# MyBTC — MyBTC

> Mobile app for managing prepaid and postpaid BTC services. (iPhone/iPad app by The Bahamas Telecommunications Company Ltd..)

- Source: https://appshunter.io/ios/app/mybtc/id659075245 (this page in markdown: same URL + `.md`)
- Developer: [The Bahamas Telecommunications Company Ltd.](https://appshunter.io/developer/659075248)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.12/5 from 591 App Store ratings · 49 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 79 MB
- Languages: English
- Released: 2013-07-24
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mybtc/id659075245/reviews.md

## What is MyBTC?

My BTC is a free app that will transform the way you manage your prepaid and postpaid BTC services. Manage your prepaid and postpaid accounts from the comfort of your phone. 
- See detailed airtime and balance information for Prepaid including expiration dates 
- Easily purchase Prepaid Plans for superior voice, text and data value 
- Get instant access to billing information for Postpaid customers 
- Buy or transfer Top Up directly from the app 
- Pay your bill without waiting in line 
- Contact Customer Care using Online Chat
- Allow prepaid subscriber to request a credit advance (loan)

## Key features

- View prepaid airtime and balance
- Purchase prepaid plans
- Access postpaid billing information
- Buy or transfer top-up
- Pay bills online
- Online chat with customer care
- Request credit advance

## What do users think of MyBTC?

Overall sentiment: negative

**Pros**

- 🚀 Fast and easy to use for topping up and checking balance
- 👍 Convenient alternative to visiting physical stores
- 💡 Useful for checking multiple accounts
- 📱 Good display and responsive interface
- ✈️ Helpful tool when traveling for business

**Cons**

- 🐛 Frequent app crashes and blank screen issues
- ❌ Payment processing failures requiring multiple attempts
- 🔌 Server connectivity problems and downtime
- ⚠️ Incompatible with newer iOS versions and iPad
- 📊 Missing critical account information (balance, usage details)
- 🔐 Security concerns flagged by Apple
- ⏱️ Slow account updates after payments or plan refreshes
- 🚫 Limited functionality and features
- 😤 Poor customer service and support options
- 📵 Intermittent debit card acceptance issues

**Commonly reported bugs**

- Blank or blue screen upon app launch
- App crashes on iOS 13+ versions
- Incompatibility with iPad and newer iPhones
- Payment processor timeouts
- Debit card payment rejection (intermittent)
- Login failures with phone numbers
- App won't open on desktop/web version
- Account information not loading
- App freezes during payment attempts
- New update prevents logo screen progression

**Most requested features**

- Display account balance prominently
- Show data, talk, and text usage visibility
- Enable bill payment functionality
- Add biometric/passcode login to avoid constant sign-ins
- Update app design and UI/UX
- Add technical fault and outage reporting
- Improve real-time account information updates
- Support for newer iPhone and iPad models
- Add plan purchase options for new customers

## Recent user reviews (10 of 49)

All indexed reviews: https://appshunter.io/ios/app/mybtc/id659075245/reviews.md

### 1/5 — New update sucks

*2026-05-04, version 8.0.267*

After the new update I can’t get past the logo screen anymore. I can’t even see my account if pay my bill! Fix it please!

### 3/5 — VISA DEBIT CARD

*2026-04-24, version 8.0.265*

Sometimes the app does not accept my debit card, intermittent problem when I attempt to make payment using my debit card.

### 1/5 — Operation

*2026-03-30, version 8.0.262*

The payment option does not work very well, I have to try it anywhere from 3 -7 times before I can effect a payment. When time is an issue (which is most of the time) I have to try for a couple days as going to physically stand in line to make a payment is a last resort.
Writing this review is problematic. The paragraph above must have been written years ago and I don’t have an option of writing a new one. I no longer have to wait, I’m able make a payment the first time. The payment system is the worse I have encountered period, thankfully I’m able to make a payment despite the obstacles so that is a plus.

