# MyCuts Appointment Scheduling — user reviews > 90 indexed App Store user reviews of MyCuts Appointment Scheduling by MyCuts, LLC, rated 4.44/5 from 126 ratings. - Source: https://appshunter.io/ios/app/mycuts-appointment-scheduling/id1071175991/reviews - App overview in markdown: https://appshunter.io/ios/app/mycuts-appointment-scheduling/id1071175991.md - Rating breakdown: 5★ 91 · 4★ 15 · 3★ 12 · 2★ 1 · 1★ 7 ## What do users think of MyCuts Appointment Scheduling? Overall sentiment: positive **Pros** - 👍 Easy to use and intuitive interface - 💬 Automatic appointment reminders via text/email - 📱 Multi-device access (phone, tablet, computer) - 💰 Affordable pricing compared to competitors - 📊 Inventory management features - 🚀 Quick and responsive customer support - 📈 Sales reporting and tracking capabilities - ✅ Reliable appointment scheduling system - 🔄 Syncs across devices via cloud - 👥 Works well for small salons with multiple stylists **Cons** - 🐛 Reminder text messages fail to send - 🐛 Account access issues and data loss - ⚠️ Lack of multi-location support - ❌ Limited customization options for client data fields - 💳 Continued billing after account cancellation - 🔐 Security breach incidents - ⚠️ Excessive information requests for professional use - 🔌 Requires frequent re-authentication/login - 📍 Currency limited to USD only **Commonly reported bugs** - Text reminders not being sent to clients - Appointment confirmation failures - App crashes and performance issues - Recurring appointment conflict detection shows only first conflict - Contact phone number import failure - Email report formatting with extra symbols - Appointment confirmation requests appearing daily - 72-hour period of text reminder failures - Security breach affecting reminder delivery **Most requested features** - Online booking option for clients - Apple Watch app or integration - Google Calendar or iCal sync - Client history and previous appointment notes - Block booking for time off/holidays - Drag-and-drop appointment rescheduling - Quick note-taking feature - Payroll integration - Discount/promotion management - Improved recurring appointment conflict detection - Customizable reminder timing - Manual reminder sending option - Client photo library - Multiple currency support - Configurable reports - Daily schedule printing with service details - Multiple stylist column view for availability ## Newest reviews (18 of 90) ### 4/5 — It’s simple and straightforward *2024-12-08* It works well. There are things I’d like differently but they are more my preference than anything. I like that my text reminders are covered with subscription and that price is lower compared to others. I think this would be great for just starting out & comparable to a pc scheduler that I prefer but is not realistic to use on the go or away from salon. I’ve had this app for 2yrs now and the only trouble was app had 72hrs of text reminders not working. I think that’s pretty great considering what others have had happen or done. ### 4/5 — MyCuts *2024-09-29* I have been a entrepreneur in the hair industry for over 47 practicing diligence and integrity. I am encouraged by the Ernest effort from MyCuts to apologize.. thank you. I am happy you have corrected the flaws in your system as your product is very convenient and effective. I will recommend your product to others. **Developer response:** Thank you for your patience and support! We're glad that MyCuts is meeting your needs now, and we truly appreciate your willingness to recommend it to others. We'll keep working hard to provide a reliable and effective tool for your business. ### 5/5 — I’m BACK!! *2024-01-27* I used this app for 4+ years at my salon. Everything works great for running a small salon with multiple stylists. Then I added a location and opted to try Gloss genius as it advertised multi location. False advertising. I had to pay for 2 separate accounts and couldn’t access the one unless I was at that salon. So many hiccups. Support was NOT good. So I reached back out to MyCuts. They quickly jumped in and helped me find a solution to my multiple location problem and help me get things signed up and set up. They are so easy to work with and are quick to respond. I’m thankful to be back. They continue to add teachers and are very reasonably priced. You won’t regret this option. **Developer response:** Thanks you for such a thorough review! We're happy that MyCuts was able to accommodate multiple locations. It's good to see people that have used MyCuts for several years, thank you for the loyal support! ### 5/5 — Stylist/ owner *2024-01-09, version 4.6.3* Love it and easy to learn. Thank you! Want to know if you have register to ring clients out? ### 5/5 — Great app *2023-12-28* I have had to change the app I have been using for the last 10 years for my Grooming business due to the fact that the developers of MY BOOK OF CLIENTS SALON (the app I was using) have just withdrawn the app in the UK with no warning 🤬. After searching the App Store I found this app & so far I am impressed. I had a few teething problems to start with but I must say that the MY CUTS support staff have been very quick & helpful in answering my questions & advising me how to navigate the app. The automated messaging system to send appointment confirmations & reminder texts is brilliant & saves me a lot of time & effort as I previously had to remember to send these myself. However there are a couple of things that I would like to see improved like :- 1, I would like to be able to block book time off. For instance when closing for the Christmas break I had to book each day off individually instead of being able to block book holiday from 24th December through to 2nd January. 