# myBuckeye — user reviews

> 14 indexed App Store user reviews of myBuckeye by Buckeye Cablevision, Inc., rated 2.05/5 from 41 ratings.

- Source: https://appshunter.io/ios/app/mybuckeye/id1571340716/reviews
- App overview in markdown: https://appshunter.io/ios/app/mybuckeye/id1571340716.md
- Rating breakdown: 5★ 8 · 4★ 2 · 3★ 0 · 2★ 3 · 1★ 25

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2025-08-13*

I can’t even get my account registered and cannot call to get help from a person. Just read the review about not being able to pay your bill. What is the point? Thanks for wasting 30 minutes of my day.

### 1/5 — Terrible

*2025-02-03*

Does not work. Huge waste of time. 0 stars.

### 1/5 — Pointless App

*2024-11-09*

Seriously what is the point? Can’t make a payment, can’t view your bill, can’t add payment method, and can’t set up auto pay. You literally just get redirected to Google for EVERYTHING! This app is horrible.

### 1/5 — Useless

*2024-08-14*

Probably the most useless app that I’ve ever used. The app does not let you view your bill, add a payment method, or even pay your bill. You either get caught in a loop of logging in, or it takes you to the web browser where you experience the exact same issues. I have never had more issues paying a bill in my life. The only actual option to pay your bill is to call and pay it over the phone. (This has been a long-standing problem since I registered an account with Buckeye broadband.)

### 1/5 — Just use the website

*2024-07-02*

They sent me an email to try the app and I’m like oh okay why not. Well it won’t even let me login.

### 1/5 — Kinda useless to download

*2024-03-23*

Every time you try to pay a bill or do anything on the app it direct you to the web browser so what’s the point of the app?

### 1/5 — Terrible app

*2023-07-15*

Can’t even get to log in! My information is correct yet it’s telling me it’s not! You can do better Buckeye!

### 1/5 — Not worth the trouble

*2022-08-14*

Have tried for 6 months to use this app. Been on the phone and in person more times than I can count, trying to figure out how to make it work. Do not waste your time with it. Nothing but a waste.

### 1/5 — Needs fixing ASAP

*2021-12-27*

Decided to move to the app since the website has been under maintenance for the past month but can’t even go pass the login due to the app not displaying my security questions. How on Earth am I suppose to answer the questions if they are not visibly displayed? 

Please fix your app or your website ASAP so I can pay my bills.

### 1/5 — Crashes when not allowing Notifications

*2021-10-30*

If you do not allow notifications when prompted in iOS 10--App crashes--Please fix this bug.

## Most praised reviews (4 highest-rated)

### 5/5 — Great App

*2021-09-29*

Easy to use, good look.

### 4/5 — Rate

*2024-12-29*

Looks convenient it cant even get it to allow me to register.

### 2/5 — Needs work

*2021-12-03*

This app is not as user from as it should be. Very poorly done considering this is a media company. Buckeye should have one of the best apps around instead of this cheap one.

### 2/5 — Not impressed

*2021-07-06*

Better off using the web site

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*