# MyBurgh

> Pittsburgh's 24/7 resource for reporting non-emergency city issues to 311. (iPhone/iPad app by City of Pittsburgh.)

- Source: https://appshunter.io/ios/app/myburgh/id1021606996 (this page in markdown: same URL + `.md`)
- Developer: [City of Pittsburgh](https://appshunter.io/developer/1405192495)
- Category: Productivity, Utilities
- Price: Free
- Rating: 3.20/5 from 5 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 31 MB
- Languages: English
- Released: 2015-08-04
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myburgh/id1021606996/reviews.md

## What is MyBurgh?

MyBurgh is Pittsburgh’s 24/7 resource to notify the city’s 311 call center of non-emergency issues. Submit a report with an optional photo or GPS location and receive status updates as the job is completed. With MyBurgh, you can report issues such as:

Graffiti

Potholes 

Missed garbage pickup

Overgrown grass

You can also use MyBurgh to get refuse collection reminders, hear about the latest updates in city government and provide the city with feedback on key issues.

## Key features

- Report non-emergency city issues
- Submit photos and GPS locations
- Track report status updates
- Receive refuse collection reminders
- Get city government updates
- Provide city feedback

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/myburgh/id1021606996/reviews.md

### 1/5 — Buggy

*2024-09-11*

App does not accept photos half the time (even though it looks like they post) leading to incidents to be closed due to lack of information.

### 1/5 — Can’t see status of tickets anymore

*2023-10-20*

New version removes a lot of the oversight this app provided. Now you can’t see more than your recent 20 tickets and even then you can’t see the reason why the ticket was closed. Useless

### 4/5 — Honorable mention

*2023-10-12*

Wow. Much improved from how it was before. Bumping you up from 2 stars to 4. 

Weeds/Debris is not fully visible/clickable on the screen when scrolling down through the Select Service Type list. iPhone 13 Pro Max here screen size. 

I like your hamburger menu, gives it a modern feel. I was signed out and didn’t realize. I think you should prompt users to sign in upon loading the app for the first time but allow them to continue as a guest if they want to so they can still use the app. I was able to sign in later but I didn’t realize why I couldn’t submit a request (because I wasn’t signed in). 

The yellow on the request screen highlighting things is bad. I can tell one of your devs did that and not a PM or designer he he. No offense. Please remove the ugly yellow that looks like a highlighter vomited all over ha ha. You could ask people a series of questions like—is this related to trash removal?  If yes, then they could still fill out the form but the submission would go to that department. Makes it more user friendly, although it is a pain for your devs to code, it just looks nicer and is easier for the user. 

Summer guide is a little late—it’s October now. Maybe make winter guide or remove all together. Like the idea, if just doesn’t work now. 

Keep fixing and improving and I’ll come back to give you more ideas. Good job.

### 1/5 — Why have the app if there’s no action

*2023-05-17*

Reported several ongoing issues with seemingly zero follow up after several weeks. Also, once you’re logged out, there’s no way to reset your password If your password manager did not remember the password or you didn’t write it down. Also, removing the garbage/recycling info was such a step backwards, it’s not comprehendible why it was removed.

### 2/5 — App needs a full overhaul

*2022-08-27, version 6.7*

There are times I’d LOVE to use it but the app is just not user friendly. It’s old and you can tell the city hasn’t invested the money into its upkeep. It’s buggy. 

The city should invest a good chunk of money into keeping it up to date and fixing existing problems. 

Imagine a one stop place for city residents to do business like pay for things, report problems about roads, access services etc. 

Please fix!!!

### 5/5 — I Love The Visibility

*2020-05-07, version 6.7*

Government is bureaucracy at its purest form, but this app atleast provides some transparency into the movement of an issue that is raised. It does a great job with providing all residents with a way to report, track and record the issues that are created. Not sure of many other cities that give this sort of method and follow up to a wide variety of public concerns. 2 👍🏾👍🏾 from me! Download and share with a friend.