2, I am having issues with the appointment blocker feature. When booking recurring appointments for a customer (say every 8 weeks for the next year) that may conflict with other appointments already booked it says that there is a conflict & asks if you would like to view the conflict. It will then only show the first conflict & asks if you still want to book? If you check that first conflict & decide that on this occasion that conflict would be ok & you then agree to the booking. It automatically goes ahead & books all the recurring appointments regardless of other conflicts. Which has made me double booked on some occasions & if you don’t notice this it could lead to problems later down the line when the double booking is more obvious & by then the rest of the week is already booked so I have no spaces left to sort out the double booking. The appointment blocker should show all conflicts for all recurring appointments separately. So that you know what appointments have to be juggled. Other than these small issues the app has some great features & is much better than my previous app. So I would highly recommend this app. ### 5/5 — Happy Girl! *2023-12-08, version 4.6.2* Super easy to use! Love the inventory option! Thank you! ### 4/5 — Suggestion *2023-12-06* I was wondering if you can make this app work on my iwatch as I do sometimes forget my phone then I don’t have my schedules. Otherwise I do love this app and my clients love that it reminds them of there upcoming appointments. Thanks Wendelynn **Developer response:** We're glad that you love our app and your clients love the reminders! Unfortunately, at this time we don't have any immediate plans to support the Apple Watch. ### 5/5 — Corte p/caballeros *2023-11-28, version 4.6.2* Excelente 👌 ### 5/5 — Great app *2023-09-02, version 4.5.1* I’ve used this for years and it’s great! I can access from my phone computer and my iPad and a android tablet at my shop. Fantastic to make appointments in the go! ### 5/5 — I’m BACK!! *2023-07-21* I used this app for 4+ years at my salon. Everything works great for running a small salon with multiple stylists. Then I added a location and opted to try Gloss genius as it advertised multi location. False advertising. I had to pay for 2 separate accounts and couldn’t access the one unless I was at that salon. So many hiccups. Support was NOT good. So I reached back out to MyCuts. They quickly jumped in and helped me find a solution to my multiple location problem and help me get things signed up and set up. They are so easy to work with and are quick to respond. I’m thankful to be back. They continue to add teachers and are very reasonably priced. You won’t regret this option. **Developer response:** Thanks you for such a thorough review! We're happy that MyCuts was able to accommodate multiple locations. It's good to see people that have used MyCuts for several years, thank you for the loyal support! ### 5/5 — This is a Great App. *2023-07-12* This is Great, just sitting and navigating through I find its easy to use . I’m new to this app and I love it have a great time using it. I’d advise anyone who is in business for themselves to get the App. **Developer response:** Thank you so much for your review! We're glad you're having a great time using MyCuts. We are continuously striving to making MyCuts a breeze to use. ### 5/5 — Love this app *2023-06-15, version 4.1.0* Excellent app, user friendly keeps accurate inventory, bookings, and salon sales, and more. Love it ### 5/5 — Easy to use *2023-06-06* Easy to use. Sends texts or emails to customers appointment to reminders them or their appointment. **Developer response:** Thank you Henderlo for your review! We're happy that those appointment reminders are of help. ### 5/5 — Great Appointment App *2023-06-06* I love MyCuts! So easy to use and all my clients love the reminders. Would highly recommend. ### 4/5 — Taking notes *2023-06-05* It would be nice to be able to take notes like to scribble on appt or mark for lunch with the Apple pen or just with stylus or your finger To take quick notes Instead of having to actually creat it as an appt U can just jot down to block an hour or two . Also like if you need to move an appt down or up and hour or 30 mins -or to just move it to another day - it would be nice to put your finger and drag it to another day or time slot without have to delete and put it some where else - cause if u can just put your finger and drag it to where u need that appt would save time .. but love how u added the wk love that soooooo much . Happy stylist Sandy 🤗 **Developer response:** Sandy, thank you for the nice review! We wanted to let you know that in our latest update, you don't have to create a fake appointment to block out time. You can create a "Personal Event" instead. Also, although you can't drag and drop appointments on our app yet, you don't have to delete it to change the time. Just open the appointment and tap "Edit" to change the time date or time. Please contact us at support@mycutsapp.com for more help. ### 4/5 — Client history *2023-06-05, version 4.1.0* Why can’t I see client history? Is that not an option? I think it would be a great idea to add if not. ### 5/5 — Great! *2023-06-05* I’ve been using MyCuts for three years now. And it has been a lifesaver. It helps me keep up with all my appointments and it helps me stay on track because it sends me notifications when my next client is about to arrive. He is also extremely helpful with the reminder and confirmation texts to the client. I tell all my coworkers about MyCuts all the time, hopefully they will use it one day but until then I’m loving it. **Developer response:** We appreciate a review from a long-time user of MyCuts! Thank-you for spreading the word! The more people that use MyCuts, the more feedback we receive to make it even better! ### 5/5 — Love *2023-06-05, version 4.1.0* Love it. Very great app ## Most critical reviews (10 lowest-rated) ### 1/5 — MyCuts *2024-09-08* Disappointed with lack of communication.. My clients weren’t being reminded. I did not receive notice from MyCuts that the service,I was expecting and contracted was interrupted. I contacted your company and received the information of security breach.. although