# MyDean DVR — user reviews

> 26 indexed App Store user reviews of MyDean DVR by CNS Link Co., Ltd..

- Source: https://appshunter.io/ios/app/mydean-dvr/id1148452820/reviews
- App overview in markdown: https://appshunter.io/ios/app/mydean-dvr/id1148452820.md

## Newest reviews (6 of 26)

### 2/5 — Poor support - no email to contact

*2021-11-04*

Hello

I have been trying to contact your support for the app, and also looked directly on your company site to try to get in touch. 

Unfortunately, there is no option to contact you - other than by phone, which would be too expensive for international calls!

I was trying to find out how can I reset the Wi-Fi password for MyDean DVR E7?

Thank you
Alex

### 1/5 — Help!

*2019-09-01, version v1.2.6*

I can’t download the video from front and rear cam after update the version. Please fix the problem.

### 2/5 — Videos error

*2019-09-01, version v1.2.6*

I can’t see the event & driving videos after update!

### 2/5 — iPhone XS can’t download video

*2019-04-06, version 1.2.2*

When download the video using iPhone Xs , the app will show the please check network access error .  Please fix it ASAP

### 1/5 — Always disconnect wifi

*2019-03-31, version 1.2.2*

always disconnect wifi , can’t see parking video

### 1/5 — 錯誤

*2018-12-17, version 1.1.8*

iPhone Xs max下載之後會有bug

## Most critical reviews (10 lowest-rated)

### 1/5 — 오류문의드립니다

*2025-11-04, version 1.5.0*

어플에서 영상 다운로드 후
저장이 왜 안되는지 답변 부탁해요
관리자가 없나 이 어플은

### 1/5 — Fail to save video after upgrade to iphone 17 pro

*2025-10-10, version 1.5.0*

Every time it will pending on saving status

### 1/5 — not recording

*2025-09-30, version 1.5.0*

not recording

### 1/5 — Can’t connect WiFi

*2025-06-13, version 1.5.0*

CAN’T CoNnEcT WiFi !

### 1/5 — Wrong time & Date

*2025-04-10, version 1.5.0*

I have set the correct time, but it shows that it is all wrong.

### 1/5 — Cannot connect

*2024-11-29, version 1.4.9*

I cannot connect to the camera. I’ve restarted the phone. I have connected to it with the Wi-Fi and every time I go into the app it says I’m not connected to it via Wi-Fi. I’ve restarted the device. There is no update required for the app you need to fix this. What’s the point of having a camera if you can’t get anything off of it?

### 1/5 — 마이딘 MP 200은 지원이 안되나요?

*2021-03-07, version 1.3.1*

아무리 해봐도 와이파이가 안 잡히네요
어플 시작도 못하고 있어요

### 1/5 — Worst cam ever

*2021-02-18, version 1.3.1*

Can’t output the video file after download to the phone , just can view it or delete those in the apps

### 1/5 — Too short

*2020-10-24, version 1.3.1*

When I download the movie clip from the [circle feature], it is alway a few second movie clip, so I is hard to find. Why?

### 1/5 — Can’t see in app

*2019-09-04, version v1.2.6*

Can’t see video in app

## Most praised reviews (10 highest-rated)

### 5/5 — ios26 버전 업데이트 관련 추가건의사항

*2025-11-06, version 1.5.1*

어제인가 고객센터 문의했었는데 업데이트 됬나보네요. 근데 다운시 앱이 강제종료되는 오류있어요 개선해주세요

### 5/5 — 잘 되네요

*2024-04-20, version 1.4.8*

다른 회사 블박 제품은 아이폰 와이파이 연결이 제대로 안되는 경우가 많은 것 같은데 이 회사 제품은 잘 되네요.

### 5/5 — Reset pw

*2024-02-25, version 1.4.6*

Forgot pw, how to reset?

### 5/5 — Dash Cam

*2023-07-05, version 1.4.2*

very easy to use

### 5/5 — Fix please

*2019-02-02, version 1.1.8*

Can’t see for iPhone xs when download video

### 5/5 — 오류 문의드립니다

*2017-11-22, version 1.1.1*

어플에서 영상을 카톡으로 공유하려고 하는데 동영상 압축중만 뜨고 영상이 공유가 안됩니다..

### 4/5 — ASAP

*2019-08-31, version v1.2.6*

I can’t see the driving movie right away the day before.

### 3/5 — How do I reset the wifi password to default

*2023-08-23, version 1.4.2*

I change the password through the app and now I can’t connect via wifi to mydean and don’t know how I can reset the wifi password to default so that can be changed later on.

### 3/5 — mk1 모델은 호환안되는거지요 ?

*2020-06-17, version v1.2.7*

호환안되는거 같아서요

### 2/5 — Date and Time error

*2024-08-08, version 1.4.9*

Anyone can explain what happened about the date and time in the video always show the wrong year and time even i reset the setting through the app . It was a huge mistake and bug.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*