# MyDialog

> All-in-one mobile app for managing Dialog services and accounts. (iPhone/iPad app by Dialog Axiata PLC.)

- Source: https://appshunter.io/ios/app/mydialog/id723888288 (this page in markdown: same URL + `.md`)
- Developer: [Dialog Axiata PLC](https://appshunter.io/developer/723888291)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.60/5 from 2,747 App Store ratings · 403 written reviews indexed
- Age rating: 4+
- Requires: iOS 13 · 44 MB
- Languages: American English
- Released: 2013-10-18
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/mydialog/id723888288/reviews.md

## What is MyDialog?

The MyDialog App is a new and revolutionary way for you to manage all your Dialog connections instantly from anywhere, anytime at your fingertips.
 
∙ Secure all your Dialog connections
The My Dialog App takes your online security to the next level by placing all your Dialog connections under your NIC.
 
∙ Keep an eye on your usage
My Dialog lets you know your usage exactly, whether it be your calls, SMS, or data.
 
∙ Pay your bills with ease
Why waste time heading to a payment center? My Dialog lets you reload and make bill payments in just a few simple clicks!
 
∙ Make faster payments
Save your petty cash. Enter your Visa/Master card into the My Dialog app to make convenient payments anywhere, anytime.
 
∙ Manage your data packages
Take control of your online connectivity. Use the My Dialog app to activate and manage your internet data packages anywhere, anytime.
 
∙ Manage all your Dialog Television channels
Calling customer support is no longer the fastest way! My Dialog lets you make payments, and activate TV channels, packages and rescans, conveniently from your own home.
 
∙ Enjoy exclusive Club Vision offers
Download the My Dialog app to benefit even more from the most premier loyalty programme in the country.
 
∙ Manage your eZ Cash wallet
Use My Dialog to stay updated and make transactions from your eZ Cash wallet.
 
∙ Enjoy 24/7 assistance and support
My Dialog is available all day everyday as a portal to all your Dialog plans and subscriptions.
 
∙ Explore Dialog products and services with ease
Are you a new subscriber or just plain curious about what we’ve been offering lately? The My Dialog app gives you the rundown on over 450 Dialog products and services conveniently and instantly.
 
∙ Help a friend
Help your friends with the ‘Help a Friend’ feature for Mobile postpaid data add-ons, RingIN Tones and Dialog Television channel activations & rescans.
 
∙ Tri-lingual language support
Whether your preferred language is English, Sinhalese, or Tamil, the My Dialog app is still super friendly to use.
 
∙ Manage Value Added Services
My Dialog is your one-stop app for personalizing your Dialog value added services conveniently and instantly.
 
∙ Manage IDD and roaming services
Stay connected with the ones you care about back home. Log into the My Dialog app to instantly manage your Dialog IDD and roaming services!

## Key features

- Manage Dialog connections
- Track call, SMS, and data usage
- Pay bills and reload accounts
- Manage data packages
- Control Dialog Television
- Manage eZ Cash wallet
- Tri-lingual support

## What do users think of MyDialog?

Overall sentiment: negative

**Pros**

- 💻 Easy to use
- ⚡ Quick and efficient
- 💳 Convenient payment options

**Cons**

- 🐌 Slow and unresponsive
- 🔍 Confusing UI
- 🔋 High data consumption
- 🔒 Security issues
- 🚫 Unreliable service

**Commonly reported bugs**

- Frequent crashes
- Login issues
- Inaccurate data tracking
- Compatibility problems

**Most requested features**

- Improve app performance
- Simplify user interface
- Optimize data usage
- Enhance security measures
- Provide reliable service

## Recent user reviews (10 of 403)

All indexed reviews: https://appshunter.io/ios/app/mydialog/id723888288/reviews.md

### 1/5 — White screen

*2026-06-24, version 18.5.2*

White screen after splash, loading nothing. Updated to latest version. But still no luck

