# MyDART Des Moines — Mobile ticketing/trip planner

> Mobile ticketing and trip planner for Des Moines public transit. (iPhone/iPad app by Bytemark, Inc..)

- Source: https://appshunter.io/ios/app/mydart-des-moines/id1294661597 (this page in markdown: same URL + `.md`)
- Developer: [Bytemark, Inc.](https://appshunter.io/developer/925346607)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.40/5 from 423 App Store ratings · 124 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 108 MB
- Languages: American English
- Released: 2017-10-13
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mydart-des-moines/id1294661597/reviews.md

## What is MyDART Des Moines?

With mobile ticketing and trip planning, the MyDART app is your all-in-one tool for taking transit in Greater Des Moines.

Buy your bus pass in the MyDART app and start using it on your schedule. DART offers one-way, day, 7-day and 31-day passes for use on all services. When ready to board the bus, activate the mobile ticket you want to use and show your phone to the bus operator to pay fare. If you are a Paratransit or Half Fare customer, contact Customer Service at 515-283-8100 to add those tickets to your MyDART account.

Use the MyDART app to plan a trip and access real-time arrival of buses. Enter your starting point and ending destinations for trip options that best fit your schedule. Use the Next DART Bus feature to get the real-time arrival of buses and view a map of DART bus stops near your location.

## Key features

- Mobile bus pass purchase
- Real-time bus arrival information
- Trip planning tool
- View bus stops on map
- Activate mobile tickets

## What do users think of MyDART Des Moines?

Overall sentiment: positive

**Pros**

- 🚀 Convenient and easy to use
- 👍 Helpful trip planning
- 💡 Affordable and essential public transit
- 🚌 Friendly and reliable drivers
- 🛒 Useful for getting to events like the Iowa State Fair

**Cons**

- 🐛 Buggy and crashes frequently
- ⚠️ Inaccurate real-time bus tracking
- 🔍 Confusing user interface and navigation
- 💳 Issues with purchasing tickets and managing accounts
- 🚧 App not always compatible with latest OS updates

**Commonly reported bugs**

- App crashes when trying to access map feature
- Login and account creation process is unreliable
- Trip planning feature often displays incorrect information
- Tickets purchased through app sometimes not recognized
- App becomes unresponsive or freezes unexpectedly

**Most requested features**

- Improve real-time bus tracking accuracy
- Add more payment options and make purchasing tickets easier
- Provide a more intuitive and user-friendly interface
- Ensure app compatibility with latest OS versions
- Offer discounted or free fares for low-income riders

## Recent user reviews (10 of 124)

All indexed reviews: https://appshunter.io/ios/app/mydart-des-moines/id1294661597/reviews.md

### 5/5 — Love it!

*2026-01-13, version 4.130*

Great app, use it every day!

### 3/5 — Buggy

*2025-12-31, version 4.130*

It keeps not letting me press buttons

### 4/5 — MyDART app

*2025-12-18, version 4.130*

The app doesn’t always work when I need it. I have to delete it off of my phone and download again to use Trip Planner.

### 4/5 — Convenient and Inexpensive

*2025-12-03, version 4.130*

I ride dart when my car is in the shop. I like sitting back with no worries and watching the scenery. I SURE HOPE MY SERVICE ISN’T ELIMINATED!

### 5/5 — Awesome bus app

*2025-12-02, version 4.130*

It helps me to catch my bus and I could pay through the app on it. Awesome bus app go and get it today.

### 4/5 — Almost perfect

*2025-11-18, version 4.130*

I love the app and the updates look and feel really good and user friendly. But for some reason it won’t work with American Express. Please help!!!

### 3/5 — Newbie

*2025-11-11*

Reclaiming Independence
I’m starting with 3 stars because I’m just beginning this adventure. At 73, with no car and a proud “do it myself” attitude, I needed to find a way to travel around Des Moines, where I want to go and when I want to do it. 
Taxi? Uber? Lyft? All too expensive on a Social Security budget. Hence, the city bus. I have to admit, it has taken me months to work up enough courage to start. 
First step - find the My Dart App on the App Store. Think awhile on it, then download it, then look at the app icon awhile. 
Open the app, get overwhelmed, close and think on it awhile. 
My grandson, who lives about 2 blocks from me, recently started working at Walmart. He takes the bus everyday. 
Hmmm…maybe ask him about it. Think on it awhile. Ask him some simple questions like
How do you find out where to get on? Where to get off? How much does it cost? How do you pay? Is it scary? Are the people who ride scary? Are the drivers mean or friendly? 
He chuckled at me. He said “tomorrow is my day off. How about if I walk to your apartment and we explore the city via the DART bus system?”
I’m nervous and also excited! I hope to give another review with 5 stars.

**Developer response:** Hello, thank you for your review!

Please contact our customer support at dart@ridedart.com, and they will be happy to assist you with any questions.

### 5/5 — Awesome bus app

*2025-11-06, version 4.130*

It helps me to catch my bus and I could pay through the app on it. Awesome bus app go and get it today.

### 5/5 — Excellent service

*2025-11-06, version 4.130*

Help a lot with dart ride from work to home.

### 5/5 — Worth the $$$

*2025-11-03, version 4.130*

I love the Dart app. It’s easy to use and I haven’t had an issue worth complaining about. Give it a try

## Frequently asked questions about MyDART Des Moines

### What can I do with the MyDART app?

The MyDART app allows you to plan your public transit trips and purchase bus passes directly from your mobile device. You can also access real-time arrival information for buses and view a map of DART bus stops near your current location.

### How do I buy a bus pass with MyDART?

You can buy various types of passes, including one-way, day, 7-day, and 31-day passes, directly within the MyDART app. Once purchased, you can activate your mobile ticket when you are ready to board the bus and show it to the operator.

### Is the MyDART app free to use?

Yes, the MyDART app is free to download and use. The app itself does not have any associated costs. You will still need to purchase bus passes for your travel.

### How does the trip planning feature work?

The trip planning feature allows you to enter your starting point and desired destination. The app will then provide you with trip options that best fit your schedule, including real-time bus arrival information.

### Who should use the MyDART app?

This app is designed for individuals who use DART public transit in Greater Des Moines. It is particularly useful for those who want to avoid purchasing physical tickets and prefer to manage their transit needs through their smartphone.

## Version history (last 5 releases)

### 4.130 — 2025-07-03

Issue fixes

### 4.101 — 2025-04-28

Branding update

### 4.095 — 2024-05-15

Bug fixes and delete account feature

### 4.028 — 2021-02-15

Trip planner time format fix

### 4.027 — 2021-01-21

Trip planner improvements

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## More apps by Bytemark, Inc.

- [NY Waterway](https://appshunter.io/ios/app/ny-waterway/id447641721)
- [South Shore](https://appshunter.io/ios/app/south-shore/id868220002)
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- [UP Express](https://appshunter.io/ios/app/up-express/id1047318820)
- [Breeze Mobile](https://appshunter.io/ios/app/breeze-mobile/id1092622810)
- [Passage: Transit Ticketing](https://appshunter.io/ios/app/passage-transit-ticketing/id1129525054)

All apps by Bytemark, Inc.: https://appshunter.io/developer/925346607

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*