### 1/5 — Issue with payment

*2026-03-30, version 8.0.262*

Unable to pay via app.  App seems a little buggy.

### 1/5 — No customer service

*2025-11-10, version 8.0.250*

Signed up for BTC fiber account in July. Never got a bill. Quadruple informed them by phone, in person and by chat our contact details and it took 6 days before reconnecting a month ago. Now, one month later, internet disconnected for non payment. Y’all don’t have a clue how to run a business because you only excel in pissing off customers!!! The absolute worst company I’ve ever had the misfortune to work with.

### 1/5 — Useless App

*2025-07-10, version 8.0.238*

This is the WORST app in the universe! The app is always down and it is incompetent!

### 1/5 — Operation

*2025-03-16*

The payment option does not work very well, I have to try it anywhere from 3 -7 times before I can effect a payment. When time is an issue (which is most of the time) I have to try for a couple days as going to physically stand in line to make a payment is a last resort.

### 1/5 — Payment

*2025-03-10, version 8.0.231*

This app needs to be more efficient, blanks out doing payments

### 5/5 — Keeps kicking me off and have 7 bills

*2025-03-04, version 8.0.231*

Fix it

### 5/5 — Usage visibility

*2025-01-04, version 8.0.226*

I wish I were able to see my data , talk and text usage

## Frequently asked questions about MyBTC

### What can I do with this app?

This app allows you to manage both prepaid and postpaid BTC services. You can view detailed account information, purchase prepaid plans, access billing details for postpaid accounts, buy or transfer top-ups, pay your bills, and contact customer care via online chat. It also enables prepaid subscribers to request a credit advance.

### Is this app free to use?

Yes, the app is completely free to download and use. There are no charges associated with managing your BTC services through the application.

### What kind of information can I see for my prepaid account?

For prepaid accounts, you can see detailed airtime and balance information, including expiration dates. This helps you stay on top of your usage and plan accordingly.

### How can I pay my bill using this app?

You can pay your postpaid bill directly through the app without needing to wait in line. The app provides instant access to billing information and a convenient payment option.

### Can I get a loan or credit advance with this app?

Yes, prepaid subscribers can request a credit advance directly from the app. This feature provides a convenient way to get a temporary loan when needed.

## Version history (last 5 releases)

### 8.0.281 — 2026-07-22

Minor bug fixes

### 8.0.280 — 2026-07-20

Minor bug fixes

### 8.0.276 — 2026-07-08

Minor bug fixes

### 8.0.272 — 2026-05-28

Minor bug fixes

### 8.0.270 — 2026-05-23

Minor bug fixes

## Apps similar to MyBTC

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Your Ashford BC](https://appshunter.io/ios/app/your-ashford-bc/id1452979480) | — | Free | Productivity |
| [SyncOnSet 5.0](https://appshunter.io/ios/app/synconset-50/id1460160860) | 1.7 (61) | Free | Productivity |
| [ZappID](https://appshunter.io/ios/app/zappid/id1455029820) | — | Free | Productivity |
| [Thetis Tools](https://appshunter.io/ios/app/thetis-tools/id1460268980) | — | Free | Productivity |
| [Jumpstash](https://appshunter.io/ios/app/jumpstash/id1465670860) | 4.2 (5) | Free | Productivity |
| [OneTwoCount](https://appshunter.io/ios/app/onetwocount/id1454584180) | — | Free | Productivity |

## More apps by The Bahamas Telecommunications Company Ltd.

- [BTC Radio](https://appshunter.io/ios/app/btc-radio/id1455981324)

All apps by The Bahamas Telecommunications Company Ltd.: https://appshunter.io/developer/659075248

## Related topics

[top up btc](https://appshunter.io/ios/topics/top-up-btc) · [bteam](https://appshunter.io/ios/topics/bteam) · [nbtelecom](https://appshunter.io/ios/topics/nbtelecom) · [my btr money](https://appshunter.io/ios/topics/my-btr-money) · [mytsc](https://appshunter.io/ios/topics/mytsc)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*