### 1/5 — Update DESTROYED this AP!!

*2019-05-20, version 5.6*

It was so great to be able to tap on this app and instantly know my garbage pick up day etc. now it’s a mishmash of everything and anything that I don’t need - BOO
HISS! Change it BACK

### 2/5 — Update is horrid

*2019-02-19, version 5.6*

Before you could tap to see garbage pickup and a clean simple page appeared with the date for garbage, the next date for recycling, and the next yard pick up day... now you have to tap through multiple pages to get to the same schedule that they mail to you and you need to turn your phone or zoom in to be able to read the darn thing. It was EASIER THE OTHER WAY! Change it back! Seriously the city screws up everything

### 2/5 — Doesn’t work well

*2019-01-29, version 5.6*

Agree with other user. Visuals are off and bookmarks/favorites don’t work well. Try again?

### 1/5 — Doesn’t work

*2018-08-14, version 5.6*

You can’t leave reports to have issues repaire

## Frequently asked questions about MyBurgh

### What types of issues can I report with MyBurgh?

MyBurgh allows you to report non-emergency issues such as graffiti, potholes, missed garbage pickup, and overgrown grass directly to Pittsburgh's 311 call center.

### Can I track the status of my reports in MyBurgh?

Yes, MyBurgh provides status updates on your submitted reports, allowing you to see when the job is completed.

### Does MyBurgh offer reminders for garbage collection?

Yes, MyBurgh can be used to receive reminders for refuse collection, helping you stay on schedule with your garbage pickup.

### How does MyBurgh help me stay informed about city government?

The app provides updates on the latest news in city government and allows you to offer feedback on key issues, keeping you connected to local governance.

### What devices does MyBurgh support?

MyBurgh is available for iPhone and iPod devices.

### Is MyBurgh available for Android devices?

Based on the provided data, MyBurgh is listed as supporting iPhone and iPod devices, with no mention of Android compatibility.

### How often is MyBurgh updated?

The latest version of MyBurgh was released on November 24, 2023, indicating that the app receives regular updates to maintain functionality and introduce improvements.

### What is the age rating for MyBurgh?

MyBurgh has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 10.0.5 — 2023-11-24

- 10+ Bug fixes
- Add attachments to existing requests
- View larger photos on existing requests

### 10.0.3 — 2023-10-26

- Fixes My Requests screen not showing more than 20 requests
- History re-implemented inside the request detail screen
- Ability to leave comments on existing requests
- Bug fixes and map location improvements

### 10.0.2 — 2023-10-20

- Implemented new and improved places search
- Fixed notification badge not displayed inside app
- Added nested categories
- Bug fixes

### 10.0.1 — 2023-10-11

10.0.1
Push notifications
10.0
Completely rebuilt application enhances both performance and stability, ensuring a smoother user-experience.
The submission process now supports more field types, providing greater flexibility and customization.
Implemented a 'Request Type' search function to quickly filter out types.
Improved accessibility features, catering towards a broader spectrum of users.
Expanded language options for increased global accessibility and user convenience.

### 10.0 — 2023-10-03

Completely rebuilt application enhances both performance and stability, ensuring a smoother user-experience.
The submission process now supports more field types, providing greater flexibility and customization.
Implemented a 'Request Type' search function to quickly filter out types.
Improved accessibility features, catering towards a broader spectrum of users.
Expanded language options for increased global accessibility and user convenience.

## Apps similar to MyBurgh

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Inform Lancaster](https://appshunter.io/ios/app/inform-lancaster/id1375642211) | 3.2 (9) | Free | Productivity |
| [My Pacific Grove](https://appshunter.io/ios/app/my-pacific-grove/id1585672463) | — | Free | Productivity |
| [Quartzy](https://appshunter.io/ios/app/quartzy/id1613415245) | 3.3 (16) | Free | Productivity |
| [Hostfully](https://appshunter.io/ios/app/hostfully/id1614727748) | 3.7 (50) | Free | Productivity |
| [Manatee 311](https://appshunter.io/ios/app/manatee-311/id1508164257) | 2.0 (3) | Free | Productivity |
| [Go Riviera](https://appshunter.io/ios/app/go-riviera/id634029304) | — | Free | Productivity |

## More apps by City of Pittsburgh

- [Pittsburgh Bureau of Police](https://appshunter.io/ios/app/pittsburgh-bureau-of-police/id1591025078)
- [Pittsburgh Bureau of Fire](https://appshunter.io/ios/app/pittsburgh-bureau-of-fire/id1602072307)
- [PGH311](https://appshunter.io/ios/app/pgh311/id6733227175)

All apps by City of Pittsburgh: https://appshunter.io/developer/1405192495

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*