# MyCISI — user reviews

> 12 indexed App Store user reviews of MyCISI by CHARTERED INSTITUTE FOR SECURITIES & INVESTMENT (SERVICES) LIMITED.

- Source: https://appshunter.io/ios/app/mycisi/id1478703323/reviews
- App overview in markdown: https://appshunter.io/ios/app/mycisi/id1478703323.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t Sign In

*2025-09-22, version 2.2509.2*

Since the update the username field won’t allow sufficient characters to enter your email address.

### 1/5 — can’t sign in since update

*2025-09-19, version 2.2509.2*

You can’t input an email address to sign in only lets you input a few characters so can’t put full email address in - please fix thank you

### 1/5 — Great content but fails too often

*2024-11-07, version 1.2402.1*

The courses are great and really useful. So for content it deserves 5 stars but you waste so much time trying log in and you end up having reinstall 
Very frustrating

### 1/5 — Using the app for CPD has bugs

*2024-08-10, version 1.2402.1*

Again using the App for CPD not working again and same issue. CPD material doesn’t load and issues with format on Apple products

### 1/5 — Seldom seems to work

*2023-06-27, version 1.2303.0*

Very buggy. Works for a while then get error messages on opening.

### 1/5 — Doesn’t load

*2022-05-19, version 1.0903.0*

4 days before my exam and none of the revision modules have loaded for around a week now

### 3/5 — Clean interface but bugs with video content

*2023-01-11, version 1.2211.0*

The app looks and feels great, the only downside I have experienced is the video content on CISI being very intermittent. The video will start then you lose the video image.

### 3/5 — Professional refresher - performance problems

*2021-11-24*

Great app, but the performance of professional refresher run on iPhone could have been better , impossible to access most of the times. Don’t have this problem with web site versions though.

### 4/5 — Decent when working

*2022-04-08, version 1.0903.0*

Makes doing professional refresher courses much more efficient, but breaks far too often. Will frequently get two spinning wheels and I’ll have to do the professional refresher on a different device.

### 4/5 — Pretty good, when it works

*2022-03-09, version 1.0903.0*

Great system, especially for doing professional refreshers for CPD. It’s quite buggy though.

## Most praised reviews (2 highest-rated)

### 5/5 — Amazing!!!

*2021-10-05*

Great job!

### 5/5 — Amazing member benefit!

*2021-08-06, version 1.0729.1*

This brings real value to my membership with the CISI.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*