# mydlink — user reviews

> 455 indexed App Store user reviews of mydlink by D-Link International, rated 4.50/5 from 44,770 ratings.

- Source: https://appshunter.io/ios/app/mydlink/id1311150377/reviews
- App overview in markdown: https://appshunter.io/ios/app/mydlink/id1311150377.md
- Rating breakdown: 5★ 34,373 · 4★ 5,128 · 3★ 2,283 · 2★ 919 · 1★ 2,067

## What do users think of mydlink?

Overall sentiment: neutral

**Pros**

- 🚀 Excellent video quality
- 👍 Easy setup and installation
- 🔒 Reliable home security
- 💡 Useful for monitoring pets/kids

**Cons**

- 🐛 Inconsistent connectivity and app crashes
- 🔍 Limited functionality compared to competitors
- ⏱️ Slow app performance and loading times
- 🔒 Privacy concerns with cloud storage

**Commonly reported bugs**

- Firmware updates causing camera failures
- Cloud recording issues and missing clips
- Unreliable motion detection and notifications

**Most requested features**

- Landscape mode support
- Customizable notification sounds
- 24/7 continuous recording option
- Multi-account management

## Newest reviews (14 of 455)

### 4/5 — 11 Kameras gekauft eine davon eingerichtet, 10 können nicht reg. werden.

*2026-06-10*

Ich habe Probleme, 11 Kams 6501LH anzumelden. Bei einer ist es gelungen. Immer wieder gingen die zuvor reg. Cams in den Offlinemodus. Ein Hardreset half nicht ( Reset 15 Sek. Drücken und die Cam 3 Minuten vom Strom / Netz) trennen. Bei Hotline ist seit mehreren!! Tagen nur ein AB am laufen. Die Cams sollten  als Ersatz für meine alten Dlinks (6xxx) sein. Die Cams werden erkannt, aber beim Anmelden an der Fritz!Box (korrekter Name der Box / die letzten 3 Ziffern des Passworts korrekt ) bleibt der Vorgang hängen. FRITZ!Box ok. , WLAN über Fritz ok ( am IPhone).

### 2/5 — Setting TIme On Cam To Match iPhone

*2026-05-28, version 2.16.0*

One feature that has never worked for me is the time on screen and the the time on iPhone on a DCS-6500

### 3/5 — Laggy  ,it takes time to see notifications

*2026-05-17, version 2.15.0*

Notifications Freezes

### 2/5 — Individual camera switch lost

*2026-04-24, version 2.15.0*

The latest firmware 2.15.0 shows a bug that individual camera’s on/off switch has disappeared.

### 3/5 — Eh could be better could be worse

*2026-01-27, version 2.14.0*

Kinda lags. And alerts after person already past view.   Delays and doesn’t always catch motion.    But decent enough

### 1/5 — terrible

*2025-12-16, version 2.14.0*

my live feed won’t allow me to watch only when the videos are saved, I can watch them but not live

### 1/5 — Doesn’t work

*2025-12-15, version 2.14.0*

Only works when it feels like it, regardless if you put privacy settings on or not, it does not do what it’s supposed to

### 1/5 — Rubbish

*2025-11-08, version 2.13.0*

Video never connects and therefore I cannot view any live or recorded videos. Luckily i can use a web browser and it works as it should. But the app is a big reason no one should waste money on the cameras

### 1/5 — 😩🤬😤🤬😤🤬😤

*2025-11-01, version 2.13.0*

Can’t control camera quality

### 1/5 — Camera n login

*2025-10-26, version 2.13.0*

I can’t get in my account as to my email was stolen and I can’t access my cloud with images of breaking in my home. Help

### 1/5 — Cameras

*2025-10-24, version 2.13.0*

Power gos out cameras go out don’t reset. Garbage and I pay unlimited cloud for 10 cameras and cannot even keep 3 going! I’m paying for 5 cameras now, one still loses connection ever day, have to reset it, to or 3 others don’t work anymore so the cost per year is not work the troubles

### 4/5 — Camera

*2025-10-23, version 2.13.0*

Not on actual time/slow

### 2/5 — Malfunction

*2025-10-23, version 2.13.0*

Repeatedly ‘detecting water’ when there is not a drop in the sump hole

### 1/5 — Can’t connect to wifi

*2025-10-09, version 2.13.0*

Had DLink water sensors in my previous house for 6 months. When I moved & tried to set up to a new home with new wifi. Devices won’t connect as it won’t recognize the wifi and password 
Tech support is for only 3 months. 
It’s like the product & app has planned obsolescence of under a year.

