# MyChildrensMercy — user reviews

> 6 indexed App Store user reviews of MyChildrensMercy by Children's Mercy Hospital, rated 2.00/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/mychildrensmercy/id6443944512/reviews
- App overview in markdown: https://appshunter.io/ios/app/mychildrensmercy/id6443944512.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 8

## Most critical reviews (6 lowest-rated)

### 1/5 — Horrible

*2025-12-04*

This app is horrible. I’m unable to access anything I need from my child’s medical record. I tried using the desktop version too, and I can’t even get that to work. For being such a major children’s hospital and primary outpatient care provider, you’d think their digital resources would actually function. Extremely disappointing and stressful for parents who rely on this information.

### 1/5 — Zero stars

*2024-04-18*

Have downloaded the app repeatedly. Each time I go in and set it so it recognizes my face and it immediately says I attempted too many times and makes me login manually. Horrible app.

### 1/5 — Zero stars

*2023-09-06*

If I could Give this app zero stars I would. It hasn’t worked for me in months. I’ve spent hours with tech support. We’ve deleted my account and started over. I still have zero access to anything useful. It’s infuriating when I call and the phone system tells me all the things I can do in the portal. Except, no,
i cannot. I promise.

### 1/5 — Horrible app

*2023-07-19*

I try to make an appointment for my daughter with a GI specialist and the only option it gives me is for diabetes care. There are so many platforms that are extremely useful from multiple health systems. I have no idea how this app is even published and made available for patients. It is useless.

### 1/5 — I thought it would be better

*2023-03-15*

It’s exactly the same as the old app. Disappointed.

### 1/5 — Terrible

*2023-03-10*

Impossible to find what I need without digging. Very slow.  We have patient portals from multiple hospital groups, and this is by far the worst.  Doesn’t even have growth charts, etc.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*