# Mycart Express — user reviews > 25 indexed App Store user reviews of Mycart Express by Mycart logistics LLC, rated 4.50/5 from 911 ratings. - Source: https://appshunter.io/ios/app/mycart-express/id1624277416/reviews - App overview in markdown: https://appshunter.io/ios/app/mycart-express/id1624277416.md - Rating breakdown: 5★ 706 · 4★ 108 · 3★ 34 · 2★ 18 · 1★ 45 ## What do users think of Mycart Express? Overall sentiment: negative **Pros** - 👍 Excellent service - 🚀 Fast and accurate - 💡 Best app for shipping from USA to Jamaica **Cons** - 🐛 Glitchy/buggy app - ⏱️ Slow shipping and long wait times - 💰 Overpriced for clearing items - 🤖 Poor customer service and lack of communication **Commonly reported bugs** - App crashes on launch - Login issues and password problems - Maintenance problems after updates **Most requested features** - Allow package selection before pickup - Improve shipping calculator and pricing transparency - Add feature to return items ## Newest reviews (5 of 25) ### 2/5 — Glitchy/Bug *2025-10-22* App getting worst. it says the update when you go to update it. It just says open no update and it won’t allow you to sign in. Says password is wrong when it’s correct. ### 2/5 — time n price bad *2025-10-21* they take a. week to get items. after delivered in florida n then 2-3 days to over price u for clearing items i dont. recommend ### 3/5 — Maintenance Problem *2024-07-14* From ever since I update this app it’s giving me so many problem ### 2/5 — App and website doesn’t work *2024-04-28* when i go to the website it comes up with error and displays html/ c++ code and the app takes forever to load actually it doesn’t work every-time i want to use it i have to uninstall and download again and i mean every-time please get a new dev team or something because the company is good just not their technology ### 3/5 — Slow but sure? *2023-11-05* Yea MyCart is really slow, but they more legit that others out there ## Most critical reviews (10 lowest-rated) ### 1/5 — The worse courier *2025-08-04* No one tells you but if you’re mce number is incorrect/missing they will charge you a jmd $850 to “manually add it” and to had injury to insult you have to wait an additional 5 business days to get your package added to your account not even the time to consider collecting it is in that. Then they say that’s what they told all customers, I would like to know when I was made aware of this and by who lol then there is no point in using the missing package feature on their app because no one checks that are gets back to you and when you call no one can simple pull up the information. You have to start all over again so no I won’t be using that these clowns. ### 1/5 — Updates is not good *2025-03-01* I don’t like the latest updates as of March 1st 2025. The shipping calculator is a headache it slides around too much I think they should add back the feature where you are able to enter the amount. The address and the openings hours are a bit too fine i rather when are a bit bolder ### 1/5 — Reliable *2024-10-18* Very fast and accurate . ### 1/5 — Maintenance Problem *2024-09-12* This makes no sense when ever the app update that is the time it give problem can’t go in to upload any invoice ### 1/5 — app crashes *2024-07-24* the fkin app crashes as soon as i open it, which dvmb ahh person or group made this ? ### 1/5 — Can’t view anything *2024-07-15* I have packages being delivered in Florida from July 2 and it’s now the 15th and no updates as to where my packages are. ### 1/5 — Code red *2024-03-07, version 3.0.25* Package taking too long to be available stupid people ### 1/5 — Horrible *2024-02-10* The only time your sure to have a great experience with this company is if you cover all your bases as the customer. There’s nothing in place to protect you as the customer while your a client. If you send the correct shipping address to your supplier and they make the error of leaving details off you have to pay, and pay in full for their mistake. If your package needs an invoice and they end up applying a “research” value. They can’t change it on the spot, you have to leave the package, upload the invoice then wait another week before it’s adjusted to the correct price - if it’s even adjusted. Don’t bother calling customer care, they can’t do anything - what I was literally told - other than to “explain” the process to you and WHY it’s being done (doesn’t make it make anymore sense). Oh and their ticketing system, they’ll not respond to your issue then send prompts to close the unresolved ticket. Did you call customer care expecting that they’ll at least flag the package relating to the ticket, nope they will not, you’ll go to pick up the package and it would be as if it never happened. But be sure to know they have everything in place to collect your money and to ensure they do just that. ### 1/5 — My cart *2023-10-18* Worst shipping company ### 1/5 — My packages *2023-10-13* My package takes 10 days to be available to pick up that’s crazy ## Most praised reviews (10 highest-rated) ### 5/5 — Sigh *2026-04-18* My app not opening been trying over a hour now sigh ### 5/5 — Selecting packages *2026-01-06* It would be good to select the packages you come to collect from the app once you scan the QR code or register, so when you go to the counter you get what you are there for… which is beneficial to both the employees and we, the customers. ### 5/5 — Excellent service *2025-03-01* I have use my cart for over a year now and I’ve had no problems at all. They are very polite in the Customer Service area and I have no problem uploading invoices or picking up my packages. my pick up location is the Brunswick village very courteous and excellent service always will continue to use them👍🏽👏for all my overseas shopping experience Thank you My Cart ☺️ ### 5/5 — Best app in Jamaica to ship from the USA especially from Amazon *2024-10-16, version 3.0.33* I give this app a 100/10 best app out there ### 5/5 — Great app *2024-10-10* Easy to use, the best shipping app! ### 5/5 — Service *2024-04-14* Unparalleled service ### 5/5 — Shamoy *2024-03-21* Packages deliver on time love my cart. ### 5/5 — Review *2023-11-17* Great app ### 4/5 — Great *2024-01-16* I like the app and I appreciate how streamlined the company is. With regards to the app I wish there was a subtotal for all packages that are to be collected the option to return items would be great too. ### 3/5 — App issue *2024-07-15* My app isn’t working rn --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*