# MyDigi Mobile App — Top Up Postpaid & Prepaid Data

> All-in-one mobile account management for prepaid and postpaid users. (iPhone/iPad app by CelcomDigi Telecommunications Sdn Bhd.)

- Source: https://appshunter.io/ios/app/mydigi-mobile-app/id563496529 (this page in markdown: same URL + `.md`)
- Developer: [CelcomDigi Telecommunications Sdn Bhd](https://appshunter.io/developer/391897541)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.44/5 from 88 App Store ratings · 235 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 37 MB
- Languages: English
- Released: 2012-11-02
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/mydigi-mobile-app/id563496529/reviews.md

## What is MyDigi Mobile App?

Digi Telecommunications Sdn. Bhd. Malaysia has launched the new MyDigi Telco App, which provides Digi users with a streamlined, all-in-one experience. For prepaid and postpaid phone plans, MyDigi Mobile App is a smarter way to manage your Digi mobile account. By using the quick link buttons, you can pay and manage your phone bills, check internet usage & coverage, top up your internet data, make subscriptions and more! It is basically your personalised data manager and billing app!
Data Manager & Billing App: Pay & Check Mobile Bills and Top Up Prepaid Credit
Pay your prepaid or postpaid mobile bills hassle-free, without having to go to the Digi store with the MyDigi app. You can pay your bills with only a few clicks, no matter where you are.
Download past and current billing statements of your phone plan to monitor and keep track of your mobile bills. 
Do you have a shortage of prepaid credits? Is your prepaid phone plan about to expire? To keep in touch with your loved ones, simply reload or topup your phone credit with the MyDigi app. 
Depending on the quantity of online prepaid reload you buy, you'll get more Internet data, call time, and credits. 

Check Internet Usage, Network Signal & Coverage, & Switch Internet Package
Check your internet usage, access and coverage, located under the “Internet” section, as displayed on the homescreen. The data quota and data usage are displayed side by side to give you a clear picture of how much Internet data you consume and how much you need. You can also use it to check the areas that can give you the best network signal.
Digi users can also view how many days remain till their phone plan or Digi postpaid data quota expires or is renewed for the next use cycle. 
If you wish to check your other numbers' mobile data usage, go to the side menu, choose your phone number, and the usage information for that number will be displayed. 
When your current prepaid or postpaid data package expires, you can switch to a new one using the MyDigi app!
Internet Top Up and International Roaming Passes:
Is your mobile data plan insufficient? You can buy Internet add-ons that are suitable for your usage and budget. 
The add ons range from basic Internet access to more intensive entertainment (games, music, and videos), as well as larger data purchase options for general use. 
The 'Buy Add-Ons' tab on the homescreen or the 'Box of Surprise' page in the app can be used to purchase add-ons. 
Simply select the country to which you will be traveling before subscribing to a roaming Internet package.
Once you have made the purchase, using it as a hotspot for your other devices or gadgets will be easy. 

Support Section
Under the “Support” section, users can find the available FAQs under the "Self Help" common questions should the need arise.
If you cannot find the answers you need, you can navigate to the "Get In Touch" section to raise a ticket to MyDigi's agent for any inquiries.
You can even check the status of your ticket raised under “My Case Status”.

Digi Fibre Home & Broadband Internet Connection 
Unlimited High Speed Fibre Home Internet Broadband Plan, paired with our amazing WiFi router!
Malaysia's best value fiberhome broadband plan. Access your fiber internet and broadband connection data usage, internet consumption and pay bills using MyDigi App. 
Sign up now to get a FREE WiFi router, enjoy unlimited Internet & savings with Digi!