### 1/5 — Crushing

*2026-06-23, version 18.5.2*

Every time it’s says something went wrong. Very poor app. Waste of time

### 2/5 — The Worst Mobile Service Ever

*2026-04-28, version 18.5.0*

They have absurd rates for data compared to other networks and have weak signal all the damn time even when you live in central Colombo. Then after eating up all your data, they remove the unlimited data and nighttime data options and there’s no way to choose a different packages cos the damn app is going through an update every few days. Useless and greedy. Hope nothing goes right for the people who rip off customers like this during such a hard time in the economy for the average person

### 1/5 — Can not open

*2026-03-09, version 18.3.2*

Every time I try to open the app on my iOS device it says something like IMSI error

### 1/5 — App not working

*2026-03-05, version 18.3.2*

Error occurred and app not working “APP ERROR - No IMSI”

### 1/5 — Signal

*2026-01-11, version 18.3.0*

Worst service coverage very bad🤬🤬🤬🤬

### 1/5 — App Notifications

*2026-01-06, version 18.3.0*

1 - Even if all notifications are read on app - icon shows still unread notifications on red color number 

2 - looks like dialog has stopped data share - but still on app 

Would be great if you can fix these bugs.

Overall app is good 👍

### 1/5 — සක්කිලි මුං සල්ලි කපාගෙන රීලොඩ් එක එව්වෙ නෑ

*2025-12-02, version 18.2.0*

සක්කිලි මුං සල්ලි කපාගෙන රීලොඩ් එක එව්වෙ නෑ

### 1/5 — No IMSI ERROR

*2025-10-20, version 18.1.1*

Good day self installed my dialog app , while opening the app stating App Error No IMSI , after that not able to enter the app , a kindly resolve the issue

### 1/5 — Worst App Ever

*2025-10-18, version 18.1.1*

Please try and create something that is easy to use and works. You may get more customers.

## Frequently asked questions about MyDialog

### What does the MyDialog app do?

The MyDialog app is a comprehensive tool for managing all your Dialog connections and services. It allows you to instantly access and control your accounts from anywhere, anytime. You can monitor your usage, pay bills, manage data packages, and even control your Dialog Television channels.

### What are the key features of the MyDialog app?

Key features include securing your Dialog connections under your NIC, detailed tracking of calls, SMS, and data usage, easy bill payments and reloads using saved cards, management of data packages and Dialog Television channels, and access to exclusive Club Vision offers. It also supports eZ Cash wallet management and provides 24/7 assistance.

### Is the MyDialog app free to use?

The MyDialog app is free to download and use. While the app itself is free, it facilitates transactions and management of your Dialog services, which may involve costs associated with your plans, packages, or bill payments. It also offers in-app purchases for certain services or upgrades.

### What devices is the MyDialog app compatible with?

The description does not explicitly state the compatible devices. However, as a mobile application, it is designed to run on smartphones and tablets. Users can typically find compatibility information on the app store where they download the application.

### How can I manage my Dialog Television channels with MyDialog?

You can conveniently manage your Dialog Television channels directly through the MyDialog app. This includes making payments, activating new TV channels or packages, and performing rescans without needing to contact customer support. The app simplifies these tasks for a seamless user experience.

## Version history (last 5 releases)

### 18.6.2 — 2026-08-10

Download this version to unlock powerful new features and enhancements designed to improve your experience.

### 18.6.1 — 2026-07-24

Download this version to unlock powerful new features and enhancements designed to improve your experience.

### 18.6.0 — 2026-07-02

Download this version to unlock powerful new features and enhancements designed to improve your experience.

### 18.5.2 — 2026-06-23

Download this version to unlock powerful new features and enhancements designed to improve your experience.

### 18.5.1 — 2026-05-21

Download this version to unlock powerful new features and enhancements designed to improve your experience.

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## More apps by Dialog Axiata PLC

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All apps by Dialog Axiata PLC: https://appshunter.io/developer/723888291

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*