# MyChair: Client Book — user reviews > 257 indexed App Store user reviews of MyChair by J3 Software, LLC, rated 4.50/5 from 423 ratings. - Source: https://appshunter.io/ios/app/mychair-client-book/id376771196/reviews - App overview in markdown: https://appshunter.io/ios/app/mychair-client-book/id376771196.md - Rating breakdown: 5★ 325 · 4★ 44 · 3★ 18 · 2★ 8 · 1★ 28 ## What do users think of MyChair? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 📈 Helps manage business - 💰 Good value for money - 👍 Customizable - 📱 Convenient to have on mobile devices - 🔍 Detailed client history and records - 🔔 Useful reminders and notifications **Cons** - 🐛 Crashes and glitches - 🔄 Sync issues between devices - 🤔 Confusing or unintuitive UI - 🔒 Unreliable data backup - 🕰️ Slow performance - 💸 Expensive subscription - 🚫 Poor customer support **Commonly reported bugs** - Appointments disappearing or getting lost - Incorrect or duplicated client information - Calendar not displaying properly - Inability to update or edit bookings - App crashing on certain actions **Most requested features** - Retail product management - Advanced reporting and analytics - Automatic client reminders - Ability to add new clients during booking - Improved calendar and scheduling features - Integration with other business tools ## Newest reviews (10 of 257) ### 4/5 — Tips for improvement *2026-06-19* It would b nice if u can go to appt histories on same day appointments then caging to go back to contacts and search it there ### 4/5 — Last *2024-10-01* Lost 11 days of information when I updated the app today. All appointments lost and information inputted gone. I cannot seen to get customer support. This happens quite often when I’m forced to update the app. I pay $99 a year for this!? Updated:: I finally was able to reach Jeremy at support. He has been helpful and all of my information was restored within 24hours. My best advice is screen shot schedule before updates till all the bugs are out. **Developer response:** Hi, I believe you reached out to our support and we were able to restore your data from your iPad that was not syncing. I have not seen a reply from you, could you maybe reply to the support ticket and also update the review since this issue was resolved with in 24 hours. -Jeremy. ### 3/5 — Subscription renewal not working in app *2024-09-18* The app is not allowing me to update my yearly subscription. Now my daily calendar has gone haywire. Everything is all over the place. Need help fixing this asap. ### 4/5 — Works well for hairdressers *2024-07-23* Been using this app for a few years now and it does work well for a rent a chair. Love how it syncs my iPhone and iPad. t could be better with a retail component that allows you to enter and sell products as you do services. And if the Income from Services and Retail sales automatically tallied on the Income Report. Otherwise great little app. ### 2/5 — Do not like change *2024-07-17* Charged twice in a year for this app and no way to contact anyone. Phone number just keeps ringing the live chat has nobody available even in the middle of the day and my emails won’t deliver. Frustrating to say the least. I would like to speak to someone. Not liking the new update that completely changed the setup. Used the app for several years now and was completely satisfied with how it was formatted. Having to relearn how to use it. Plus it keeps crashing. Not sure if it needs a bug fix for that but there’s no new update. ### 3/5 — Do not like change *2024-07-12* Not liking the new update that completely changed the setup. Used the app for several years now and was completely satisfied with how it was formatted. Having to relearn how to use it. Plus it keeps crashing. Not sure if it needs a bug fix for that but there’s no new update. ### 2/5 — Update is awful! *2024-06-27* I want to open to the day that is…Not a month ago! I don’t have time to keep looking for the correct day! Please fix this!!!!! ### 5/5 — More than good *2022-06-25* This App gives me everything and more that I have needed working in a rent a chair situation . Excellent support . ### 5/5 — Love this app. *2022-02-26, version 3.0.27* I have used this app for years and not only do I use it for my hair salon but for all my other scheduling. I do have to pay the yearly fee but this is so worth it to me. If I have any issues I get help in a timely manner. ### 5/5 — MyChair *2021-11-30* The app has had most bugs fixed but there is still room for improvement. It doesn’t sync with your address book and the re-occurring appointments needs a alert when you get to the last one. The other quirk is when you want to delete re-occurring appointments it asks if you want to delete want to delete all linked appointments and it deletes historical data/completed appointments. But that said it is a good app ## Most critical reviews (10 lowest-rated) ### 1/5 — Record limit *2026-08-15, version 3.88* This is not cool. You updated the app without allowing us to understand that you change the record limits from 500 appointments to. 50 on the free tier without letting us know which forces us to have to pay for it in order to get your information out not cool. ### 1/5 — Owner *2026-05-03, version 3.85.0* I has really liking this app until the last update. DO NOT LIKE THAT I CAN NOT SEE PAST APPOINTMENT. Thinking but going back to paper book again ### 1/5 — Paid and no access *2025-01-15* 2F5-2F1722BE-0003 paid renewal on 11 January and still not able to access app. This is for a business owned by my disabled so. Follow up emails also sent ### 1/5 — Last update *2024-09-25* Lost 11 days of information