## Most critical reviews (10 lowest-rated)

### 1/5 — Confusing

*2026-08-16, version 2.17.0*

It is truly a garbage, buggy, unstable app. Dont buy dlink cameras. Its garbage.

### 1/5 — Color of my picture

*2026-04-28, version 2.15.0*

Everything that should be green in now pink!

### 1/5 — Push notifications issues

*2026-04-18, version 2.14.0*

Poor. Water sensor seen inside app. Water sensor icon can connect to sensor and list water detection.  Sensor not registered as event logged in app.  Poor app programming.   Even with app and iOS both allowing push notification apps programming seems faulty to communicate with recent iOS

### 1/5 — The applies. Water sensors have replaceable batteries

*2026-04-02, version 2.14.0*

The app lies and claims you need to replace the water sensor.

### 1/5 — Don’t buy

*2026-03-30, version 2.14.0*

After 6months if you don’t have a subscription. The camera won’t work. Or it will detect motion but you won’t be able to view.

### 1/5 — Problem Connecting Internet

*2026-03-29, version 2.14.0*

I am trying to connecting my d link camera and i put my wifi password but the app said cannot connect to this network. Need help please. It very frustrating to fixed issue i try multiple times resetting my d link camera but doesn’t work on. Do I need to update my d link camera?

### 1/5 — Stop hating your customers

*2026-01-26, version 2.14.0*

What a torture using your product. Regretful purchase.

### 1/5 — Облако не работает

*2026-01-17*

Не пишет в облако, хотя онлайн есть и прилетают оповещения

### 1/5 — No live view

*2026-01-13, version 2.14.0*

80% of the time, the live view doesn’t show for my DCS-6500LHV2-B02E… but events does record… all firmware updated..

### 1/5 — Remote access to Dlink cameras DCS-8010LH not working using mydlink after installing release 2.14.0

*2025-12-21, version 2.14.0*

Remote access to Dlink cameras DCS-8010LH not working after installing mydlink app release 2.14.0.

Only way I can now access these cameras is on my computer using Microsoft Edge.

Please fix this issue caused by mydlink app release upgrade version 2.14.0, which was release approximately 3 weeks ago.

## Most praised reviews (10 highest-rated)

### 5/5 — Honest review

*2026-06-22, version 2.16.0*

I’ve been a user of D’Link camera for a decade now, but until now there is no major update for all the cameras. The only reason i keep on buying and using it because you can use a MMC to record videos but those videos is hard to access and take a lot of patience to do it. 

When it comes to Mydlink App. It takes time to open the video, 15 to 20 seconds before you can open a live video, and if you want to open a notification to view the captured video, it will take a minute or worse, you need to close and reopen the app just to access it. 

The question is why still 5 star? Because i’m not giving up with D’link, i’m still looking forward that all will be much better and work as it should be.

### 5/5 — Good

*2026-03-21, version 2.14.0*

Mydlink is good

### 5/5 — Brilliantly clear

*2026-03-19, version 2.14.0*

Best camera I’ve ever had

### 5/5 — Saved cottage flooding

*2025-11-22, version 2.13.0*

My phone alert went off when basement water pump leaked and I was able to  drive 2 hours to cottage  and turn pump off. Minimal water damage !!!!  I have a second one in first floor underneath washing machine. I’ve had these for 3 years.

### 5/5 — Cameras

*2025-11-05, version 2.13.0*

Awesome cameras,absolutely love them

### 5/5 — Very good

*2025-10-14, version 2.13.0*

It’s really nice

### 5/5 — Best Security Camera

*2025-06-29, version 2.12.3*

Excellent

### 5/5 — Property

*2025-01-29, version 2.12.3*

It keeps a eye on your property in your room especially when you live in a group home. It lets you know when someone or staff enters your room to search it with out you being there. Because you can take pictures and talk through the camera to let them know your watching them an tell them you can take pictures.

### 5/5 — Why

*2024-11-01, version 2.12.3*

Why do my cameras keep freezing just started doing this nneds to work better. I did trouble shoot and problem still persist so update and fix pls

### 5/5 — Review

*2024-06-12, version 2.12.1*

Works Great.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
