# myCB

> Secure mobile app for managing and uploading required documents and to-do lists. (iPhone/iPad app by Castle Branch, Inc..)

- Source: https://appshunter.io/ios/app/mycb/id499369849 (this page in markdown: same URL + `.md`)
- Developer: [Castle Branch, Inc.](https://appshunter.io/developer/499369852)
- Category: Productivity, Education
- Price: Free
- Rating: 1.30/5 from 546 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 7.0 · 20 MB
- Languages: English
- Released: 2012-02-07
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mycb/id499369849/reviews.md

## What is myCB?

Knock out your requirements fast with myCB — on the go. No need to worry; it's secure. Access your To-Do Lists to upload all your required documents like immunization records and certifications. For the best user experience, be sure to connect to wi-fi!

User review: “It's nice to be able to keep track of all my info without logging on all the time.” Organize and store those vital documents in one place for safekeeping.

Features:
* Complete To-Do Lists for school, clinical site or employment requirements
* Track status of requirements
* Receive messages regarding requirements
* Upload photos of required documents directly to requirements
* Store required documents in the Document Center
* Organize and store your information

## Key features

- Complete To-Do Lists for requirements
- Track status of requirements
- Upload photos of required documents
- Store documents in Document Center
- Organize and store information

## What do users think of myCB?

Overall sentiment: negative

**Pros**

- 🔒 Secure centralized document storage
- 📋 Convenient document tracking and organization
- 👍 Helpful and courteous customer service (when reached)
- ✅ Useful for maintaining document dossiers for employers

**Cons**

- 🐢 Extremely slow performance and loading times
- 🎨 Outdated interface design (appears from 2003-2010 era)
- 🐛 Frequent app crashes and freezes
- ❌ Unreliable document upload functionality
- 🔐 Constant login/authentication issues
- 📱 Poor mobile app optimization and compatibility
- ⏱️ Excessive time required for simple tasks (30-45+ minutes per document)
- 🚫 Frequent connection errors and timeouts
- 👥 Inaccessible or non-functional customer support
- 📄 Documents blur or become illegible after processing
- ❌ Inconsistent document rejection without clear reasons
- 🔄 Requires resubmission of already-submitted documents
- 💰 High fees for poor quality service
- 🌐 Website equally problematic as mobile app

**Commonly reported bugs**

- App crashes during document upload
- Login credentials rejected despite correct password
- App freezes and requires restart
- Documents fail to load or display
- Connection timeouts during file uploads
- App says update required but no update available
- Greyed-out website interface on some devices
- Broken links and non-functional buttons
- Documents upload multiple times unintentionally
- Uploaded documents become blurry or illegible
- To-do lists fail to load
- App closes unexpectedly with timeout errors
- Session kicks user out requiring re-login
- Password reset functionality issues
- Aspect ratio completely off on some devices

**Most requested features**

- Modern, updated user interface design
- Faster document upload and processing speeds
- Improved mobile app optimization for current devices
- Reliable document quality preservation (prevent blurring)
- Better error messages and user guidance
- Functional online help and support system
- Improved login stability and session management
- Regular app updates and maintenance
- Accessible customer service with reasonable wait times
- Document transfer between institutions
- Cleaner, sleeker design with better visual appeal

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/mycb/id499369849/reviews.md

### 1/5 — Horrible company and app

*2023-06-20*

I submitted my information for a background check over a week ago never got a notification that I submitted my paperwork I finally call today they said you have to submit it ummm I did 4 times already. Logging into the app is horrible it kicks you out of the app makes you resign in. I go on to the website to see if I can go into documents forget it it freezes up and I have to log in again. The worst site and app to use not sure why my school has chosen this company but they should really look into going with another company.

### 1/5 — Most poorly made app I have ever used

*2023-05-17*

This app has several major problems and flaws. I wish my school was not using this app to verify records because there are so many problems and you can’t access online help. When you try and get help nothing happens and the page just spins saying retrieving online help but times out and closes the app out. CastleBranch needs to hire actual programmers and coders to make this app functional. What are the doing with the fees we pay to use this terrible service?