when I updated the app today. All appointments lost and information inputted gone. I cannot seen to get customer support. This happens quite often when I’m forced to update the app. I pay $99 a year for this!? **Developer response:** Hi, I believe you reached out to our support and we were able to restore your data from your iPad that was not syncing. I have not seen a reply from you, could you maybe reply to the support ticket and also update the review since this issue was resolved with in 24 hours. -Jeremy. ### 1/5 — Don’t like this new update. *2024-07-06, version 3.44* Update 7/5/2024 New update done yet when opening the app the calendar shows the current month but the drop down shows the previous month and have to scroll down which is a waste of time. Even if you touch the day on the calendar it doesn’t do anything. Your previous version was so much better!!!! Please fix it to be like it use to be. Pay too much money for this when we got other options that even free. Update 7/1/2024 There’s still a need to scroll down to todays date. It opens in June 1st 2024. Please please fix this ASAP! New update. 6/28/2024 So the update is almost like the old one but we still need to scroll down to look at current date. Can’t even just touch the date on calendar and have it open that date. Scrolling down the dates takes time away from getting ready for next client when scheduling future appointments. I hate that I have to now scroll down to look at my today appointments. The old way of looking at the.l calendar was way better I’m with the review that’s posted right before mine. Please correct this!! I’ve been using the app for many years and talk very highly about it to fellow stylist. Please change it back or give us options to change it back to how it was. Sincerely, Loyal Client! ### 1/5 — Don’t like this new update. *2024-06-26* I hate that I have to now scroll down to look at my today appointments. The old way of looking at the.l calendar was way better I’m with the review that’s posted right before mine. Please correct this!! I’ve been using the app for many years and talk very highly about it to fellow stylist. Please change it back or give us options to change it back to how it was. Sincerely, Loyal Client! ### 1/5 — Why did you change it ?!! *2024-06-25, version 3.39* So difficult to manage sadly I will have to go ### 1/5 — Don’t like the new update view. *2024-06-23* The most recent update, 2 days ago, will not show me my monthly view, which I prefer. My scrolling list on the home page starts a month previous and I have to scroll to get to the current date. Is there a fix to show my month has my default? ### 1/5 — Molesta *2023-07-08, version 3.33.0* Lamento que me cierran mi cuanta cuando tuve que pagar por ella , como me pueden explicar esto ! ### 1/5 — Issue with access *2022-01-18* Have paid for full access and not able to access. Sent email several days ago and no response received. This is impacting my business ## Most praised reviews (10 highest-rated) ### 5/5 — Tips for improvement *2026-08-05* It would b nice if u can go to appt histories on same day appointments then going back to contacts and search it there ### 5/5 — My Chair 1 *2025-04-24* I’ve been using this app for 12 years now. It has all I need for my business demands. The support system is a plus. The price is a bonus. I highly recommend it. ### 5/5 — Best app ever! *2024-10-16* I love everything about this app! It’s so organized and I love the color coding for services. My clients even love the reminders, it’s so helpful. If there is ever an issue, Jeremy is an email away and always quick to respond and fix bugs. Highly recommend ### 5/5 — Excellent Customer service!! *2024-10-11* My chair is the only apple I ever use for my appointment scheduling. This is mainly due to the fact that Customer Service is always responsive and able to act quickly to rectify the very few issues that have come up. I’ve been with my cheer for over a decade and find it to always have improvements, Jeremy is the best at any and all issues with the app! When have you heard that an app has an actual person that you can contact for any issues? Well, my Chair does the best out there. If you are on the fence I’m here to tell you don’t delay get it.. ### 5/5 — Confirmations *2024-10-08* The client reminder’s are unreliable. Sometimes they work and sometimes they don’t . ### 5/5 — Love this app. *2024-10-07* I have used this app for many years and not only do I use it for my hair salon but for all my other scheduling. I do have to pay the yearly fee but this is so worth it to me. I am also glad that it’ll now sync with my phone, iPad and computer. If I have any issues I get help in a timely manner and actually speak to Jeremy. Totally recommend. ### 5/5 — Excellent app to keep your clients happy *2024-09-18* This app keeps everything organized, and I like the colour coordination and my clients love the Reminders ### 5/5 — Love the app *2024-07-23* Had this app for years. Had a small prob with the newest update but Jeremy helped me get everything figured out. ### 5/5 — Newer update is much better! *2024-07-02* Thank you for this newer update and directions on using it! Thank you~much better! ### 5/5 — Best scheduling app! *2024-01-17* I’ve used this app for quite a many years. Jeremy always is there to help when I have questions or issues, I’m not the most tech savvy. I love being able to make this app uniquely my own (color themes, timing, prices…etc.) my clients love the confirm feature and I still love having my own personal touch booking my clients. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*