# MyDCCU Mobile — user reviews

> 100 indexed App Store user reviews of MyDCCU Mobile by DuPont Community Credit Union, rated 4.90/5 from 16,323 ratings.

- Source: https://appshunter.io/ios/app/mydccu-mobile/id1014737071/reviews
- App overview in markdown: https://appshunter.io/ios/app/mydccu-mobile/id1014737071.md
- Rating breakdown: 5★ 14,572 · 4★ 1,395 · 3★ 269 · 2★ 35 · 1★ 52

## What do users think of MyDCCU Mobile?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Convenient for checking accounts and transactions
- 🔒 Secure app with good login features
- 💡 Helpful customer service
- 👍 Friendly and knowledgeable staff
- 👍 Great credit union overall

**Cons**

- 🐛 Occasional login and app issues after updates
- 🔒 Desire for more security features like account number masking
- 💡 Request for dark mode option

**Commonly reported bugs**

- Login screen freezes
- App crashes when depositing checks
- Delayed transaction updates after recent update

**Most requested features**

- Dark mode option
- Ability to freeze/report lost debit card from app
- More detailed transaction history and analytics

## Newest reviews (19 of 100)

### 3/5 — Zelle

*2026-05-05, version 6.7.0*

Would be better if it had Zelle

### 5/5 — good

*2025-03-30, version 6.6.2*

good app.

### 5/5 — Great app, great bank

*2025-01-14, version 6.6.2*

I’ve been banking with DCCU for over 20 years and it’s the best bank I have. Thank you for serving the Augusta County Virginia area with amazing service!!!

### 5/5 — Excellent app

*2024-12-28, version 6.6.2*

It does everything I need beautifully.

### 5/5 — DCCU

*2024-12-27, version 6.6.2*

Awesome!!  More stars if I could!!

### 5/5 — Keeping up with finances

*2024-12-23, version 6.6.2*

We use the DuPont app to track our checking account almost every day. Easy to use. Up to date info on transactions. Watch for any questionable withdrawals. If you have an account with DCCU the app is essential.

### 4/5 — I like it

*2024-12-16, version 6.6.2*

It is a good app.  Very convenient to send and receive funds between the family. One question to benefit us night shift people, is it possible to have dark screen option so we aren’t blinded when opening?

### 5/5 — Extroidanary

*2024-12-09, version 6.6.2*

Extraordinarily fine service and absolute integrity are to be found throughout DCCU.
Dr. Win Winfree

### 4/5 — decent

*2024-09-15, version 6.6.1*

Overall, decent app. However, some settings can be tricky to locate within the UI.

### 5/5 — My App

*2024-08-13, version 6.6.1*

I love this app it’s great

### 5/5 — DCCU is TopShelf

*2024-08-12, version 6.6.1*

20+ years!! Love my community credit union

### 5/5 — Review

*2024-08-10, version 6.6.1*

I just love everything it does

### 5/5 — Me encanta

*2024-08-08, version 6.6.1*

Lo mejor que se an inventado en estos últimos tiempos.

### 5/5 — DCCU App

*2024-08-07, version 6.6.1*

Easy to use, organized. Enjoy using it!

### 5/5 — Good App! No issues

*2024-02-02, version 6.6.0*

Actually, one problem I’ve had was signing in, but that was a long time ago. Since then, I e realized how secure this app is and how easy it is to use and sign in to if you know your stuff

### 5/5 — Feedback

*2024-01-22, version 6.6.0*

I like Dupont community credit Union, because I have always been watched out for and protected by your system. Everyone at the bank or all the branches have been very kind and very helpful. I appreciate everything everybody does for me. Y’all have a great day and God bless.

With love, 
Denise McCoy

### 5/5 — My DCCU app use

*2023-12-30, version 6.6.0*

Now that we have the app it has made our life so much easier.  We can check our balance on all accounts without even going to the bank and if we need to speak to someone they are right there.  Don’t know how we did it so long without using it !!!

### 5/5 — Easy to navigate and very functional!

*2023-11-28, version 6.6.0*

I’ve been with DuPont for many years now, and it has always been an excellent bank. From bank locations I’ve visited to using their app and online services. 
Online deposits and transfers are simple and easy to navigate, and always improving. Thanks DuPont!

