# MyCignaMedicare

> Cigna Medicare member portal for health information, provider search, and prescription management. (iPhone/iPad app by Connecticut General Life Insurance Company.)

- Source: https://appshunter.io/ios/app/mycignamedicare/id6752028344 (this page in markdown: same URL + `.md`)
- Developer: [Connecticut General Life Insurance Company](https://appshunter.io/developer/562403146)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.40/5 from 10 App Store ratings · 13 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 95 MB
- Languages: American English
- Released: 2025-09-28
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mycignamedicare/id6752028344/reviews.md

## What is MyCignaMedicare?

The myCignaMedicare app offers a way for you to easily access your important health information. You must be a Cigna Medicare member to use the secure myCignaMedicare mobile app. Features available are based on the coverage you have with Cigna Medicare.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna Medicare's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Pharmacy
• Refill your prescriptions through Express Scripts Pharmacy home delivery
• Update billing and shipping preferences

Wellness
• View incentive goal activity and awards

About Cigna Medicare

Cigna Medicare is a national health service company dedicated to helping the people we serve improve their health and live vibrant lives. We make this happen through a broad range of integrated health care plans and services designed for Medicare-eligible members.  These services include proven health and well-being programs that are targeted to the unique needs of our members, clients and partners.

## Key features

- View and share ID cards
- Search for doctors and facilities
- Access claims history
- Check account balances
- Review plan coverage
- Refill prescriptions
- Track wellness goals

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/mycignamedicare/id6752028344/reviews.md

### 1/5 — Not designed to be used

*2025-12-24*

Absolute garbage. Tried to load my information to set it up, as I am a new policyholder … the app continued to fail!!!

First time, entered all my
Information, but it did not like my user name so it deleted everything … tried again “to set it up”, but after entering all my information  … it said “account not found” (I know - I am setting it up for the first time)! 

Became evident it was not user friendly and now too tired to try anymore. Will allow a few days for the programmers to fix it, then will try again!

### 1/5 — Awful

*2025-12-17*

Won’t even let me log in

### 1/5 — Over-the-counter card problems

*2025-12-12*

It is very hard to review products to see if they can be paid for by the card. You have to go to a separate website and right now it says that it cannot find my camera on my phone so I can’t scan the barcodes. It also allows you only a short period of time to check items then it kicks you off.

### 1/5 — Pathetic

*2025-12-07*

Really - 2025 and can’t save you medical card to apple wallet - what’s the point 
I maybe a senior but I’m not senile

### 1/5 — Not to good

*2025-12-05*

It has a lot to be desired!

### 1/5 — Bad

*2025-11-12*

Can’t see all EOB info like I use to with old app. Also have to keep logging in only used bio ever other login.

### 1/5 — A dismal website

*2025-11-03*

The ID card for medical is no longer available.
No EOB or payment history available.
It took 3 days to get to the “web support”.
It was a painful experience. All I got from this was an incident ticket#, that I could check on in 7-10 business days.
Way to go Cigna!

### 1/5 — Terrible UIUX

*2025-10-13*

Man this app does not work. I can’t even log in. I get a prompt there’s a new portal, I get a prompt to click the link and log in. I’m constantly asked to enter a code. Then it gives me an error. Try the app and I can’t log in either. Something is wrong in the back end and their team needs to figure it out. They need to QA or test this app. It’s broken.

### 1/5 — Redirects to a browser pffft !!

*2025-10-11*

How can cigna even call this an app?? It redirects to a browser login under different name - #ell No

### 1/5 — Worst

*2025-10-10*

No longer can see your plan d.  Unable to change profile number after several attempts and countless codes. Same claims that have processed switching from processed to processing depending on time of day you view them. Also deductible reset to 0.00 paid.  Useless app.

## Frequently asked questions about MyCignaMedicare

### What is MyCignaMedicare?

MyCignaMedicare is a free mobile application designed for Cigna Medicare members to easily access their health insurance information, find care providers, manage prescriptions, and view claims.

### How do I use MyCignaMedicare?

To use MyCignaMedicare, you must be a Cigna Medicare member. The app allows you to view ID cards, search for doctors and pharmacies, review claims, check your coverage, and refill prescriptions.

### Is MyCignaMedicare available on Android devices?

Currently, MyCignaMedicare is supported on iPhone and iPod devices. Information regarding Android support is not provided in the current data.

### What features does MyCignaMedicare offer for managing prescriptions?

MyCignaMedicare allows you to refill your prescriptions through Express Scripts Pharmacy home delivery and update your billing and shipping preferences directly within the app.

### Can I see my past claims with MyCignaMedicare?

Yes, you can view and search both recent and past claims through the MyCignaMedicare app. This feature helps you keep track of your healthcare expenses.

### What is the user rating for MyCignaMedicare?

MyCignaMedicare has a rating of 1.4 stars based on 10 ratings. This suggests a mixed user reception, with potential areas for improvement.

### How often is MyCignaMedicare updated?

The latest version of MyCignaMedicare is 1.0.2, and it was last updated on December 9, 2025. This indicates relatively recent development activity.

### What is the age rating for MyCignaMedicare?

MyCignaMedicare has an age rating of 12+, making it suitable for users aged 12 and older. This rating is determined by app store guidelines.

## Version history (last 3 releases)

### 1.0.2 — 2025-12-09

Includes new user facing messages when app is not available

### 1.0.1 — 2025-10-09

Apple Icon Change

### 1.0.0 — 2025-09-29

No release notes.

## More apps by Connecticut General Life Insurance Company

- [myCigna](https://appshunter.io/ios/app/mycigna/id569266174)
- [Cigna Envoy®](https://appshunter.io/ios/app/cigna-envoy/id840254884)
- [Cigna Health Benefits](https://appshunter.io/ios/app/cigna-health-benefits/id977688224)
- [Cigna Wellbeing™](https://appshunter.io/ios/app/cigna-wellbeing/id1188092624)
- [Global Fitness Challenge](https://appshunter.io/ios/app/global-fitness-challenge/id1237653481)
- [Apps & Activities](https://appshunter.io/ios/app/apps-and-activities/id1322053362)

All apps by Connecticut General Life Insurance Company: https://appshunter.io/developer/562403146

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
