# myBurgerLab+ — user reviews

> 32 indexed App Store user reviews of myBurgerLab+ by MYBURGERLAB SDN. BHD., rated 3.75/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/myburgerlab-plus/id1376421560/reviews
- App overview in markdown: https://appshunter.io/ios/app/myburgerlab-plus/id1376421560.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (11 of 32)

### 2/5 — New account sign up is buggy

*2025-02-09, version 3.9.0*

The code generation is problematic. Cant seem to get the 6 digit code despite refreshing several times

### 2/5 — Problem with signup

*2024-10-02, version 3.7.1*

Waiting the code like forever brah 😌

### 2/5 — Poor app UI

*2023-08-18, version 3.3.3*

Click “Login” to see saved address button then it shows you the benefit of signing in. 🤣 what’s the point ?!

### 1/5 — Error

*2021-11-08, version 2.1.6*

I cant enter birthdate :( Only give one option which is the current date

### 1/5 — Rubbish App

*2021-08-19, version 2.1.5*

The code will never send to my phone, if it does, the code already expired! What for?

### 1/5 — Very difficult to get info about burgers and promos.

*2021-05-07, version 2.1.3*

Saw the Kampung Vibes burger promo panel in the app but couldn’t get further details. My interest in the ‘new’ burger was piqued but my heightened expectations were dashed when I couldn’t get details in the menu either.  It should be a as easy as click and view to get the burger description. Have to go to Instagram and then search for it. Also can’t provide such feedback on the app unless it’s to rate an outlet. You can be so much better!

### 1/5 — Funny Tracking system

*2020-11-09, version 2.0.10*

Where is order history and where is order numbers, I have ordered burger now asking me for order number to track ???? What kind of logic you guys use, you should have active order option for your delivery system,

### 1/5 — Couldnt find any address

*2020-10-11, version 2.0.9*

I wrote my address and nothing happens

### 1/5 — Messy apps

*2020-08-29, version 2.0.7*

After scan still asking for customer name to be put into orders, then whats the point i sign up and register to the apps? And for rewards, if you accidentally press REDEEM before they manage to scan then your rewards and of course the points also gone. This is nonsense.

### 2/5 — No pin

*2020-02-03, version 1.4.0*

Hello, i have been trying to register in the app but i haven't received any pin number. I have tried reinstalling and also restarting my phone. Nothing works.

### 1/5 — Unable to delete account

*2019-03-31*

It’s poor practice to not include a simple button that says “delete account”.

**Developer response:** Hey fam, while we hate to see you go, you can uninstall the app any time. We’ll always be here to support and answer any questions you may have. If you require further assistance, we can be reach at +6018 9722 620.

## Most critical reviews (10 lowest-rated)

### 1/5 — deleted

*2025-08-24, version 3.10.4*

tak menjaga sensitiviti umat Islam

### 1/5 — No longer interested with myBurgerLab

*2025-08-22, version 3.10.4*

Uninstall and no longer interested with the place due to that offensive comment from Mr Andrew.

### 1/5 — Disgraceful Behavior from a Malaysian COO – Unacceptable!

*2025-08-22, version 3.10.4*

Your COO’s rude and offensive behavior towards Muslims is absolutely disgraceful—especially coming from a Malaysian who should understand the importance of respecting every religion and race. This kind of conduct is intolerable and demands immediate accountability.

### 1/5 — Lowsy burger. COO is a cpp extremist

*2025-08-22, version 3.10.4*

Bad!

### 1/5 — My birth date was changed.

*2025-07-27, version 3.10.3*

Why in the earth did you change my birthdate?

### 1/5 — Issues with online payment

*2023-11-05, version 3.3.9*

The system is taking too much time to load and do any online order, they keep asking for email verification and saying the account is blocked. The technical team really need to look into this issue seriously.

### 1/5 — Useless apps

*2023-05-03, version 3.2.4*

Love r burger 🍔 but t apps is useless NO verification received after 10 times of trying

### 1/5 — Pointless app Lousy Reward system

*2022-11-29, version 3.0.9*

does not find the purpose for the existence of the app. The points rewards also very terrible, need 125 points to redeem and the points expired very quick.

### 1/5 — GENSHIN IMPACT

*2021-11-24, version 2.1.6*

2:59 went to website and saw slots alr booked. quickly managed one for myself, waited until now finally can pay. guess what, the website crashed

### 1/5 — Screw u

*2021-11-24, version 2.1.6*

Worst all ever

## Most praised reviews (10 highest-rated)

### 5/5 — Great burger but inflexible reward

*2025-11-10, version 3.10.5*

Sincerely your intention to increase patronage with regular visits is understandable. However putting a 30 days expiry date on rewards is really inflexible. Some of your clients dont really work or live nearby any of your outlets. Let the rewards be perpetual if you are genuine in rewarding repeat patronage.

### 5/5 — Pls continue with the Daily Check in

*2023-05-30, version 3.2.8*

Pls continue with the Daily Check In

### 5/5 — Sweeeeet

*2018-10-06, version 1.0.6*

Super easy to use app and love the quiz initiative that’s happening right now! 

Functions of the app are great and no lag/crashing thus far!

### 4/5 — Grabfood

*2020-09-06, version 2.0.7*

Hi can i still getting point by ordering via grabfood?

### 4/5 — Option to change number

*2019-04-05*

I love the app because it’s friendly and notifies when there’s promotion. But it would be better if I had the option to change my number since I just changed to a new number. I will lose all the point rewards that I collected. Please put this into consideration

**Developer response:** Hi ziqzak! Thanks for taking the time to review :) Really appreciate it fam! <3 Please get in touch with us at 018 9722 620 and let us help you resolve this in any way possible. We will be waiting for your message! ;) Talk soon!

### 3/5 — Possible bug?

*2023-11-18, version 3.3.10*

I tried checking in last 2 days and the number of days checked in didn’t increase. And today I can’t even open the app!

### 3/5 — spam msg???

*2021-10-29, version 2.1.6*

started getting spam msgs daily after signing up, do yall sell user info?????

### 3/5 — Points use

*2021-08-22, version 2.1.5*

Very little “Online Use” point redeem. 
Online order cannot use/earn the point too.
Not much to do with the app.

### 3/5 — Okok interface

*2019-09-07, version 1.2.8*

App itself is good but could use a few improvement. For example after a few failed attempts of creating an new account I got lock out for 24 hours being unable to use the app, I had to use my father’s Samsung phone to sign up.

### 2/5 — price

*2025-07-08, version 3.10.2*

price is more expensive than using grab app (not even counting vouchers/points) , it doesnt make sense

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
