# myCloudPBX Softphone — For myCloudPBX users > VoIP softphone client for myCloudPBX users, enabling calls and contact access. (iPhone/iPad app by ECN Pty Ltd.) - Source: https://appshunter.io/ios/app/mycloudpbx-softphone/id1279629269 (this page in markdown: same URL + `.md`) - Developer: [ECN Pty Ltd](https://appshunter.io/developer/1279629268) - Category: Productivity, Business - Price: Free - Age rating: 4+ - Requires: iOS 15.0 · 150 MB - Languages: English, French, German, Japanese, Spanish - Released: 2017-12-15 - Data updated: 2026-07-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mycloudpbx-softphone/id1279629269/reviews.md ## What is myCloudPBX Softphone? Collaborate effectively in or out of the office with this fully featured client. With auto-provisioning, setup is seamless and push notifications to maximise battery life. Features Highlights Include: * Push notifications to maximise battery life * Inbound and outbound calling using myCloudPBX * Access to your contacts through the application * FaceID support * Call history of missed, received and made calls This application requires a valid myCloudPBX user subscription, for more information contact your myCloudPBX service provider or visit http://mycloudpbx.com.au. IMPORTANT VOIP OVER MOBILE/CELLULAR DATA NOTICE Some mobile network operators may prohibit or restrict the use of VoIP functionality over their network and may also impose additional fees, or other charges in connection with VoIP. You agree to learn and abide by your cellular carrier’s network restrictions. CounterPath Corporation will not be held liable for any charges, fees or liability imposed by your carrier for use of VoIP over Mobile/Cellular Data. IMPORTANT NOTE: myCloudPBX is a soft phone designed to work with your existing myCloudPBX service and is not intended for use with third party VoIP providers. Emergency Calls myCloudPBX Softphone provides handling designed to redirect emergency calls to the Native Cellular Dialler when possible on a best reasonable commercial efforts basis, however this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time. As a result, the official position of myCloudPBX is that myCloudPBX’s application is not intended, designed, or fit for placing, carrying or supporting Emergency Calls. myCloudPBX will not be liable for any costs or damages arising either directly or indirectly from the use of the software for Emergency Calls. ## Key features - Inbound and outbound calling - Contact access - Call history - Push notifications - Face ID support - Auto-provisioning ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/mycloudpbx-softphone/id1279629269/reviews.md ### 1/5 — Poor quality *2020-03-26, version 1.0* Call coming in and out, poor quality ### 5/5 — So easy to use.. *2017-12-16, version 1.0* With Christmas break I needed a way to take my phone with me on the go. With the myCloudPBX SoftPhone, all I needed was my username and password and I can make and receive calls as if I was in the office from anywhere. Incredibly easy to use and it syncs up with my office phone and the companion app on my laptop. Definitely rate this. ## Frequently asked questions about myCloudPBX Softphone ### What is myCloudPBX Softphone? myCloudPBX Softphone is a mobile client designed to work with your existing myCloudPBX service. It allows you to make and receive calls, access your contacts, and view your call history directly from your mobile device. ### Does myCloudPBX Softphone require a subscription? Yes, this application requires a valid myCloudPBX user subscription to function. For more information, you should contact your myCloudPBX service provider or visit their official website. ### Can I use myCloudPBX Softphone with third-party VoIP providers? No, myCloudPBX Softphone is specifically designed to work with your existing myCloudPBX service and is not intended for use with third-party VoIP providers. Using it with other services may not be supported. ### How does myCloudPBX Softphone handle emergency calls? myCloudPBX Softphone attempts to redirect emergency calls to the native cellular dialer when possible. However, this functionality is dependent on the mobile phone's operating system and is not guaranteed. The app is not intended for placing emergency calls. ### What are the platform requirements for myCloudPBX Softphone? myCloudPBX Softphone is available for iPhone, iPad, and iPod. It requires iOS 4 or later and is compatible with devices running the latest operating system versions. ### How often is myCloudPBX Softphone updated? The latest version of myCloudPBX Softphone is 6.23.2001, last updated on June 3, 2026. Updates typically include bug fixes, performance improvements, and new features to enhance user experience. ### Does myCloudPBX Softphone have ads? No, myCloudPBX Softphone does not contain advertisements. As a free application, it provides an ad-free experience for users. ### What is the age rating for myCloudPBX Softphone? myCloudPBX Softphone has an age rating of 4+. This indicates it is suitable for users of all ages and does not contain content inappropriate for children. ## Version history (last 5 releases) ### 6.23.2001 — 2026-06-03 Resolved an issue with push notifications which caused an incoming call to drop with an error message "App requires attention". ### 6.23.1 — 2026-04-24 Support for calls in iPad split view / multitasking. Minimum supported version: iOS 15. ### 6.22.1 — 2026-02-15 Improvements on detecting and handling intermittent one-way audio issues that were introduced on iOS 18. Resolved an issue where speakerphone was enabled briefly at the beginning of a call. ### 6.20.2001 — 2025-06-25 Improvements Bluetooth Improvements Proximity Sensor Behavior During Calls When the Proximity Sensor preference is enabled, the screen will now stay on during active calls if the audio is routed to a Bluetooth device. This allows users to interact with their device while on a Bluetooth call. Note: If the audio is routed to the built-in earpiece, the original behavior (screen turns off when proximity is detected) remains unchanged. Resolved Issues Favorites Tab Update Resolved an issue where the Favourites tab did not clear properly when users changed the Contacts permission from limited access to none. ### 6.16.1001 — 2024-06-12 * Improvements to Dark Mode ## Apps similar to myCloudPBX Softphone | App | Rating | Price | Category | | --- | --- | --- | --- | | [Call](https://appshunter.io/ios/app/call/id1500816561) | — | Free | Productivity | | [Premium - UC](https://appshunter.io/ios/app/premium-uc/id1387367958) | — | Free | Productivity | | [CloudPBX Mobile](https://appshunter.io/ios/app/cloudpbx-mobile/id1355669359) | — | Free | Productivity | | [PM Inspect](https://appshunter.io/ios/app/pm-inspect/id1009253728) | — | Free | Productivity | | [Effi](https://appshunter.io/ios/app/effi/id1514755500) | — | Free | Productivity | | [Vonex Phone](https://appshunter.io/ios/app/vonex-phone/id1434506610) | 5.0 (1) | Free | Productivity | ## Related topics [cloud softphone](https://appshunter.io/ios/topics/cloud-softphone) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*