# MyCreateHealth — user reviews > 97 indexed App Store user reviews of MyCreateHealth by Brighton Health Plan Solutions, LLC, rated 2.88/5 from 208 ratings. - Source: https://appshunter.io/ios/app/mycreatehealth/id1303721525/reviews - App overview in markdown: https://appshunter.io/ios/app/mycreatehealth/id1303721525.md - Rating breakdown: 5★ 11 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 98 ## Newest reviews (18 of 97) ### 2/5 — Slow af *2026-07-12, version 3.4.19* This app takes forever if it ever to load. While I was waiting for it to load I found my lap top. Turned it on, logged on to the website and did the 2- step authentication …and the app was still trying to load. It’s SLOW. ### 5/5 — User Friendly *2026-06-30, version 3.3.40* I’ve been using MyCreate Health App for a few months, and it’s genuinely impressed me. The interface is clean and intuitive, making it easy to track daily habits, monitor vital signs, and set personalized goals. The data visualization is clear, turning complex numbers into helpful insights at a glance. What stands out most is the thoughtful reminder system and gentle nudges that keep me motivated without feeling pushy. The community features are supportive, and the in-app resources feel reliable and well-curated. Overall, it’s a practical, uplifting tool that makes prioritizing health feel achievable and enjoyable. ### 5/5 — EASY TO NAVIGATE *2026-06-30, version 3.3.40* App is easy to navigate and provides all the info I need when on the go! ### 5/5 — Informative *2026-06-30, version 3.3.40* This App is very user friendly and a lot of times when I’m in the doctors office and they are telling me something that I know is not right I can bring up the benefits and copay info right there in the office,also very easy to keep track of my claims and balance on my deductible ### 5/5 — Very helpful *2026-06-30, version 3.3.40* This appt is very helpful and easy to use. I normally use it to check on claim status its very fast and reliable. ### 5/5 — Great *2026-06-30, version 3.3.40* Easy access to all my insurance info. ### 5/5 — Create *2026-06-30, version 3.3.40* This app is easy to navigate and I like having access to all of my claims in one spot. Plus I always know if I have an issue with the app, the CSRs are just a phone call away. ### 5/5 — Great App *2026-06-30, version 3.3.40* I enjoy using this app. It’s user friendly and I like having all of my information at my fingertips tips. It has come in handy to show doctors my ID card and that I already met my deductible. I recommend downloading this app and using it for all your Brighton healthcare needs! ### 5/5 — Great app *2026-06-30, version 3.3.40* Easy to navigate. I love that I can see everything in one place when it comes to my coverage, claims and benefits. It’s also easy to look up doctors in the network right on the app. ### 5/5 — Easy to Use *2026-06-30, version 3.3.40* This app is very user friendly. I am able to download ID cards, see claims and benefits breakdowns very easily ! ### 5/5 — Convenient! *2026-06-30, version 3.3.40* So easy to use! Especially in a pinch at a providers office! ### 5/5 — User friendly! *2026-06-30, version 3.3.40* I love this app. It makes accessing anything I need to know about my plan super easy and simple. I like how I can see my claims, auths, and search for providers all in one place. ### 5/5 — Useful app *2026-06-30, version 3.3.40* I use this app consistently for my insurance information and access. I do appreciate that I can see my HSA balance in real time. I can pull up my insurance cards and also seek in network care!! ### 5/5 — User friendly *2026-06-30, version 3.3.40* The app is easy to navigate ### 5/5 — Wonderful App *2026-06-30, version 3.3.40* This app has helped me tremendously! I appreciate all the resources and information in the app. And looking forward to seeing what’s next. ### 5/5 — Easy to use *2026-06-30, version 3.3.40* App is intuitive and easy to use. ### 5/5 — Great app *2026-06-30, version 3.3.40* I’ve had a great experience using the MyCreate Health app. It makes it easy to stay on top of my health plan by giving me quick access to important information all in one place. I can check my EOBs, find in-network providers, and manage my benefits without having to make phone calls or search through paperwork. The app is easy to navigate, reliable, and saves me a lot of time. Overall, I think it’s an excellent app and definitely worth having if you’re enrolled in a MyCreate Health plan. ### 5/5 — Easy to use app *2026-06-05, version 3.3.40* This app is easy to navigate and it provides me all the information I need regarding my health plan benefits. I use it mostly to find an in network provider and check claims. ## Most critical reviews (10 lowest-rated) ### 1/5 — What a Worthless app *2026-07-05, version 3.3.40* I’ve been having your session has expired messages constantly if I could give no stars I would. I thought maybe it’s my password so try resting and the app doesn’t let me enter my date of birth. Either have tests done with an app before you force mobile users to only be able to use the app and have minimal issues or just stop having the app the only option. Cuz i get the same issue on the mobile website. Then when I call you are not open because timezones are a thing. I’m