Digi EKYC App: Self-Registration and SIM Card Verification/Activation (Prepaid & Postpaid) 
With the Digi App’s Electronic Know Your Customer (EKYC) feature, it’s easy to activate your prepaid or postpaid SIM card. Just tap on ‘Activate SIM’ to begin. Now, everyone can enjoy Digi’s excellent coverage and fast data plans!
To learn more about the MyDigi app, simply log on to https://www.digi.com.my/mydigi-app or https://www.digi.com.my/support/help-center/mydigi-app/box-surprise to access specific topics on the MyDigi app. Enjoy an all-new app experience on MyDigi today!

## Key features

- Pay and manage phone bills
- Check internet usage and coverage
- Top up internet data
- Download billing statements
- Reload prepaid credit
- Switch internet packages
- Purchase international roaming passes

## Recent user reviews (10 of 235)

All indexed reviews: https://appshunter.io/ios/app/mydigi-mobile-app/id563496529/reviews.md

### 5/5 — Awesome

*2026-03-15*

Loving it much.

### 1/5 — Tak guna

*2026-03-06, version 14.0.19*

Line digi macam brok.lagi baik pakai maxis

### 5/5 — Reliable Mobile Network and Service

*2026-02-20, version 14.0.19*

Digi offers a reliable mobile network with good coverage and stable internet speeds. The app allows users to manage data usage, payments, and plans easily. Its interface is clear and user-friendly.

Customer support and self-service features are convenient and efficient. With affordable plans and consistent performance, Digi provides excellent value. Overall, it is a trusted mobile service provider.

### 5/5 — E possibile lingua italiano

*2026-02-11, version 14.0.19*

Italiano

### 5/5 — Sencilla, clara y sin vueltas

*2026-01-14, version 14.0.19*

Lo que más me gusta de la app de Digi es que no te marea con publicidad innecesaria. Entras y ves exactamente cuántos gigas te quedan y cuánto tienes que pagar. Las recargas y los cambios de plan se hacen en dos clics. Es justo lo que uno necesita de una operadora: eficiencia pura.

### 5/5 — Rewards

*2025-12-06*

I like it, easy rewards

### 1/5 — 1/5 — Extremely Disappointed with Digi

*2025-11-23, version 14.0.17*

Yesterday I was in a bit of an emergency and suddenly my monthly data expired without any notice at all. Digi is so stingy they don’t even give a few minutes or an hour of grace period before completely cutting off the internet. I’m on the RM38 package, and honestly Digi is expensive and useless. With UMobile I used to get unlimited fast internet for RM28, but with Digi—even at RM38—my internet is still slow.

When my data ran out, I immediately topped up. It auto-deducted for my monthly plan (which I was okay with), but the worst part is their service. Even after topping up, my data wasn’t restored for hours. I couldn’t text properly or use my phone at all, even though I really needed it. I tried turning airplane mode on/off, restarted my phone—nothing worked. Only after hours did my data finally come back.

When the plan ends, Digi cuts the internet exactly on time with no warning. But when I top up, suddenly there’s “delay”. Their service is honestly trash. Useless and unreliable—especially during emergencies. Not recommended at all.

### 2/5 — Lol

*2025-10-29, version 14.0.16*

Line area alor setar selalu problme. Nak buka tiktok pun tak boleh langsung

### 4/5 — Digi’s Decline in Service Quality

*2025-10-09, version 14.0.16*

I’ve been a loyal Digi customer since 2017 because of their affordable and reasonable plans. The network was fast, even in remote areas like my kampung. However, after Digi’s collaboration with Celcom, the network speed has significantly dropped. The connection, which was once reliable even in the jungle, has become very slow, especially in urban areas. This is particularly frustrating after upgrading to 5G, which should be faster than 4G, but in my case, 5G is actually slower than 4G.

Another issue I’ve encountered is the removal of the hotspot add-on. If you’re going to remove it, at least replace it with something better. There’s no unlimited data plan with hotspot anymore, and I don’t understand why hotspot data needs to be limited. Why separate it? Now, if I need to buy hotspot data, I have to purchase a separate data plan, which is expensive, especially for students.

