# MyByrider — user reviews

> 12 indexed App Store user reviews of MyByrider by Byrider Sales of Indiana S, LLC, rated 2.10/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/mybyrider/id1623684692/reviews
- App overview in markdown: https://appshunter.io/ios/app/mybyrider/id1623684692.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 11

## Most critical reviews (10 lowest-rated)

### 1/5 — Error occurred

*2025-10-31, version 1.3.10*

The app is horrible

### 1/5 — App not working

*2024-09-12, version 1.3.7*

Suddenly the app doesn’t allow me to open it - I have used it religiously every 2 weeks for the last 8 months with no problem and now all of the sudden it refuses my log in/ it won’t let me log straight into the app like before it tries to force me through google , Apple or Microsoft and still refuses them. I even re set up passwords for the 3 accounts and Byrider still refuses. I’m just trying to pay my bill a day early . Why is it so difficult?

### 1/5 — Payments

*2024-08-31*

This app is absolute garbage!!! You try to make a payment and get to the confirmation screen and it wont even let you scroll to the make payment button. I think the automated phone payment system was way more convenient and easy to use. Tried to call CNAC and seems like they cant answer a phone now. They say these apps are “for your convenience”, but they are really an excuse to be lazy and forget what customer service is all about.

### 1/5 — Fake “record” of account

*2024-08-26, version 1.3.7*

If you can get it to work you can process payment if they didn’t choose to black out random payment methods.  No payment history no updated balances nothing actually helpful or official whatsoever

### 1/5 — Worthless

*2024-06-19, version 1.3.5*

Was able to make one payment on this app after it transferred from CNAC, now I have to call every month to make payments. App will not let me login.

### 1/5 — I don’t want to use Google or your choices

*2024-01-05, version 1.3.3*

I want to just use my email.  I don’t want it associated with my gmail or to use a Microsoft option or the other one.  I just want to sign in with my email address and it is not an option available

### 1/5 — joke

*2023-10-19, version 1.3.1*

they took off the option to pay it early. anything to make it difficult for ppl and get them penalized when they DONT WANT to do auto payments that’s not fair

### 2/5 — inconsistent

*2024-07-06, version 1.3.5*

for the first 6 months this app worked fine , allowed me to make my payments and more. now it’s unresponsive, it won’t allow me to make a payment, links don’t work etc. i tried uninstalling and reinstalling the app but it didn’t help , then when i try to pay from the CNAC website it doesn’t work either. i try to login using google then add my account number, last name , last 4, etc and when i hit submit it says registration error number 4 or something , now i’m waiting for them to open so i can hopefully make my payment over the phone. in the mean time i had JD Buyrider blowing up my phone as well as my girlfriends wanting to know about their payment, well they would have already had it if there app and website worked right. frustrating

### 2/5 — Meh

*2023-10-20, version 1.3.1*

I was able to get my account connected at one point but now it won’t let me. Can’t log in on website either because they want you to use an app that doesn’t work. Keep uninstalling and trying again, still says error every time i try to log in.

### 4/5 — No I don’t want

*2023-04-05, version 1.2.0*

The only thing that can

## Most praised reviews (2 highest-rated)

### 5/5 — Clean!

*2023-06-20, version 1.2.6*

Works great now that I can log in!

### 5/5 — Batman

*2023-05-19, version 1.2.3*

THIS APP IS EVERYTHING ITS A MUST HAVE!!!!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*