# MyCHELCO > Mobile utility management for paying bills, reporting outages, and account access. (iPhone/iPad app by Choctawhatchee Electric Cooperative, Inc..) - Source: https://appshunter.io/ios/app/mychelco/id1142863582 (this page in markdown: same URL + `.md`) - Developer: [Choctawhatchee Electric Cooperative, Inc.](https://appshunter.io/developer/1616728358) - Category: Business, Utilities - Price: Free - Rating: 2.40/5 from 17 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 109 MB - Languages: American English - Released: 2017-08-18 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mychelco/id1142863582/reviews.md ## What is MyCHELCO? Powerful service at your fingertips--wherever you go! We've packed your most requested services in one little app. Secure, easy and always on for you to: · Pay your bill · Check account information · Report an outage · Call or send us an email · Get directions to our offices · Sign up for notifications ## Key features - Pay bills - Check account information - Report outages - Contact support - Get office directions - Sign up for notifications ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/mychelco/id1142863582/reviews.md ### 1/5 — Useless app *2026-01-29* You can’t open the app it keeps crashing. Please fix! ### 1/5 — Purposeless *2026-01-03* Outages cannot be submitted from the app when the power goes out ### 1/5 — Please fix! *2025-06-01* App Crashes. ### 1/5 — Please fix! *2023-10-19* App Crashes. ### 1/5 — Not user friendly *2021-02-10* Could not make payment using the app. When you try and enter your credit card info and hit the next arrow it just closes the app altogether. At least using the iPhone 12. ### 1/5 — Updated to uselessness *2018-10-11* CHELCOConnect app worked before used it just a few days prior. Now I can’t connect to your severs it keeps timing out. I’ve tried uninstalling and reinstalling resetting and more. I’ve tried different internet sources nothing the app is useless. ### 5/5 — Great APP! *2018-08-11, version 5.0.23* Today, for the first time, I used the Chelco App to review my account and pay my bill. Great experience and no long download times between switching from page to page. Highly recommend! ### 1/5 — Pointless *2018-08-07* I hope chelco didn’t pay some company a lot of money for developing this app. The interface looks like garbage and moving from screen to screen takes about 8 minutes of load time. Tried to access my account to pay my bill and it kept timing out. Tell whatever junior developer that fumbled his way through this to give you your money back, chelco! Garbage. ### 1/5 — App simply does not work. *2018-01-12* I have tons of Apps on my iPhone. Many are payment Apps. They all work. This one doesn’t. ## Frequently asked questions about MyCHELCO ### What can I do with MyCHELCO? MyCHELCO allows you to pay your bill, check your account information, report an outage, contact the cooperative via call or email, get directions to offices, and sign up for notifications. ### Is MyCHELCO free to use? Yes, MyCHELCO is available for free download and use. It does not have any in-app purchases or advertisements. ### What devices does MyCHELCO support? MyCHELCO is supported on iPhone, iPad, and iPod devices. ### How often is MyCHELCO updated? The latest version is 26.01.10, and the app was last updated on March 19, 2026, indicating regular updates to ensure functionality and security. ### What is the age rating for MyCHELCO? MyCHELCO has an age rating of 4+, making it suitable for a wide range of users. ### How can I report an outage using MyCHELCO? You can easily report an outage by selecting the 'Report an outage' option within the MyCHELCO app. ### Can I contact customer support through MyCHELCO? Yes, the app provides options to call or send an email to customer support directly from within the application. ### What is the user feedback on MyCHELCO? MyCHELCO has an average rating of 2.4 stars from 17 ratings, suggesting there may be areas for improvement based on user experiences. ## Version history (last 5 releases) ### 26.01.10 — 2026-03-19 -Added liability waiver acknowledgment for cutoff account payments -New alternate outage reporting options now available -Support for PayGo barcode display -Improvements to Multiple Accounts payment flow -Bug fixes and stability improvements -Enhanced performance and security ### 25.07.06 — 2025-08-08 1. Multi-Service Linked Accounts 2. Dark Mode 3. Usage Tracker Screen Redesign 4. Bugs and Enhancements. ### 25.02.02 — 2025-03-03 - Dark mode option is available. - Bug fixes and performance improvements. ### 24.08.06 — 2024-08-30 - Bug fixes and performance improvements. ### 24.04.06 — 2024-07-24 - Bug fixes and performance improvements. ## Apps similar to MyCHELCO | App | Rating | Price | Category | | --- | --- | --- | --- | | [Ronny's Car Wash of Florida](https://appshunter.io/ios/app/ronnys-car-wash-of-florida/id1501528137) | 2.2 (9) | Free | Business | ## Related topics [chelco](https://appshunter.io/ios/topics/chelco) · [my chelco](https://appshunter.io/ios/topics/my-chelco) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*