The only option for unlimited data and hotspot is through a data SIM, which isn’t available for regular prepaid customers. This is a real inconvenience, and I need improvements in these areas.

### 5/5 — review

*2025-10-05, version 14.0.16*

Good network coverage and affordable plans! Easy app to manage everything. 📶📱

## Frequently asked questions about MyDigi Mobile App

### What does the MyDigi Mobile App do?

The MyDigi Mobile App provides Digi users with a streamlined, all-in-one experience to manage their mobile accounts. It allows users to pay and manage phone bills, check internet usage and coverage, top up internet data, and make subscriptions. It essentially acts as a personalized data manager and billing app.

### What are the key features of the MyDigi Mobile App?

Key features include hassle-free payment and management of prepaid or postpaid mobile bills, the ability to download past and current billing statements, and easy reloading of prepaid credits. Users can also check their internet usage, network signal, and coverage, switch to new internet packages, and purchase international roaming passes.

### Is the MyDigi Mobile App free to use?

The app itself is free to download and use. However, users will incur costs for services like topping up their internet data, reloading prepaid credit, purchasing add-ons, or subscribing to international roaming passes, which are in-app purchases.

### Who is the MyDigi Mobile App for?

This app is designed for Digi Telecommunications Sdn. Bhd. users in Malaysia, specifically those with prepaid or postpaid phone plans. It is intended for individuals who want a convenient way to manage their mobile account, monitor usage, and handle billing and top-ups directly from their smartphone.

### How can I get help if I have an issue with the app?

The app includes a 'Support' section where users can find answers to common questions in the 'Self Help' area. If further assistance is needed, users can navigate to the 'Get In Touch' section to raise a ticket and get in touch with a MyDigi agent for inquiries or to check the status of their ticket.

## Version history (last 5 releases)

### 14.0.21 — 2026-04-21

Thank you for your support for the MyDigi App. Please note the app will be decommissioned by 1 April 2026, 12AM.

As we move forward, the new CelcomDigi App is here with an upgraded experience and continuously enhanced to serve you better. Download today: https://celcomdigi.onelink.me/N2Te/vi1mkqeg

### 14.0.20 — 2026-03-16

We are phasing out the MyDigi and Celcom Life apps by 1st April 2026. The CelcomDigi App is here to take their place, designed around what matters most to you: convenience, safety, and a little more delight every day.
Download today https://celcomdigi.onelink.me/N2Te/vi1mkqeg

### 14.0.19 — 2025-12-10

We are phasing out the MyDigi and Celcom Life apps by 31st December 2025. The CelcomDigi App is here to take their place, designed around what matters most to you: convenience, safety, and a little more delight every day.
Download today https://celcomdigi.onelink.me/N2Te/vi1mkqeg

### 14.0.18 — 2025-12-01

We are phasing out the MyDigi and Celcom Life apps by 31st December 2025. The CelcomDigi App is here to take their place, designed around what matters most to you: convenience, safety, and a little more delight every day.
Download today https://celcomdigi.onelink.me/N2Te/vi1mkqeg

### 14.0.17 — 2025-11-17

We are phasing out the MyDigi and Celcom Life apps by 31st December 2025. The CelcomDigi App is here to take their place, designed around what matters most to you: convenience, safety, and a little more delight every day.
Download today https://celcomdigi.onelink.me/N2Te/vi1mkqeg

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## More apps by CelcomDigi Telecommunications Sdn Bhd

- [DigiMusic Play](https://appshunter.io/ios/app/digimusic-play/id391897538)
- [CallerTunes](https://appshunter.io/ios/app/callertunes/id591008541)
- [Digi AR](https://appshunter.io/ios/app/digi-ar/id1222530031)
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- [CD Wellbeing](https://appshunter.io/ios/app/cd-wellbeing/id1412661139)

All apps by CelcomDigi Telecommunications Sdn Bhd: https://appshunter.io/developer/391897541

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