it was supposedly corrected .. still client's did not receive reminder.. you are happy to collect money but not provide proper services. **Developer response:** We sincerely apologize for the disruption and lack of communication regarding the text message reminders. We understand how frustrating this experience was for you and your clients, and we should have been more proactive in keeping you informed. The issue has now been fully resolved, and text messages are working correctly again. We’re committed to improving our communication and ensuring a reliable service moving forward. Thank you for your patience, and we appreciate your feedback. ### 1/5 — Can not cancel *2021-11-29, version 3.2.0* This is dumb ### 1/5 — I cancelled my account months ago, and money is still being taken out of my account. *2021-06-22, version 3.2.0* Make sure when you cancel the service, you’re no longer being charged! ### 1/5 — Currency *2019-01-24* The currency is only USD!! **Developer response:** This is incorrect. The dollar sign symbol ($) is just for display purposes. You can enter in whatever amounts or prices you want, regardless of your country's currency type. ### 3/5 — Need help! *2024-03-23, version 4.6.3* The app says that it’s set up to remind people confirmations and no one is getting any reminders. How can I fix that? ### 3/5 — Client history *2022-02-10, version 3.2.2* Why can’t I see client history? Is that not an option? I think it would be a great idea to add if not. ### 3/5 — Appointment total reports *2021-08-07, version 3.2.0* My only complaint is when I email a report. Something changed it has all this extra symbols between words and totals ### 3/5 — It’s ok *2020-10-09, version 3.1.0* The app works well but I really miss having my appointment book on my watch so I can glance at it and see who and when my next appointment is. ### 3/5 — Needs to be easier to access *2018-10-01, version 2.3.1* Its great but it really needs an app for the Apple Watch or to be able to sync with the calendar on the iPhone. ### 3/5 — Doesn’t always import contact phone numbers *2018-09-17, version 2.3.0* When creating a new client and choosing from my phone contact, the phone number doesn’t always move over to the app. 3 our of 10 will move. Thanks ## Most praised reviews (10 highest-rated) ### 5/5 — Great! *2026-06-29* I’ve been using MyCuts for three years now. And it has been a lifesaver. It helps me keep up with all my appointments and it helps me stay on track because it sends me notifications when my next client is about to arrive. He is also extremely helpful with the reminder and confirmation texts to the client. I tell all my coworkers about MyCuts all the time, hopefully they will use it one day but until then I’m loving it. **Developer response:** We appreciate a review from a long-time user of MyCuts! Thank-you for spreading the word! The more people that use MyCuts, the more feedback we receive to make it even better! ### 5/5 — Best scheduling app *2026-06-28* Have been using this app since I first went self employed in 2017! I have loved it ever since and never wanted to switch. It has everything I need and it keeps getting better with time **Developer response:** Thank you so much for this wonderful review! It means a lot to know MyCuts has been with you since you first became self-employed in 2017. We’re truly grateful for your loyalty and support, and we’ll keep working hard to make MyCuts even better for you and your business. ### 5/5 — Great App, very helpful *2025-11-12* It’s more helpful as a personal calendar since that free, but as a professional calendar it ask for too much information about clients and appointments. ### 5/5 — Very Happy stylist ! *2025-09-30, version 4.6.3* Been with MyCuts for years and barely have a problem. ### 5/5 — Owner *2025-06-10, version 4.6.3* Not Happy at the moment… lost all access to my book ### 5/5 — I’m BACK!! *2025-03-21* I used this app for 6+ years at my salon. Everything works great for running a small salon with multiple stylists. Then I added a location and opted to try Gloss genius as it advertised multi location. False advertising. I had to pay for 2 separate accounts and couldn’t access the one unless I was at that salon. So many hiccups. Support was NOT good. So I reached back out to MyCuts. They quickly jumped in and helped me find a solution to my multiple location problem and help me get things signed up and set up. They are so easy to work with and are quick to respond. I’m thankful to be back. They continue to add features and are very reasonably priced. You won’t regret this option. **Developer response:** Thanks you for such a thorough review! We're happy that MyCuts was able to accommodate multiple locations. It's good to see people that have used MyCuts for several years, thank you for the loyal support! ### 5/5 — My cuts app *2024-10-16* Love this app! And my clients love the reminders ### 5/5 — App not working correctly, client can’t confirm appointment! HELP! *2024-09-30* I depend on this app 100% , they got it up and running and back on line , all appointments are be confirmed, Thanks so much for the best salon app! Keep up the great work! Rick owner of Roshe’ by Design **Developer response:** Rick, thank you so much for your kind words! We’re thrilled to hear that the app is meeting your needs and helping your business run smoothly. It’s feedback like yours that keeps us motivated. We truly appreciate your support! ### 5/5 — Easy to use *2024-09-26* Easy to use. Sends texts or emails to customers appointment to reminders them or their appointment. My reminders are not being sent!!!! **Developer response:** Thank you Henderlo for your review! We're happy that those appointment reminders are of help. ### 5/5 — Great App, very helpful *2024-07-29* It’s more helpful as a personal calendar since that free, but as a professional calendar it ask for too much information about appointments. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*