# myCiena

> myCiena (iPhone/iPad app by Ciena Corporation.)

- Source: https://appshunter.io/ios/app/myciena/id6449017102 (this page in markdown: same URL + `.md`)
- Developer: [Ciena Corporation](https://appshunter.io/developer/646843125)
- Category: Business, Social Networking
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 104 MB
- Languages: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian and 16 more
- Released: 2023-07-20
- Data updated: 2026-07-08
- User reviews in markdown: https://appshunter.io/ios/app/myciena/id6449017102/reviews.md

## What is myCiena?

As a Ciena customer, you can use the myCiena mobile app to create, update, and track technical support tickets, equipment requests, and engineer dispatches anytime, anywhere.  You can save time by using our tools to help troubleshoot issues.  Search our extensive knowledge base, see your performance dashboards, troubleshoot with a live engineer via chat, and much more.
 
Available features include:

Create and access technical support tickets
Create and access equipment requests
Create and access engineer dispatches
Chat with a live engineer
File transfer protocol (FTP)
View performance metrics
Access your notifications
Search our knowledge base
Search our technical publications
Virtual Assistant


## Version history (last 5 releases)

### 262.000 — 2026-06-25

We updated the app with the latest features, bug fixes, and performance improvements.

### 260.010.1 — 2026-04-20

We updated the app with the latest features, bug fixes, and performance improvements.

### 260.001 — 2026-03-20

We updated the app with the latest features, bug fixes, and performance improvements.

### 258.010 — 2025-11-22

We updated the app with the latest features, bug fixes, and performance improvements.

### 256.000 — 2025-07-01

We updated the app with the latest features, bug fixes, and performance improvements.

## Apps similar to myCiena

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Equipment Mobile](https://appshunter.io/ios/app/equipment-mobile/id1594839117) | 2.5 (33) | Free | Business |
| [DDS Ticket App](https://appshunter.io/ios/app/dds-ticket-app/id6744629150) | — | Free | Business |
| [ConnectWise Mobile](https://appshunter.io/ios/app/connectwise-mobile/id1407855210) | 3.9 (3,346) | Free | Business |
| [ACE Merchant](https://appshunter.io/ios/app/ace-merchant/id1445443508) | — | Free | Business |
| [Spiceworks Help Desk](https://appshunter.io/ios/app/spiceworks-help-desk/id1582708054) | 1.8 (60) | Free | Business |
| [NEI Go Mobile My Move](https://appshunter.io/ios/app/nei-go-mobile-my-move/id1515418601) | — | Free | Business |

## More apps by Ciena Corporation

- [GSS Quality Audit](https://appshunter.io/ios/app/gss-quality-audit/id1063744314)
- [Ciena FAST](https://appshunter.io/ios/app/ciena-fast/id1336181373)
- [Ciena Events](https://appshunter.io/ios/app/ciena-events/id1485770997)
- [Ciena Simply+ Game](https://appshunter.io/ios/app/ciena-simply-plus-game/id1579117239)
- [Ciena FAST 2.0](https://appshunter.io/ios/app/ciena-fast-20/id6472488230)

All apps by Ciena Corporation: https://appshunter.io/developer/646843125

## Related topics

[ciena](https://appshunter.io/ios/topics/ciena) · [citnow](https://appshunter.io/ios/topics/citnow)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*