# MyCare App — user reviews > 47 indexed App Store user reviews of MyCare App by Medcare Link LLC, rated 5.00/5 from 9 ratings. - Source: https://appshunter.io/ios/app/mycare-app/id6471098068/reviews - App overview in markdown: https://appshunter.io/ios/app/mycare-app/id6471098068.md - Rating breakdown: 5★ 9 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (20 of 47) ### 1/5 — Geoff49 *2026-03-30, version 1.70* This app is really awful. It seems to be partially a US app and I cannot even enter a UL phone number and therefore cannot progress. If the NHS has paid for this, they should demand our money back ### 1/5 — Not NHS *2026-03-25, version 1.70* Not for UK ### 1/5 — Useless *2025-12-30, version 1.70* Useless and impossible to use and sign in, it doesn’t even use correct English ### 1/5 — Phone *2025-12-10, version 1.70* Will not enter phone number. Split number with dash’s cannot enter last digit ### 1/5 — Mrs *2025-11-06, version 1.70* I’ve tried to create basic file and it won’t let me input my mobile number so impossible to log on ### 1/5 — Issue with inputting mobile number *2025-10-28, version 1.70* My mobile number doesn’t fit at sign up stage so unable to register ### 1/5 — Can’t register *2025-10-22, version 1.70* Will not accept uk format phone number - useless ### 1/5 — I’m not in the USA *2025-08-03, version 1.70* If you read this - just to google or any search engine and type in mycare nhs and click on the mycare with the little heart in a red file, it’s a page you go into not an app - Even though you look for MyCare NHS in your App Store and down load you can’t create an account as you’re not in the US!! So don’t waste your time ### 1/5 — Useless *2025-07-15, version 1.70* Can’t change from US to English ### 1/5 — Rubbish waste of time *2025-07-12, version 1.70* Registered but never recieve a PIN code ### 1/5 — Poor *2025-07-10, version 1.70* US so won’t send message to my phone to sign up ### 1/5 — Horrible app *2025-07-06, version 1.70* Wouldn’t let me sign up without an American phone number ### 1/5 — !!Not the NHS app!! *2025-06-24, version 1.61* The UK NHS ‘My Care’ app is called ‘My Chart’. Confusing. ### 1/5 — Can’t log in *2025-06-05, version 1.61* Same as other reviews, I can't log in as it assumes I'm from the US and the flag can't be changed. Strange - it's an NHS app!! Disappointing!! ### 1/5 — Not good *2025-06-05, version 1.61* I agree with previous comments ### 1/5 — Annoyed *2025-04-15, version 1.61* Still can’t get out of US, to UK. Poor ### 1/5 — Mr *2025-04-01, version 1.61* Thinks I’m from the US has the Stars and Stripes flag kept saying wrong password changed it so many times, confused me and the darned app Useless ! ### 1/5 — Not even worth a 1* *2025-02-25, version 1.61* Impossible to login in UK as it will only display a USA telephone code. Pathetic ### 1/5 — No access *2025-02-25, version 1.61* As with others that have reviewed this app, it cannot be changed fro usa to uk. Being an nhs app i find this strange. My respiratory nurse suggested it i am so disappointed ### 1/5 — Can’t log in! *2025-02-19, version 1.61* Tried multiple times to sign in and start using App, but is not sending me the verification code, despite trying multiple times…. Just frozen in a loop … What’s the point of going digital if digital has frozen?!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-06-18, version 1.70* Won’t let me enter my phone number. Should have known it wouldn’t work! ### 1/5 — Not safe? *2026-06-17, version 1.70* I downloaded from an email. When I went to login it was all Chinese based. Didn’t feel safe so deleted the app ### 1/5 — I cannot open an account *2026-06-10, version 1.70* When I request a code to be sent via SMS to be able to open my account, it doesn’t come through… thus I cannot open it ### 1/5 — Not good *2026-06-07, version 1.70* Refills phone contact number with Radom digits and won’t allow alterations therefore, no verification code. Rubbish! ### 1/5 — Why? *2026-05-08, version 1.70* Why even have an app that doesn’t work? ### 1/5 — Doesn’t work in NI *2026-05-06, version 1.70* Tried numerous times to register but must be US based as it won’t accept my mobile number ### 1/5 — Cannot enter mobile number *2026-04-29, version 1.70* Because it puts 2 hyphens in the number, meaning the last figure 0 cannot be entered ### 1/5 — What???? *2026-04-07, version 1.70* I’m not in the USA and so cannot sign up with MyCare. I only have a mobile and that doesn’t seem acceptable… ### 1/5 — Malcolm *2026-04-02, version 1.70* Cannot add my phone number as it keeps inserting spaces between numbers therefore not enough space to enter my full phone number. Rubbish app. ### 1/5 — It’s American. *2026-04-01, version 1.70* No NHS in America. So it’s not for anyone else ## Most praised reviews (4 highest-rated) ### 5/5 — 很棒的软件 *2023-12-21* 我一直在洛杉矶寻找一款中医的App 终于找到了 非常好用！ ### 5/5 — Effortless and Reliable - A Lifesaver for Doctor Appointments! *2023-12-20* I recently started using the Mycare app for scheduling my doctor appointments and it has been a game-changer! The user interface is incredibly intuitive and user-friendly, making it a breeze to find and book appointments with healthcare professionals. What I love the most is the app’s reliability and the variety of specialists available at my fingertips. The search functionality is precise, allowing me to filter doctors by specialty, location, and availability, which saves me so much time. I’ve also been impressed by the detailed profiles of each doctor, including their qualifications, reviews from other patients, and available timeslots. One of the standout features for me is the reminder system. The app sends timely notifications for upcoming appointments, ensuring I never miss a session. Plus, the ability to manage and track my medical history within the app is extremely beneficial for keeping track of my health journey. The customer support team deserves a special mention. They’re prompt, courteous, and incredibly helpful whenever I’ve had questions or needed assistance. In conclusion, the Mycare app is a must-have for anyone looking to streamline their healthcare management. It’s efficient, reliable, and makes the often tedious task of booking doctor appointments a hassle-free experience. Highly recommended for its professionalism and convenience! ### 5/5 — Very convenient APP *2023-12-19* I recently downloaded the Mycare app and it has completely transformed my experience with healthcare appointments. The ability to book doctor's appointments online is a game-changer. I no longer have to endure the hassle of making phone calls or searching through various sources for doctor information. Everything I need is right at my fingertips – from choosing a specialist to selecting a convenient appointment time. The user interface is intuitive and makes navigating through the app a breeze. It’s incredibly efficient and saves so much time. I highly recommend the Mycare app to anyone looking for a stress-free way to manage their medical appointments. A solid five stars for making my life easier! Highly recommended. ### 5/5 — A great doctor appointment app I need *2023-12-19* I recently started using the Mycare app and have been thoroughly impressed with its functionalities. The convenience of making appointments is a standout feature. With just a few taps, I can schedule a visit with my preferred doctor at a time that suits me. The invoice processing is equally efficient, allowing me to handle payments and keep track of medical expenses without any hassle. And the doctor search function is a game changer. It helps me find the right specialist quickly, considering factors like location, expertise, and patient reviews. Overall, Mycare has made managing healthcare needs significantly easier and more streamlined. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*