### 5/5 — Ease of use

*2023-11-27, version 6.6.0*

Definitely my favorite banking app. The next closest one is Navy Federal.
The way you can see how much money has come in and left in a 30 day period is definitely my favorite part. Eye opening for budgeting. In a good way.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst Bank OAT

*2026-05-12, version 6.7.0*

I had to switch my checking account to a whole other bank because Dupont is just so bad with the constant bugs, issues, and annoyances. It's not even just a me thing, it's an inconvenience to my peers as well. Seriously! My card went poof from the bank system entirely out of no where the other week; thousands of points. New cars, no points! Awful bank.

### 1/5 — App constantly down

*2023-10-27, version 6.5.0*

Mobile deposit doesn’t work after recent update. Login freezes. Latest update has been so frustrating I’ll be switching banks. It’s 2023.

### 1/5 — Do not like the last update!

*2022-01-04, version 6.1.2*

It used to be accurate as soon as I made a transaction, now it takes a few days for the system to catch up!

### 1/5 — Terrible

*2021-08-07, version 6.0.4*

This app update is terrible and even after looking up how to find things I still can’t find it. Made it look bad and changed things that people were used to.

### 1/5 — New Update Doesn’t Work

*2021-07-13, version 6.0.4*

New update doesn’t allow me to access my account online or mobile.  Was asked to delete several times and RE-install with no success.  Should have been done on a weekend not in a business week!  Clearly wasn’t tested.  Said may be too much traffic trying to login.  If that’s the case then this would be a complete failure!

### 1/5 — Can’t login anymore

*2020-01-10, version 3.2*

With the new update I’m no longer able to access my account. I have a iPhone 8plus with the latest updates. I finally gave up and deleted the app. Maybe next time they have another update for the app it will work?

### 1/5 — Doesn’t work

*2019-12-11, version 3.2*

The new version of this ap does not work. The accounts page is covered by the “what’s new” message that won’t go away no matter how many times I click through all of it. I can’t view my account balances on the ap, so what’s the point.

### 1/5 — Needs work

*2017-09-26, version 3.1*

I have set up for the fingerprint but it does not seem to work. I keep getting a message about the network. I have service so im not understanding why theres a problem with it. I am using an ipad so please fix asap.......now the fingerprint is fixed but i took it off so the issue wont happen again and now i cant login with my password like seriously get this app together or dont have it at all smh....guess ill have to keep adding to this when something goes wrong so now i keep getting a message that says i need to check my connection when my connection is just fine

### 2/5 — Not so good

*2019-12-31, version 3.2*

The new update really seemed to slow things down. It takes so much longer just to log in to see your balances. It’s very frustrating. I liked pre-update better.

### 2/5 — Loading. Loading. Loading.

*2019-12-12, version 3.2*

Version 3.2 lags significantly on an iPhone XR. I also clicked on a few things (direct deposit info, for example) and when I clicked back, I received an error. Looking forward to improvements in the future. Is there a way to see my Grow Green status of my debit card on this update? That’s something I’ve thought would be nice for a while.

## Most praised reviews (10 highest-rated)

### 5/5 — El mejor

*2026-07-04, version 6.7.0*

Un personal amable y con oportunidades

### 5/5 — My Carl

*2026-06-28, version 6.7.0*

I love DCCU

### 5/5 — Dccu

*2026-06-26, version 6.7.0*

Outstanding

### 5/5 — Great app!!

*2026-04-23, version 6.7.0*

Such a pleasure to use this app!

### 5/5 — Works great

*2026-03-06, version 6.7.0*

The mobile app is quick,easy and the info on it is always up to date.

### 5/5 — Use

*2026-03-06, version 6.7.0*

So ease to use! Love the features

### 5/5 — The best

*2026-03-05, version 6.7.0*

👍🏼😀

### 5/5 — DCCU mobile

*2026-03-05, version 6.7.0*

I love DCCU . I can check my account and deposit to my account on mobile.

### 5/5 — Roy berry

*2025-11-28, version 6.6.2*

The my DCCU mobile app is very helpful and easy to use, and is extremely sufficient

### 5/5 — E bank

*2025-05-21, version 6.6.2*

It makes it so easy to handle your accounts I love it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
