywhere

### 4/5 — Review

*2022-03-14, version 2.1.6.6.5*

Please work on the signup button

### 5/5 — 🤔

*2021-12-07, version 2.0*

Why can’t I sign up for new account. What’s going on. Fix this as soon as possible

## Most praised reviews (1 highest-rated)

### 5/5 — HACKERS

*2021-12-05, version 2.0*

This app is being used to scam people.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*