# MyDialog — user reviews > 403 indexed App Store user reviews of MyDialog by Dialog Axiata PLC, rated 4.60/5 from 2,747 ratings. - Source: https://appshunter.io/ios/app/mydialog/id723888288/reviews - App overview in markdown: https://appshunter.io/ios/app/mydialog/id723888288.md - Rating breakdown: 5★ 2,169 · 4★ 248 · 3★ 142 · 2★ 56 · 1★ 132 ## What do users think of MyDialog? Overall sentiment: negative **Pros** - 💻 Easy to use - ⚡ Quick and efficient - 💳 Convenient payment options **Cons** - 🐌 Slow and unresponsive - 🔍 Confusing UI - 🔋 High data consumption - 🔒 Security issues - 🚫 Unreliable service **Commonly reported bugs** - Frequent crashes - Login issues - Inaccurate data tracking - Compatibility problems **Most requested features** - Improve app performance - Simplify user interface - Optimize data usage - Enhance security measures - Provide reliable service ## Newest reviews (19 of 403) ### 2/5 — The Worst Mobile Service Ever *2026-04-28, version 18.5.0* They have absurd rates for data compared to other networks and have weak signal all the damn time even when you live in central Colombo. Then after eating up all your data, they remove the unlimited data and nighttime data options and there’s no way to choose a different packages cos the damn app is going through an update every few days. Useless and greedy. Hope nothing goes right for the people who rip off customers like this during such a hard time in the economy for the average person ### 1/5 — Data usage *2025-10-10, version 18.1.1* Process of data usage is complicated regarding anytime data😡 ### 1/5 — Mohammed *2025-10-06, version 18.1.1* Sakee ### 1/5 — Worst app ever *2025-09-25, version 18.1.1* How hard is it to fix your stupid app? When you really need to recharge this stupid app doesn’t work! One of the top companies in Sri Lanka but has the most unsuccessful app ever made in human history ### 3/5 — App Notifications *2025-09-15, version 18.1.1* 1 - Even all notifications are read - on app icon shows still unread 2 - looks like dialog has stopped data share - but still no app Would be great if you can fix these bugs. Overall app is good 👍 ### 1/5 — Not good *2025-09-12, version 18.1.1* Not at all good. I am not able to use while out side of the country ### 1/5 — පකෙ පැකෙජ් 💕 *2025-09-10, version 18.1.1* මෙක ගෙවන ගානට කිසිම වටිනා කමක් නැති ජරා ගොඩක් කැරිම ජාරවක්🤢🤮 සිගනල් බල්ලාට ගිහින් මුන් හදන පැකෙජ් හොදයි 🤮 ### 1/5 — Use some other network *2025-09-10, version 18.1.1* A terrible app with an even terrible service ### 1/5 — Bad *2025-09-10, version 18.1.1* Very very bad dialog connection customer care also I am not recommended this app and this sim very bad I can’t rate also ### 1/5 — Not working most of the time and not support channel *2025-09-08, version 18.1.0* Not working for no reason and no proper supporting channel ### 1/5 — Very slow. Useless app *2025-09-03, version 18.1.0* This app is very slow. I tried to pay my mobile bill and it doesn’t even facilitate that. Also, I tried to change my mobile connection from postpaid to prepaid and it doesn’t work on the app. Overall, useless. ### 1/5 — Bad *2025-08-28, version 18.1.0* Really bad app ### 1/5 — So many bugs! *2025-08-18, version 18.0.2* This app drives me crazy sometimes showing fake data balances. Gotta refresh more than 5 times every damn time I want to check my data balance. Never shows data usage history. “You have no Data Usage for the past 30 days”?? What do you think I used my router for years? So many bugs with this app. This app works like built by high school student. Really sucks. Only good for activate data plans. Beneath you, Dialog! ### 1/5 — Very slow internet *2025-08-09, version 18.0.2* Very slow internet ### 1/5 — Optimize it