a caregiver I don’t sit at a computer I’m on the go fix your stuff. I have less issues with free games apps that took 5 mins to make how is that a higher standard then a work/payroll/insurance app you make MILLIONS OFF CONSUMERS fyi I will be messaging my union rep to see if we can switch cuz this has been an issue for over 1 year and not fixed ### 1/5 — lies of fixing bugs *2026-06-12, version 3.3.40* I have been on this app for about year. Same issue with ‘Eligibility and Benefits’ section not showing anything. Instead it says invalid date etc. Also claim section is also buggy after sometime crashes. Im on 17 pro max tried, reinstall app and also kept on updating it. Very serious issue on not showing relevant deductible information on how much been already spent. ### 1/5 — Never works *2026-04-20, version 3.3.15* I’ve tried using the app unsuccessfully multiple times and days. It logs me in, but then spins and spins and spins and I get nothing accomplished. Don’t waste your time. ### 1/5 — Worst App EVER *2026-04-02, version 3.2.36* If I could give it zero stars I would. Once you get in (which takes forever) it is simply the worst experience. Searching is awful and if you can get it to work it never returns anything useful. Not sure if it’s crashing or there is nothing to return - it doesn’t tell you! I’ve tried multiple times to use it to search whether a provider is in or out of network, find a new provider, figure out if chiropractic care is covered…etc…and ever dang time it can’t complete the mission. This application is simply terrible. UNUSABLE!! ### 1/5 — FAILED TO SEND CODE. PLEASE TRY AGAIN *2026-03-05, version 3.2.33* App won’t work. Keeps saying FAILED TO SEND CODE. PLEASE TRY AGAIN ### 1/5 — Glitches *2026-01-30, version 3.2.31* Glitches when using. Please fix ### 1/5 — Garbage *2026-01-19, version 3.2.31* New health plan says I need to install. Tried nine combinations of personal emails and names and it said ALL were unavailable ### 1/5 — App won’t let you log in *2026-01-07, version 3.2.12* It just loads forever, will never actually log in ### 1/5 — Poor excuse for an app *2026-01-05, version 3.2.12* Considering this is to be used to inquire about your health insurance, i .e. claims, deductibles met etc., it’s an unexusable poor app. Who actually got paid to make this? It just spins and spins. I have to use this for Blue Cross Blue Shield and as much money as insurance companies make this is unacceptable. I am required to use the web browser which doesn’t display well either. Come on, DO BETTER! ### 1/5 — Terrible app *2026-01-05* I can only access some of my information. I can’t log on to actual app it will buffer for 5 minutes and then tell me I can’t log on or to try again. The menu button does not work when I log in directly through browser. ## Most praised reviews (10 highest-rated) ### 5/5 — Deserves 10 stars *2026-07-02, version 3.3.40* ANY claims info needed is in this app and that is my main purpose for usage. I also love being able to upload FSA documents ### 5/5 — Easy Access *2026-07-01, version 3.3.40* This app helps me access all information I need for my health plan. I have had my first ever surgery recently and they helped me understand my costs. ### 5/5 — Helpful *2026-06-30, version 3.3.40* This app is hopeful when looking for claim status or even looking for a provider near you. ### 5/5 — MyCreate app *2026-06-30, version 3.3.40* I use this app to access and manage my benefits thru my job. There is a very clear layout and it is easy to access all my benefits, claims, and id cards. It is helpful with finding in network providers and I like how easy it is to get a message to one of their customer service reps. I have had great response time to my inquiries. App is set up nicely and easy to manage ### 5/5 — Sue *2026-06-30, version 3.3.40* Easy to use and very informative ### 5/5 — Ease of use *2026-06-30, version 3.3.40* Create app is user friendly and makes looking at out of pocket and deductible seamless. Easy to use and highly recommend! ### 5/5 — Great APP! *2026-06-30, version 3.3.40* MyCreateHealth has been a fantastic app for staying on top of my health and wellness. The interface is clean, easy to use, and everything is well organized. I like how simple it is to access the information I need and keep track of my progress. The app feels reliable, runs smoothly, and makes managing my health much more convenient. I would definitely recommend MyCreateHealth to anyone looking for an easy-to-use and helpful health management app. ### 5/5 — My create App *2026-06-30, version 3.3.40* The MyCreate app is very user friendly and easy to navigate. It saves a great deal of time by allowing users to access information without having to call customer service. With a few taps on your phone, you get the information you need in a convenient and efficient way. ### 5/5 — Operations Analyst,Eligibility & Contributions Accounting *2026-06-30, version 3.3.40* The ability to see all my information for Health needs with one place is very helpful and handy. The app is very user friendly. ### 5/5 — Smooth App *2026-06-30, version 3.3.40* This app is easy to go through and obtain information. Easy to contact the help line for assistance if needed. I recommend this app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*