### 1/5 — Horrible and useless

*2023-04-21*

This site is joke and my university already has literally, all of this information but are to lazy to access it. The clinical site that I will be placed at is already my employer and I have to pay for another background check?? Are you kidding me?!?!  Plus my immunization won’t load so I faxed them; guess what still not anchored into my account because I’m sure an actual person doesn’t really work there. This site is a joke and the institutions should stop taking my money if they can’t figure out my immunization status and whether or not I’m a criminal

### 1/5 — Girl please do not download

*2023-01-11, version 2.0.8*

Now I’ve never written a review before, but this is the worst app I’ve ever used. First off it looks like it was made with an iPhone 4. Nothing ever loads. It takes a million years and then gives you an error message and makes you start all over again. DO NOT waste your time in this app. Trust me just go on your laptop and use the browser it will save you so much time and sanity!!

### 1/5 — First time reviewing an app because it’s so bad

*2022-11-09, version 2.0.8*

I have never reviewed an app before but I decided to for this one because of how atrocious it is. First off, the website is hardly any better. It’s clunky, slow, and the navigation is not user friendly. 

This app is all of that but pretty much non functional. Half the stuff doesn’t load to begin with. It looks like it’s formatted for windows XP. The aspect ratio is completely off as well.

### 1/5 — Worst app I’ve ever downloaded

*2022-07-31, version 2.0.8*

I have to use this app for submitting documents for nursing school, and it is the most inconvenient program I have ever used. Considering most of the time I can’t even submit a document without the app failing… as well as documents taking forever to be uploaded and checked off.

### 1/5 — Worst service ever

*2022-07-20, version 2.0.8*

I have been fighting with this service for the second year in a row and it has been so horrendously bad. The app looks like it was last updated in 2010 given the format and it is not easy by any means to upload your requirements, making life even more stressful when you have deadlines. I wish my school would use another company.

### 1/5 — Avoid at all costs

*2022-07-18, version 2.0.8*

This app is absolutely horrendous and impossible to work with. Constant “connection errors”, customer service that you can never actually talk to after waiting on the phone for over an hour, and pages meant to help you that can load and load and never actually display documents. I would sooner eat glass, count every blade of grass on this planet, nail jelly to a wall, than have to use this app. Unfortunately, my university believes this is the ideal service to use and I will be stuck with it for years to come. I sincerely hope Castlebranch plans on improving their next to useless system. The website is just as horrible.

### 1/5 — Terrible App

*2022-06-30, version 2.0.8*

I have to upload files through this company/app every year for my program at college and every year I run into problems trying to upload the items I need to submit. Customer service is worthless when it comes to needing help. All around terrible

### 1/5 — Embarrassingly Bad App

*2022-05-30, version 2.0.8*

I had to pay about 150 dollars to even use this platform as required by my university. It is the most lazy document uploading service I have ever seen. The interface looks like it was designed for an iphone 3. I can’t upload anything from my phone without the app crashing. Documents randomly get rejected. There are sometimes not even links to click on to submit documents. Terrible excuse for an app, and a horrendous cash grab.

## Frequently asked questions about myCB

### What does myCB do?

myCB is a secure mobile application designed to help you manage and upload essential documents such as immunization records and certifications. It allows you to complete to-do lists for various requirements, track their status, and store your vital information in one organized place.

### What are the key features of myCB?

Key features include the ability to complete to-do lists for school, clinical site, or employment requirements, track the status of these requirements, receive messages about them, upload photos of necessary documents directly to requirements, and store all required documents in a dedicated Document Center for safekeeping and organization.

### Is myCB free to use?

Based on the provided information, myCB is a free application. There are no mentions of subscription fees, in-app purchases, or advertisements, indicating it is available at no cost to the user.

### Who is myCB designed for?

This app is intended for individuals who need to manage and submit various requirements, such as students, healthcare professionals, or employees. It's particularly useful for those who need to keep track of and upload documents like immunization records and certifications for their respective institutions or employers.

### How does myCB help organize my documents?

myCB helps organize your documents by allowing you to upload photos of required items directly to specific requirements on your to-do lists. Furthermore, it provides a Document Center where you can store these required documents, ensuring all your vital information is kept safe, organized, and easily accessible in one central location.

## Version history (last 1 release)

### 2.0.8 — 2018-02-19

This app has been updated by Apple to display the Apple Watch app icon.

Bugfix and stability improvements

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## More apps by Castle Branch, Inc.

- [Wellness Center - Castlebranch](https://appshunter.io/ios/app/wellness-center-castlebranch/id1523836351)

All apps by Castle Branch, Inc.: https://appshunter.io/developer/499369852

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*