plz *2025-08-07, version 18.0.2* Feels like some APIs just take 2-3 business days to sync the data 🤷. ### 1/5 — No longer useable *2025-07-29, version 18.0.2* What the heck Dialog? Have been using this app for sometime and now I can’t even login, not even from my browser. Can’t reload, won’t send OTPs and even if I enter the OTP it says incorrect. Did you “add” new features by breaking the app? ### 1/5 — Not user friendly *2025-07-19, version 18.0.2* Disappointed, frustrated. ### 1/5 — Worst experience *2025-07-11, version 18.0.2* Worst mobile app ever used ! These buggers cannot make a proper user friendly app for their customers. Disappointed ### 1/5 — Horrible app *2025-07-04, version 18.0.2* It logs you off every time and then it is so difficult to log in. Every time I enter phone and ID number the screen goes black. Very inconvenient ## Most critical reviews (10 lowest-rated) ### 1/5 — White screen *2026-06-24, version 18.5.2* White screen after splash, loading nothing. Updated to latest version. But still no luck ### 1/5 — Crushing *2026-06-23, version 18.5.2* Every time it’s says something went wrong. Very poor app. Waste of time ### 1/5 — Can not open *2026-03-09, version 18.3.2* Every time I try to open the app on my iOS device it says something like IMSI error ### 1/5 — App not working *2026-03-05, version 18.3.2* Error occurred and app not working “APP ERROR - No IMSI” ### 1/5 — Signal *2026-01-11, version 18.3.0* Worst service coverage very bad🤬🤬🤬🤬 ### 1/5 — App Notifications *2026-01-06, version 18.3.0* 1 - Even if all notifications are read on app - icon shows still unread notifications on red color number 2 - looks like dialog has stopped data share - but still on app Would be great if you can fix these bugs. Overall app is good 👍 ### 1/5 — සක්කිලි මුං සල්ලි කපාගෙන රීලොඩ් එක එව්වෙ නෑ *2025-12-02, version 18.2.0* සක්කිලි මුං සල්ලි කපාගෙන රීලොඩ් එක එව්වෙ නෑ ### 1/5 — No IMSI ERROR *2025-10-20, version 18.1.1* Good day self installed my dialog app , while opening the app stating App Error No IMSI , after that not able to enter the app , a kindly resolve the issue ### 1/5 — Worst App Ever *2025-10-18, version 18.1.1* Please try and create something that is easy to use and works. You may get more customers. ### 1/5 — Kbdjrg *2025-10-12, version 18.1.1* ඕන හින්ද download කරනවා මිසක් නැත්නම් කරුම app එකක් ## Most praised reviews (10 highest-rated) ### 5/5 — Bugs *2025-08-11, version 18.0.2* Scratch cards not working ### 5/5 — Like it but… *2024-10-15, version 17.0.5* Can you please list the WOW app in all the stores and not just the Sri Lankan one? I’m on the UK store and it’s not available there :( ### 5/5 — Services *2024-09-03, version 17.0.4* Excellent services Lots of thanks ### 5/5 — Quick and easy *2024-05-19, version 17.0.0* Quick and easy app ### 5/5 — Router malfunction *2024-01-15, version 16.5.1* When I took my router to the Stanley road Dialog and complained the signal is not steady the officer said he has changed the sim and it should work Brought home and now it is on and off I get. Signal I am disappointed with the dialog ### 5/5 — Excellent *2024-01-06, version 16.5.1* Very Fast ### 5/5 — Nice *2024-01-05, version 16.5.1* Easy and faster. Great one ### 5/5 — Fast and efficient service and payment methods *2024-01-03, version 16.5.1* Good reliable prepaid sim with reasonable add ons, data & voice call packages and roaming rate also come with optional daily usage bundle for 5 US dollars. ### 5/5 — My dialog App *2023-12-19, version 16.5.0* Its user friendly: some delay of actions at times . Its really convenient. ### 5/5 — Need speed up *2023-11-09, version 16.4.1* Response time is to be improved --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*